Na Lotus Hotel, A Luxury Collection Hotel, Nanning

Valoraciones de Na Lotus Hotel, A Luxury Collection Hotel, Nanning

Na Lotus Hotel, A Luxury Collection Hotel, Nanning

Floor 63-80, Tower A, Logan Century Building, No. 8 Zhongjian Road, Qingxiu District, Nanning, Guangxi, ChinaVer datos del hotel
Na Lotus Hotel, A Luxury Collection Hotel, Nanning
Na Lotus Hotel, A Luxury Collection Hotel, NanningNa Lotus Hotel, A Luxury Collection Hotel, NanningNa Lotus Hotel, A Luxury Collection Hotel, Nanning
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4.8/5
Excelente
2080 valoración
Valoraciones reales
Ubicación4.8
Instalaciones4.7
Servicio4.7
Limpieza4.8
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Personal de recepción amable(139)
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Excelentes vistas nocturnas(72)
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Valoraciones negativas(41)
CE 99
Habitación Superior con cama King Size y vista a la ciudad
Fecha de estancia: ago 2024
Personas en viajes de negocios
20 valoración
5.0/5
Excepcional
Fecha de publicación: 28 sep 2024
Excellent hotel. Beautiful, one of the best hotels in Nanning. Location is fantastic
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Respuesta del alojamiento: 尊敬的貴賓，您好！衷心感謝您的蒞臨並花費寶貴時間撰寫評論，您對酒店的滿意與支持對我們來説十分重要，我們已經和團隊分享。感謝您對酒店的肯定，酒店會再接再勵，不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住，祝您生活愉快！【作為萬豪國際集團旗下豪華酒店品牌之一，豪華精選（The Luxury Collection®）品牌遍佈全球超過35個國家和地區，120多家備受矚目的酒店及度假酒店，是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合
Usuario invitado
Habitación Superior con cama King Size y vista a la ciudad
Fecha de estancia: abr 2024
Personas que viajan solas
4 valoración
4.0/5
Muy bueno
Fecha de publicación: 5 jun 2024
Here is a concise, positive review for an overnight stay at the Na Lotus Hotel, A Luxury Collection Hotel in Nanning: Luxurious Overnight at the Na Lotus Hotel I had the pleasure of staying at the Na Lotus Hotel, A Luxury Collection Hotel during my recent visit to Nanning, and it exceeded all of my expectations. From the moment I stepped into the grand lobby, I was struck by the hotel's elegant, modern design and attentive staff. My room was spacious and beautifully appointed, with high-end furnishings, a large comfortable bed, and stunning views of the city skyline. The hotel's amenities, including the expansive fitness center and serene spa, allowed me to fully relax and unwind. The on-site dining options were also superb, with creative dishes showcasing local Guangxi cuisine. Overall, my stay at the Na Lotus Hotel was a true luxury experience, and I would highly recommend it to anyone seeking an exceptional overnight in Nanning.
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Respuesta del alojamiento: Dear guest,We sincerely appreciate your visit and the valuable time you took to write a review. We are deeply honored by your high praise for our hotel's design, facilities, equipment, and the service provided by our staff. We will continue to strive and optimize our services to ensure that every guest enjoys a high-quality stay. We eagerly wait your return.Thank you again for your patronage and kind words. We hope to exceed your expectations in the future.Loyalty Executive
CHAN
Habitación Superior con cama King Size y vista a la ciudad
Fecha de estancia: ene 2024
Personas en viajes de negocios
2 valoración
2.5/5
Fecha de publicación: 24 mar 2024
We stayed at Na Lotus Hotel on Feb14,2024。Why we didn't accept Two Glasses Cocktail during us stay that date?That night we went up to the 80th floor. The waitress told us to come back tomorrow (next date Feb15). Tonight was not accepted and she told us . If we sit by the window, we have to pay 500 yuan we can sit down! So how do hotel services charge? I paid more than 2,000 RMB for one night. Will we book again for next time ? It turned out to be a scam! When i booked a hotel online, The Trip web site showed up that can use this ticket for accommodation that night . I didn't understand why did you post it up on the trip web site ?？？
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Respuesta del alojamiento: Dear guest,Good morning and thank you sincerely for choosing to stay at the Na Lotus Hotel, a Luxury Collection Hotel Nanning, and taking the time to write a review. We deeply apologize for the series of inconveniences you encountered during your experience at our 80th floor Sky Lounge. Your feedback is extremely important to us, and we take it seriously.We will immediately address the issues you raised, make necessary corrections, and enhance our training to ensure that similar situations do not occur again. We hope that you will see our progress during your next visit, and we will be committed to providing you with exceptional service.Thank you for your understanding and support. We look forward to welcoming you back soon.
Wongchaiyaphum
Habitación Doble Superior con vista a la ciudad
Fecha de estancia: dic 2023
Personas en viajes de negocios
4 valoración
5.0/5
Excepcional
Fecha de publicación: 12 ene 2024
Good location, hight quality to stay and good cleanliness. There also have lounge at 80th floor.
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Respuesta del alojamiento: 尊敬的貴賓，您好，衷心感謝您選擇下榻南寧龍光那蓮豪華精選酒店，並花費寶貴時間撰寫評論。感謝您對酒店給予的肯定，酒店會再接再勵，不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住，祝您生活愉快【作為萬豪國際集團旗下豪華酒店品牌之一，豪華精選（The Luxury Collection®）品牌遍佈全球超過35個國家和地區，120多家備受矚目的酒店及度假酒店，是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合。】
andycody
Habitación Doble Superior con vista a la ciudad
Fecha de estancia: mar 2024
Otro tipo
8 valoración
5.0/5
Excepcional
Fecha de publicación: 18 abr 2024
The service attitude is very good. The staff are polite and friendly. They respond quickly to customer requests👍🏻On one occasion, the air conditioner in the room I originally stayed in could not meet my requirements. After reporting to the front desk, staff responded within 10 minutes. They arranged a fully air-conditioned room for me, and it was almost midnight. I really appreciate and appreciate the hotel staff for behaving responsibly and resolving issues for guests. It should be noted that many hotels often experience insufficient air conditioning, but this can be resolved within a short period of time after response. Not every hotel can do this👍🏻Later, I also received many calls from hotel staff to apologize, which made me feel embarrassed😅
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Respuesta del alojamiento: Dear guest,Thank you so much for your valuable feedback! We are thrilled to hear that you had a positive experience with our service attitude and staff. It's our pleasure to provide polite and friendly service to all our guests.We are especially glad that you mentioned our prompt response to your request. It's our responsibility to ensure that our guests are comfortable and satisfied during their stay. We appreciate your understanding and patience while we arranged a fully air-conditioned room for you, even though it was almost midnight. Once again, thank you for your recognition and support. We look forward to welcoming you again in the future and providing you with an even better experience.Best regards，Shmily CenFront Office Manager
Peter
Habitación Superior con cama King Size y vista a la ciudad
Fecha de estancia: mar 2024
Familias
7 valoración
4.0/5
Muy bueno
Fecha de publicación: 4 abr 2024
Overall, I thought the place was pretty good. Everyone there was helpful and nice. The room was clean, however starting to show its age. Some of the tiles grout are gone, and u can see gaps. The gap between the carpet and the tile needs to be sealed or covered. Biggest downer was my kid had a stomachache after having their breakfast. She felt better after she vomit. The hotel personnel did come to check up and brought her some porridge, milk and fruit, but she didn’t eat any. Next day we only used the breakfast for their coffee. I did use their pool. Wish it was a little warmer.
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Respuesta del alojamiento: Dear Guest,Thank you for taking the time to provide us with your feedback. We truly appreciate your honest opinions about our hotel.Firstly, we are delighted that you found our staff helpful and friendly. Creating a warm and welcoming environment is always our top priority, and we are glad that you recognized our efforts.Regarding the room facilities, we are sorry to hear about the issues you encountered. We will immediately inspect and repair any damage to the tiles and ensure that the gap between the carpet and the tile is properly sealed or covered. We strive to maintain the cleanliness and integrity of our rooms, and we apologize for any inconvenience this may have caused.We are deeply sorry to hear about your child's stomachache after breakfast. We take food safety very seriously and will investigate this matter promptly to ensure it does not happen again. Thank you for acknowledging the care and attention our staff showed during this time, even though your child was unable to eat. We will continue to strive to improve our dining experience.Concerning the temperature of the swimming pool, we will consider adjusting it to provide a more comfortable swimming experience.Once again, thank you for your feedback. We are committed to continuously improving our service quality and providing an exceptional stay for our guests. If you have any further questions or concerns, please feel free to contact us.Sincerely,
Usuario invitado
Colección Cama King Size
Fecha de estancia: ago 2023
Personas en viajes de negocios
1 valoración
4.7/5
Fantástico
Fecha de publicación: 27 sep 2023
This trip is a bit rush, therefore we hv not much time to make use of the facilities. I've tried the oil massage at the 77th floor Spa, the massage was only average with the amount they are charging. Will not visit the Spa again. We have no chance to have meals at the hotel restaurants but we surely hope to try out the hotel complimentary breakfast which was offered free to the hotel guests at a different period after my bookings. Not to forget, all the staffs at the front desk were extremely helpful and patient with the guests. It was a nice stay.
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Respuesta del alojamiento: 尊敬的貴賓，您好，衷心感謝您選擇南寧龍光那蓮豪華精選酒店，並花費寶貴時間撰寫評論。感謝您對酒店員工服務所給予的肯定，酒店會再接再勵，不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住，祝您生活愉快！ 【作為萬豪國際集團旗下豪華酒店品牌之一，豪華精選（The Luxury Collection®）品牌遍佈全球超過35個國家和地區，120多家備受矚目的酒店及度假酒店，是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合。】
Zhugulinuoza
Habitación Superior con cama King Size y vista a la ciudad
Fecha de estancia: jul 2024
Viaje con amigos
16 valoración
5.0/5
Excepcional
Fecha de publicación: 22 ago 2024
Levie queena anna
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Respuesta del alojamiento: 尊敬的貴賓，您好！衷心感謝您的蒞臨並花費寶貴時間撰寫評論，您對酒店員工服務的滿意與支持對我們來説十分重要，我們已經和團隊分享。感謝您對酒店的肯定，酒店會再接再勵，不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住，祝您生活愉快！【作為萬豪國際集團旗下豪華酒店品牌之一，豪華精選（The Luxury Collection®）品牌遍佈全球超過35個國家和地區，120多家備受矚目的酒店及度假酒店，是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合。】
Di
Habitación Superior con cama King Size y vista a la ciudad
Fecha de estancia: oct 2023
Parejas
7 valoración
4.7/5
Fantástico
Fecha de publicación: 13 nov 2023
Perfect stay. Will recommend easily for anyone.
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Respuesta del alojamiento: 尊敬的貴賓，您好，衷心感謝您選擇下榻南寧龍光那蓮豪華精選酒店，並花費寶貴時間撰寫評論。感謝您對酒店給予的肯定，酒店會再接再勵，不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住，祝您生活愉快【作為萬豪國際集團旗下豪華酒店品牌之一，豪華精選（The Luxury Collection®）品牌遍佈全球超過35個國家和地區，120多家備受矚目的酒店及度假酒店，是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合。】
Usuario invitado
Habitación Superior con cama King Size y vista a la ciudad
Fecha de estancia: sep 2023
Parejas
17 valoración
5.0/5
Excepcional
Fecha de publicación: 8 nov 2023
Best hotel in Nanning
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Respuesta del alojamiento: 尊敬的貴賓，您好，衷心感謝您選擇下榻南寧龍光那蓮豪華精選酒店，並花費寶貴時間撰寫評論。感謝您對酒店所給予的肯定，酒店會再接再勵，不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住，祝您生活愉快！【作為萬豪國際集團旗下豪華酒店品牌之一，豪華精選（The Luxury Collection®）品牌遍佈全球超過35個國家和地區，120多家備受矚目的酒店及度假酒店，是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合。】
Jiangziwudi
Colección Cama King Size
Fecha de estancia: nov 2024
Parejas
21 valoración
3.2/5
Fecha de publicación: 3 ene 2025
入住沒有管家提前聯繫，以至於錯過了酒店活動和提前安排房型or喜好，入住歡迎水果也是發現遲遲沒有上的情況下找了工作人員安排的，夜床兩晚也沒見到一次，反饋了後送了酒吧兩杯飲料，早餐和香格里拉半斤八兩，minibar需要收費，考慮到跨年香格里拉漲價1800一晚角房且不含早餐，1300龍光角房一晚跨年含雙早這個價格，性價比非常高
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Respuesta del alojamiento: 尊敬的貴賓，您好！衷心感謝您的蒞臨並花費寶貴時間撰寫評論，您對酒店的滿意與支持對我們來説十分重要，我們已經和團隊分享。我們深感抱歉給您帶來了不愉快的入住體驗。忠誠客户部有在您抵店之前聯繫過您，但因平台對住客的私隱保護，顯示的號碼為虛擬號碼而非酒店固話，未能成功接通導致無法提前得知您的喜好需求我們再次深感抱歉。因您入住時間較早，歡迎水果配送到您房間時您房間已亮請勿打擾燈，故歡迎水果未能給您成功送達。，酒店會再接再勵，不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住，祝您生活愉快！【作為萬豪國際集團旗下豪華酒店品牌之一，豪華精選（The Luxury Collection®）品牌遍佈全球超過35個國家和地區，120多家備受矚目的酒店及度假酒店，是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合】
Usuario invitado
Habitación Doble Superior con vista a la ciudad
Fecha de estancia: nov 2024
Familias
3 valoración
5.0/5
Excepcional
Fecha de publicación: 1 ene 2025
非常滿意，看城市夜景很美。房間也夠大。用的洗髮護膚用品也夠檔次。礦泉水也是長壽村那邊的礦泉水，喝一口心理作用也高興。早餐也算是比較豐富。酒店工作人員培訓到位，無論是前台、行李員還是餐廳服務人員、做衞生的阿姨，非常熱情周到。這個必須贊一個！
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Respuesta del alojamiento: 尊敬的貴賓，您好！衷心感謝您的蒞臨並花費寶貴時間撰寫評論，您對酒店的滿意與支持對我們來説十分重要，我們已經和團隊分享。感謝您對酒店服務以及環境設施的肯定，酒店會再接再勵，不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住，祝您生活愉快！【作為萬豪國際集團旗下豪華酒店品牌之一，豪華精選（The Luxury Collection®）品牌遍佈全球超過35個國家和地區，120多家備受矚目的酒店及度假酒店，是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合】
Usuario invitado
Habitación Superior con cama King Size y vista a la ciudad
Fecha de estancia: nov 2024
Personas en viajes de negocios
7 valoración
5.0/5
Excepcional
Fecha de publicación: 24 dic 2024
幾次入住此酒店，每次都能感受到管家服務的貼心與專業。通過微信管家總是及時回覆，耐心解答各種問題，讓人感到十分安心。這次入住，管家還額外贈送了兩份早餐，非常實用，讓我們在酒店享用早餐變得更加方便。酒店的早餐品種豐富，品質也相當不錯。 特別感謝客户部的Maylin、Irene和Vivian，是你們的用心服務，讓這次住宿體驗更加完美。無論是細緻入微的關懷，還是專業高效的處理，都讓人印象深刻。期待下次再來！
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Respuesta del alojamiento: 尊敬的貴賓，您好！衷心感謝您的蒞臨並花費寶貴時間撰寫評論，您對酒店員工服務的滿意與支持對我們來説十分重要，我們已經和團隊分享。感謝您對酒店的肯定，酒店會再接再勵，不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住，祝您生活愉快！【作為萬豪國際集團旗下豪華酒店品牌之一，豪華精選（The Luxury Collection®）品牌遍佈全球超過35個國家和地區，120多家備受矚目的酒店及度假酒店，是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合】
Usuario anónimo
Habitación Superior - Vista a la Montaña (2 camas)
Fecha de estancia: nov 2024
Personas en viajes de negocios
45 valoración
5.0/5
Excepcional
Fecha de publicación: 18 dic 2024
在沒有入住之前，客户部的小姐姐有提前聯繫到，細心詢問我的喜好與需求，讓我感受到了賓至如歸的温暖。 期間，我的預訂出現了一些變動，但客户部的小姐姐們總是及時回覆，耐心協助我進行協調，確保了我的住宿安排萬無一失。經過協調申請他們還幫我升級到了270度景觀大床房，視野開闊，既可以欣賞青秀山的山景，又能俯瞰會展中心的城景，景色非常漂亮 同事小姐姐還還贈送了兩份早餐，讓我感受到了誠意與關懷。所以在此，我要特別感謝客户部的Irene、Lux、Vivian幾位工作人員，是你們的用心與專業，讓我的這次的住宿很順利。
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Respuesta del alojamiento: 尊敬的貴賓，您好！衷心感謝您的蒞臨並花費寶貴時間撰寫評論，您對酒店的滿意與支持對我們來説十分重要，我們已經和團隊分享。感謝您對酒店的肯定，酒店會再接再勵，不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住，祝您生活愉快！【作為萬豪國際集團旗下豪華酒店品牌之一，豪華精選（The Luxury Collection®）品牌遍佈全球超過35個國家和地區，120多家備受矚目的酒店及度假酒店，是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合】
Usuario anónimo
Habitación Superior - Vista a la Montaña (2 camas)
Fecha de estancia: nov 2024
Familias
2 valoración
5.0/5
Excepcional
Fecha de publicación: 15 dic 2024
這次和家人一起到南寧旅遊，我們選擇了南寧兩家最高的酒店進行入住，其中那蓮酒店給我們留下了深刻的印象。從入住就感受到了酒店服務的熱情與周到。特別是管家的服務響應速度非常快，通過微信聯繫時，回覆總是及時且耐心，讓我們感到非常安心。 特別要感謝客户部的rena和lux，他們在發票和停車問題上給了我們很大的幫助，迅速解決了我們的困擾。在退房後，我們還發現房間內有遺留物，酒店也在第一時間聯繫了我們，並幫忙郵寄，這種細心負責的態度讓我們非常感動。 整體來説，酒店的服務體驗非常好，無論是從響應速度、解決問題的效率還是細緻入微的服務態度，都讓人感受到了酒店的用心與專業。如果下次還來南寧的話也會優先選擇這家酒店。
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Respuesta del alojamiento: 尊敬的貴賓，您好！衷心感謝您的蒞臨並花費寶貴時間撰寫評論，您對酒店員工服務的滿意與支持對我們來説十分重要，我們已經和團隊分享。感謝您對酒店的肯定，酒店會再接再勵，不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住，祝您生活愉快！【作為萬豪國際集團旗下豪華酒店品牌之一，豪華精選（The Luxury Collection®）品牌遍佈全球超過35個國家和地區，120多家備受矚目的酒店及度假酒店，是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合】