Best Western Plus Crystal, Hotel & Spa

Valoraciones de Best Western Plus Crystal, Hotel & Spa

Best Western Plus Crystal, Hotel & Spa

5 Rue Chanzy, Nancy, 54000, FranceVer datos del hotel
Best Western Plus Crystal, Hotel & Spa
Best Western Plus Crystal, Hotel & SpaBest Western Plus Crystal, Hotel & SpaBest Western Plus Crystal, Hotel & Spa
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Valoraciones de usuarios

4.2/5
Muy bueno
46 valoración
Valoraciones reales
Ubicación4.2
Instalaciones4.2
Servicio4.2
Limpieza4.2
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Todos los comentarios(46)
Valoraciones positivas(37)
Valoraciones con fotos/vídeo(2)
Valoraciones negativas(9)
Usuario invitado
Habitación superior (1 cama doble)
Fecha de estancia: ก.พ. 2024
Parejas
2 valoración
4.2/5
Muy bueno
Fecha de publicación: 26 เม.ย. 2024
Super
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Usuario invitado
1 Cama King Size, No Fumadores, Habitación Deluxe, Habitación Más Grande, Sofá Cama para Una Persona, Doble a Pedido
Fecha de estancia: มี.ค. 2024
Parejas
4 valoración
5.0/5
Excepcional
Fecha de publicación: 8 มี.ค. 2024
โรงแรมมีการ์ดมาอวยพรวันเกิด ที่ตั้งดี สระว่ายน้ำในร่ม
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Usuario invitado
Fecha de estancia: ส.ค. 2022
Parejas
7 valoración
2.7/5
Fecha de publicación: 22 ส.ค. 2022
Accueil désagréable, chambre pas prête, et qui ne correspond pas à la réservation ( changée par la personne au moment de l’arrivée, car pas encore prête à 17h!!!!) Toilettes dans la salle de bain, dont la porte touche presque la tête du lit !!! Chambre trop petite !! Carte démagnétisée au bout de 24 h , donc coincés dans l’ascenseur pendant 15 minutes sans excuses Bref très déçus surtout pour le prix !!
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Usuario anónimo
Habitación deluxe (1 cama doble extragrande)
Fecha de estancia: เม.ย. 2024
Parejas
30 valoración
5.0/5
Excepcional
Fecha de publicación: 16 มิ.ย. 2024
酒店位置方便
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Usuario invitado
Habitación deluxe (1 cama doble extragrande)
Fecha de estancia: ก.ค. 2023
Parejas
8 valoración
5.0/5
Excepcional
Fecha de publicación: 1 ต.ค. 2023
火車站附近 交通方便
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CarlosFR
Fecha de estancia: ส.ค. 2024
Viaje con amigos
4.0/5
Muy bueno
Fecha de publicación: 19 ส.ค. 2024
Visited Nancy for a short stay at BW Plus Crystal Hotel with friends to see some Art Nouveau from the Lorraine region on the way back to Paris after exploring Strasbourg and the Alsace. The hotel is next to a small tree-lined square and mainly office buildings, but has a good location within walking distance to both the TGV train station and historic Place Stanislas where we found several restaurants and cafes in and around the large square. The hotel seems recently renovated with some work still on-going in the lobby during our visit in late May. The lobby is small with modern furnishings and a bar/breakfast room off the brightly lit hallway lined with additional tables and seating. We took the buffet breakfast which offered a good, quality selection but was also somewhat pricey. We did not have a chance to try the spa or roof-top bar, though both seem like nice features for the hotel. Our standard rooms were clean, comfortable but small, barely space around the bed to move about. Same for the bathroom. Furnishings and decor were new or recently updated. The location near other buildings meant no good views, at least from the lower floors. Front desk and bar/breakfast staff were attentive and professional. No real complaints about staying at the BW Plus and would stay again if visiting Nancy and the Lorraine region.
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6/8
Usuario invitado
Fecha de estancia: ต.ค. 2024
Otro tipo
1.0/5
Fecha de publicación: 5 ต.ค. 2024
Wre got a room for 2 with a queen bed. The room was so small, that the head of the bed and the side of the bed were ujp against the wall. The other side of the bed was so close tot the chest of drawers, you could barely open them. You had to crawl over the bed to get into it. Storage was abysmal, unacceptable. The room was small for a single, to shove a queen into it was criminal. Bathroom was small. Breakfast was middling.
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Usuario invitado
Fecha de estancia: ก.ย. 2024
Otro tipo
4.0/5
Muy bueno
Fecha de publicación: 2 ก.ย. 2024
To recommand. A whole and total experience. With rooftop bar with quality seats and swimming pool. Quality breakfast Ans super motivated staff. Really TOP. Please try it out for yourself. Ideal surrounding. City center. Good smell everywhere. Staff very responsible
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Jan-Willem v
Fecha de estancia: ส.ค. 2024
Familias
5.0/5
Excepcional
Fecha de publicación: 8 ส.ค. 2024
Nice hotel with excellent services close to the city center. Real value for money. This is the second time we’ve been here and will certainly be back soonest. Breakfast was very nice with lost of fresh local products, such as cheeses fruits and nuts, nicely combined with fresh backeries
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Usuario invitado
Fecha de estancia: ธ.ค. 2023
Otro tipo
5.0/5
Excepcional
Fecha de publicación: 5 ธ.ค. 2023
PERFECT hotel! We've stayed there for 2 nights during a weekend getaway. The "deluxe" room was very spacious, beautiful and clean. The bed comfortable. Staff very friendly and the hotel perfectly located. The best thing – of course – was the SPA: a large pool (a little bit too cold at first but after a sauna warm enough), dry sauna and a wet sauna. I would totally recommend the hotel to everyone visiting Nancy. Thanks for the great stay!
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Mumof4Kent
Fecha de estancia: ก.ย. 2023
Otro tipo
5.0/5
Excepcional
Fecha de publicación: 1 ก.ย. 2023
Excellent recent 2 night stay with family. Spotless rooms, very quiet, fabulous amenities. Good air conditioning. Loved the basement swimming pool, steam room and sauna. Enjoyed the Ground Floor bar (unfortunately weather not good enough to enjoy the rooftop bar). Central.
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Usuario invitado
Fecha de estancia: ส.ค. 2023
Parejas
5.0/5
Excepcional
Fecha de publicación: 1 ส.ค. 2023
The hotel was one of the best I stayed in. The service is very good and the breakfast is high quality. I highly recommend this hotel. The prices are very good for how complete and beautiful the hotel is.
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_theresmoules
Fecha de estancia: มิ.ย. 2023
Otro tipo
5.0/5
Excepcional
Fecha de publicación: 10 มิ.ย. 2023
Lovely convenient hotel with very clean rooms and very helpful staff. Great rooftop bar with comfortable lounge chair and lovely plants and fabulous drink selection. Would recommend this hotel as not far to walk into the city center.
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Usuario invitado
Fecha de estancia: พ.ค. 2023
Otro tipo
2.0/5
Fecha de publicación: 10 พ.ค. 2023
Hieronder mijn review en met het antwoord van Best Western terug. Vreemd hoor, er was wel tijd om mijn man te vertellen dat hij even zijn paspoort moest halen, maar zoals hier wordt gesuggereerd, geen tijd om te vertellen dat mijn kinderen niet welkom waren in het zwembad van de Spa. Meneer Julien GATINOIS, wij verblijven al heel wat jaren in goede hotels, heb zelfs gewerkt in één van de beste hotels in Washington D.C. , dus een zwembad met "waterslides" is ook zeker niet wat wij zoeken. Wij zijn ook zeker bekend met "adult only" hotels, maar zeker niet met een hotel waar mijn kinderen niet welkom zijn in het zwembad. Jammer dat gastvrijheid niet hoog bij jullie in het vaandel staat. Wij zullen in ieder geval hier nooit meer komen in Nancy en zullen ook niet kiezen voor een Best Western. Dit was de eerste keer bij jullie verblijven en ook de laatste. Review van week geleden: Mijn kinderen mochten niet het zwembad in om 17.00. Het was blijkbaar een adults only zwembad toen we al waren ingecheckt door mijn man en ik kater kwam met de kinderen. Erg onvriendelijk en ongastvrij. Kinderen mogen alleen morgenochtend even. Heb meteen maar gevraagd of mijn kinderen ook ergens anders niet welkom waren. We hadden juist geboekt voor het zwembad. We zullen hier in ieder geval nooit meer komen. Answer Best Western: Dear Mrs Maltha, We thank you for taking the time to leave a review about your current stay in Nancy and wish you a warm welcome on your new Google account created especially for the occasion. We apologize for not exceeding your expectations. However, we would like to inform the internet users of how exactly things happened. Around 4:00 pm today your husband stopped quickly to ask if we have a room available for 4 persons for 1 night. We said yes and informed him of the price. He checked with you and came back asking us if we can hold the room. We said that we needed to tell more about our services and proceed to the registration but your husband was in a rush and insisted that he needed to park the car prior to anything else, not leaving us the time to explain anything about the hotel. Despite the fact that we had no registration properly done, we prepared your room for 4 persons, adding towels and installing the sofa bed. When all the family came back from the parking, we then proceeded to the payment, the check in, and informed you about the special hours for the children in the spa : at 8:00 am or at 9:00 am from tuesday to sunday, and at 10:00 am and 11:00 am on monday. We do have a spa, not a campground pool with waterslides. The place is dedicated to calm and relaxation : that’s why children are not forbidden but have a limited access. We are sure you can understand that. Anyway we finally had the opportunity to inform you about the special time slots for children : this was before you even go to your room. You were disappointed and we do understand it perfectly. We reminded you that you could still use your 50 min spa access time-slot t
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Usuario invitado
Fecha de estancia: พ.ค. 2023
Otro tipo
5.0/5
Excepcional
Fecha de publicación: 10 พ.ค. 2023
I was especially impressed with the spa facilities. Steamy steam room, great whirlpool, very relaxing. You do need to make a reservation at the front desk but that's only because guests are limited so the experience is restful and quiet. And it is. I greatly enjoyed a 45-minute massage on a heated bed (hydraulic as well!) for 79 euros.
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