Mercure Namur Hotel

Tuvimos una estancia increíblemente decepcionante en el Mercure Namur del 13 al 15 de agosto. Nuestra experiencia se vio arruinada por el comportamiento desconsiderado de los huéspedes franceses vecinos, que hicieron demasiado ruido pasada la medianoche (entre las 00:30 y las 04:30). A pesar de la música alta, los gritos, los golpes en las paredes y los portazos, etc., constantemente, quizá perdieron dinero en el casino. Me puse en contacto con recepción y volvieron a hacer ruido después de que se marchara el personal de seguridad. Esto nos impidió dormir bien. Estuvimos despiertos hasta las 04:30. Esperábamos una estancia tranquila, pero en cambio, pasamos la noche frustrados. Espero que, al informarles sobre estos asuntos, se puedan evitar incidentes similares en el futuro y garantizar un mejor descanso para todos los huéspedes.

I’ll start with the good. The rooms were large, comfortable, tastefully decorated and the views across the river through the huge windows were gorgeous. The beds I would say were probably the biggest most comfortable beds I’ve ever slept in. The bathroom was spacious and just really nice. The hotel location was perfect. Now for the not so good. The rooms were clean and the housekeeping was friendly and efficient but the rooms were a little dusty. Also the soundproofing was not the best. We heard a lot of noises from the casino and people using the stairs etc. It might just have been our particular room, perhaps. But a silent night it definitely was not. The spa area was fine. A little small but not bad. Lastly, the check in. There was no welcome on arrival. Not even eye contact. Quite cold and unwelcoming. And then the receptionist tried to take a payment for €169 for “city tax” ! Very strange. I think she was having problems using the system. Overall I enjoyed this hotel and I would go back for the beds and the view, but it has a few faults which could be corrected I think.

Location is great, just downhill off the Citadel of Namur, which is definitely a place worth to visit.  You can do free street parking just outside of the hotel from 17:00-09:00.  From 9:00 - 17:00 you can also do the free street parking but the max hours is 3hrs.  Overall a great experience to stay here.

Great hotel, especially if you’re thinking of visiting Namur! Breakfast was good, especially with river views!

Amazing location. Good room view we have. Short walk to the city center. Or just relaxing with river view and great restaurant.

Heel eigentijds, verzorgd hotel met Wellness. Ruime kamer met aircovoorziening. Heel vriendelijk tweetalig onthaal en fijne keuken.

Kussens zijn niet best voor de rest prima hotel groetjes harbor boy

Sehr schönes hotel, gute Lage. Service und Personal am Empfang mit leichten Mängeln.

中規中矩，房間有點味道。在namur算是比較好的地段。酒店旁邊是個casino，晚上門口抽煙的人有點多。