Valoraciones de Doubletree by Hilton Elazig

The hotel was not what I would imagine for Hilton. The first impression given to me not good given the brand. But the services provided by the staff were impressive. Room interior deco is good

Great hotel with big room and walking distance to shopping center. Wifi has issue when I came. I was waiting my luggages to come in my room but unfortunately they didn’t deliver it and still in the lobby.

Otel güzel ve çalışanlar çok güleryüziüydü ancak belli ki tasarruf etmek için ısıtmaları sadece müşteri gelince çalıştırıyorlar ( klima ile ısınıyor) ve bu da ortamı ısıtmıyor. İki gün boyunca donduk

常住酒店，健身房很好，很安靜的酒店位置也不錯

Konum çok iyi personel güleryüzle , son derece temiz

市中心，算是頂級

Konumu, temizliği ve kahvaltı çeşitliliği açısından iyi bir oteldi. Personel ilgisi ve alakası çok iyi diyebilirim. Rahatlıkla önerebileceğim bir otel.

Mükemmel bir hizmet ilgi alakalılar çok temiz hijyen bakımı çok iyi

Ligging is uitstekend en de kamers zij zeer ruim

Hizmet ***et yeterliydi.

Çok güzel idi

Terrible place, to say this is a Hilton hotel it is a disgrace. When we arrived for check in the receptionist did not speak English she used her phone to translate. Very unwelcoming. It is supposed to be non smoking in the rooms but there was a constant smell of cigarette smoke throughout the hotel. The rooms were dirty, the spa advertises a gym which when we went to use it we were told no gym, the pool is tiny and freezing cold we were unable to swim in there!! The steam room was not even open on some days and we had to ask for it to be opened and then we had to ask for water to enable steam. Very unfriendly staff no help with luggage on arrival or departure. The only good thing about my 10 day stay was the breakfast which was plentiful and the staff in the restaurant were pleasant. I have previously stayed at the akgun hotel and Ramada which are a bit further out of the centre so I decided to go with the Hilton as it was in the centre and I thought being the Hilton it would be a 5 star hotel, definitely not, I would only give 2 stars and that is just for the breakfast and the restaurant staff. My future stays will definitely not be at this hotel and I would not recommend wasting your money here. The akgun and Ramada may be out of the centre but you can get the dolmus or a taxi into the centre so I will be staying at one of these hotels in the future and I would recommend these hotels for your stay. This has definitely put me off booking any stays in Hilton hotels anywhere in my future travels.