Valoraciones de Hilton Nagoya Hotel

Respuesta del alojamiento: Thank you for sharing your experience with us.We sincerely apologize for the inconvenience you faced regarding the room odor. Your comfort is our priority, and we appreciate your understanding as we worked to find a better solution for you.We are glad to hear that the second room was an improvement, but we take your feedback seriously and will address the issue to ensure a more pleasant stay for all our guests in the future.Thank you for your understanding, and we hope to welcome you back for a more enjoyable experience.

Respuesta del alojamiento: Thank you for taking the time to share your feedback with us. We appreciate your comments regarding our fitness center and swimming pool facilities. However, we are sorry to hear that the size of the swimming pool did not meet your expectations. We also apologize for the inconvenience you experienced with the bathroom design. Your feedback is valuable, and we will certainly look into ways to improve the shower screen to prevent water splashing.Regarding the disposal fee for your old suitcase, we understand your frustration. We strive to maintain transparency in our pricing, and we will review our policies to ensure they align with customer expectations.We are truly sorry to hear that your experience did not meet your standards, and we appreciate your insights as they help us improve our services. Thank you once again for your feedback. We wish you all the best in your future travels.

Respuesta del alojamiento: Thank you for your feedback!We're glad to hear that you enjoyed our indoor swimming pools and bathing facilities. It's great to know that you found your stay comfortable.We appreciate your comments regarding the location. While we strive to provide accurate information, we understand that the walking distance can be a bit longer than expected. Thank you for choosing to stay with us, and we hope to welcome you back in the future!

Respuesta del alojamiento: Thank you for sharing your feedback with us.We appreciate your comments regarding the cleanliness of your room. Our team works hard to maintain high standards for our guests.We understand that the location may not be ideal for everyone, but we're glad to hear that you found some eateries and a pharmacy nearby.We hope to have the opportunity to welcome you back in the future for an even better experience.

Respuesta del alojamiento: Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. Your comments regarding the condition of the toilet and the unpleasant odor are concerning, and we will address these matters with our maintenance team to ensure improvements are made.We also appreciate your input on our service. We strive to provide a warm and welcoming atmosphere, and we will work with our staff to enhance their interactions with guests.We hope you will consider giving us another chance in the future. Your satisfaction is important to us, and we are committed to making necessary improvements. Thank you again for your valuable feedback.

Respuesta del alojamiento: Thank you for your comments about your recent stay.We're thrilled to hear that you enjoyed our service and found our staff to be kind. We also appreciate your comments about the room lighting. Please rest assured that we will address the dust issue to ensure a more pleasant experience for our guests.It's wonderful to know that you liked the food as well!We hope to welcome you back soon for an even better stay.

Respuesta del alojamiento: Thank you for taking the time and trouble to write a review on Hilton Nagoya.We're thrilled to hear that you had an amazing experience with us. While we may be a bit away from the main areas, we're glad you found it worth the distance. We look forward to welcoming you back on your next stay!

Respuesta del alojamiento: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us, even if it was just for a night. It's great to know that you loved the breakfast as well! We hope to welcome you back for a longer visit in the future.

Respuesta del alojamiento: Thank you for your wonderful feedback!We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another stay soon!

Respuesta del alojamiento: Thank you for your wonderful review!We are thrilled to hear that you found your room spacious and comfortable, perfect for unwinding after a long day. It's great to know that our accommodations met your needs, especially with your luggage. Our team strives to provide excellent service, and we’re glad that you felt well taken care of during your stay. We hope to welcome you back soon for another relaxing experience!

Respuesta del alojamiento: Thank you for your wonderful review! We are thrilled to hear that you consider us one of the best hotels in Japan. Our team works hard to provide top-notch facilities, and we're glad you enjoyed the gym and indoor pool. We hope to welcome you back soon for another exceptional stay!

Respuesta del alojamiento: Thanks for writing a review on your recent stay at Hilton Nagoya.We're thrilled to hear that you enjoyed your stay with us and appreciated the fantastic city view from your room. It's great to know that the check-in process was smooth and that you liked our personalized complimentary water.We're also glad you enjoyed our breakfast offerings, especially the Japanese cuisine! We appreciate your feedback about wanting more freebies and will certainly take it into consideration for the future. Thank you once again for your kind words, and we hope to welcome you back soon!

Respuesta del alojamiento: Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience at our hotel. Our team takes great pride in providing exceptional service, and it’s heartwarming to know that their kindness and smiles made a positive impact on your stay. We will be sure to pass along your special thanks to Mr. KOZO for his assistance. We look forward to welcoming you back in the future!

Respuesta del alojamiento: Thank you for your wonderful review. We are delighted to hear that you had a great experience with us, particularly with the friendly and helpful service provided by our staff member, Yumiba.Your satisfaction is our top priority, and we will continue to strive to provide exceptional service to all of our guests.We appreciate your feedback and look forward to welcoming you back again in the future.