Valoraciones de DoubleTree by Hilton Fiji - Sonaisali Island

En primer lugar, ¡no hay playa cerca del hotel! ! ¡Y el agua circundante está muy sucia y nada clara! En segundo lugar, las habitaciones están muy lejos y tengo que esperar el autobús cada vez que salgo. Lo más importante: ¡no hay socorristas en la piscina! ! ! ¡Casi me ahogo en la piscina! ! ¡Luché por un minuto y nadie me ayudó! ¡Donde fui a ver a los socorristas no había nadie de servicio! ! ¡Eso es indignante! ! ¡Malo malo malo!

ventaja: ·Es necesario tomar un barco para realizar el check-in, lo que tiene un ligero sentido de ceremonia. ·El personal del restaurante tiene buena actitud de servicio. ·El atardecer es más bonito. ·Habrá espectáculos de baile por la noche y el ambiente es muy bueno. defecto: ·Hay muchos pequeños insectos voladores en el baño. ·Servicio de recepción lento e ineficiente. ·El restaurante no es muy sabroso. ·El aire acondicionado y la ventilación son demasiado ruidosos.

You will have to catch a small boat, that will escort you to double tree, 30 security and away. We arrived after schoolies had finished in double tree so there was a little bit of lack of cleanliness, our room had ants coming from the switch port and the floor was a little dirty, mainly cause of the sand. It is such a beautiful place, it is definitely a group retreat, but unfortunately we arrived on a low occupancy time frame so it was quite dead, which is during end of November, and the first week of December. As we left it was picking up. The staff were great, the food was good but not enough variety due to the low occupancy. But an amazing place, would book again but during peak season.

You had to take their boat to go opposite island, where the resort is. Allow early check in, free wifi only at public area, not in room.

It was an average experience, but for the premium price charged by the resort, the service wasn’t up to Hilton standards. Three key issues: 1. We asked for dental kits from four different people at different times, the housekeeping staff asked us to check with the office. We even went to the reception to collect it ourselves but they said the housekeeping staff will bring it to the room but again, nobody turned up. 3 days, and no dental kits whatsoever. We ended up buying our own from the stores inside. 2. The biggest issue we had was with the TVs. There was no TV signal throughout the resort, they said they had a technical error but there was no action taken my anyone. I asked the reception team to put me through to the duty manager but I was not provided any details. Extremely disappointed, kids were bored in the room without tv and there was no alternative provided, not even an apology was provided. I tried to provide direct feedback instead of writing it here, but ended up waiting at the reception until I gave up. 3 days were enough here, next time I’ll be going to another resort. 3. Beach is not really a beach, it’s all rocks with a small section towards the end of the resort that can be called a beach but very murky water. If you’re looking for clear Fijian waters, this is not the right place. Good things about the resort: 1. Excellent breakfast options, great staff, especially Anu who always greeted us with a smile. 2. Great pool areas for kids, and decent a la carte menu options 3. Theme nights were beautiful, we attended Fridays gala night and Saturdays fire dance shows, spectacular food and amazing performances.

Pros: Resort vibes. Along the coast. Great sunset. Nice swimming pool. In-house activities for kids. Cons: Extremely high amounts of mosquitos. Repeated breakfast items over 5 mornings. Unhelpful staff, especially the porter who did not want to help us move our luggage (10 pcs) at 11pm. He had sent the wrong luggage to the wrong rooms, but was unwilling to rectify the issue. Rooms that need to be repaired (TV not working, fan not working, aircon not cold, fridge not working, etc).

The stay here was lovely, wonderful. Clean place. Great service, very friendly and helpful staff. The only issue we had was the phone calls to reception was not answered. Unsure why but it would ring and ring and ring and no one picks up. As we were abit far from the reception area... Im an emergency it could be a problem. Luckily there was none but I think they need to look into it.Luckily there was none but I think they need to look into it. But otherwise we had a great stay.. I would recommend the massage too... Best decision we could have made. The girls did great.

I think the hotel overall is pretty good. The breakfast was good, the TAVU restaurant which serves grill food was excellent. The view from the hotel is definitely great. However, WIFI service has to be charged, the dinner buffet was disappointed and horrible, and more importantly the hotel itself is kinda old that the facilities in the room are broken or nearly broken. Definitely renovation is needed.

The bure was a lovely unique mix of modern facilities and a nice bungalow aesthetic. The staff were very friendly and the resort is very nice at night but if you're heading into town or to Port Denarau do be prepared for significant taxi fares.

The hotel location is really awsome and the staff is also very helpful.

Very enjoyable our staying staffs and everything was very fantastic

It was amazingz We got treated well by everyone. Special shout out to exceptional and amazing chef Ranjaleen our breakfast chef. Thank you

Quite happy with my stay, Doubletree is ideal for a solo retreat in a quiet place or for family, you’ll find both peace and leisure activities for families. Excellent service and helpful staff, I stayed 2 nights and enjoyed it, the staff accommodated me with early checkout and late breakfast.

Great place for friends and families, couples, amazing environment and staff Too good!