Hoteles cerca de Bait Al Reem, Mascate

Perfecto. Encontrar desventajas = llegar al fondo de las cosas. Me gustó todo. Absolutamente. Desde estacionamiento hasta una hermosa piscina en la azotea con una hermosa vista.

Buena piscina, playa y desayuno. Staff muy amable. Estupenda opción para unos días de relax

Very nice place to stay in, located in the center of Muscat and 20 minutes by car from the airport. We stayed in an executive suite, which is more than 70m2, with terrace. It was great. You have also a swimming pool on the last floor where you can swim and enjoy the view of Muscat

Overall, I had a good stay at the hotel. The property is beautiful, the room was comfortable, and most of the staff were friendly and helpful. However, there were two issues that significantly affected my experience. First, the hotel charged a very large security deposit of approximately AED 1,600 for a two-night stay. This amount was charged to my card without a clear explanation during check-in, and I was not informed in advance about the size of the deposit. As of writing this review, I have still not received the amount back. Better communication and transparency regarding security deposits would be greatly appreciated. Second, the housekeeping service was disappointing, especially on my checkout day. I requested ice cubes three separate times and only received them after approximately 1.5 hours. In general, whenever I requested something, it took a long time to arrive, and I had to repeatedly follow up with the staff. That said, I would like to sincerely thank Carolyn Muimi for her professionalism and support during my checkout process. She took the time to assist me, address my concerns, and promptly send an email to the finance department regarding the refund of the security deposit. Her assistance was greatly appreciated and left a positive impression. While I enjoyed the hotel overall and appreciated the facilities and atmosphere, I believe improvements are needed in guest communication regarding deposits and in the responsiveness of the housekeeping team.

Buen hotel cerca del aeropuerto (a 16 km). Hice escala aquí durante 20 horas y salí tarde a la 1 p. m. Gracias por todo.

Excelente ubicación. Comida, hipermercado y farmacia cerca. Habitación espaciosa y limpia. ¡Una estancia agradable!

Normalmente no me gusta escribir reseñas de hoteles, y menos aún con comentarios negativos. Este hotel es pequeño, limpio, higiénico y el personal es amable. Pero tiene un problema muy grave: el ruido. A la 1 de la madrugada, el restaurante de la planta baja sigue con la música a todo volumen. Es como alojarse justo encima de una discoteca, y la supuesta ”discoteca” no solo carece de insonorización, sino que además es completamente al aire libre. No pude dormir bien durante tres noches, lo que afectó seriamente a mis viajes al día siguiente. El hotel es claramente consciente de este problema. Deberían preguntar a los huéspedes antes del check-in si pueden tolerar este ruido y ofrecer habitaciones más tranquilas a quienes no lo toleren. El problema es que el hotel es pequeño y está construido alrededor de los restaurantes, todos al aire libre, y uno de ellos es extremadamente ruidoso. Nunca había visto un hotel así; ni siquiera los hoteles normales lo permitirían. De verdad que no entiendo cómo un inspector de hoteles pudo aprobarlo. Otro problema: no hay un camino directo desde las habitaciones a la piscina. Los huéspedes que usan traje de baño o bata deben pasar por el vestíbulo, la recepción y la cafetería, lo cual es muy incómodo e inapropiado. Otro problema: si viajas en coche, tienes que desviarte varios kilómetros solo para llegar al hotel. Lo más frustrante sigue siendo el ruido del restaurante. Lo toleré durante tres noches porque: • La primera noche, pensé que podría ser una boda o un evento especial, así que usé tapones para los oídos. • La segunda noche, me di cuenta de que en realidad era la música del restaurante. Contacté con Ctrip; su equipo de atención al cliente fue excelente y respondió rápidamente. El hotel me ofreció cambiar de habitación, pero estaba demasiado cansado para empacar. • La tercera noche, tenía que visitar el acantilado temprano por la mañana, pero la falta de sueño retrasó mi partida. Al regresar, estaba agotado de nuevo. Después de tres noches durmiendo mal, estaba completamente exhausto. Al volver del desierto, solo quería un buen hotel para descansar, pero la experiencia resultó ser todo lo contrario. Para que quede claro, tanto el personal del hotel como el equipo de Ctrip fueron excelentes. La factura final al momento del check-out también era incorrecta, aunque creo que el personal de recepción no lo hizo intencionalmente. Como no había dormido bien, me desperté tarde y tuve que darme prisa para lavar el coche y devolverlo. Mientras esperaba en el lavadero de coches, revisé mi banca móvil y me di cuenta de que me habían cobrado de más. Dos cenas y dos cafés sumaron 245,8 OMR. Pero los cargos fueron: • Al registrarme: 390,57 £ • Al registrarme: 1045,52 £ • Total: 1436,09 £ En realidad, debería haber sido alrededor de 476,62 £ al cambio. La factura era muy sencilla y nada complicada.

Удобное расположение рядом с аэропортом. Номера большие, очень чистые, все новое. Кровать удобная, постельное белье и полотенца свежайшие. Завтрак не брали, про него не знаем так как рядом Макдональдс :)

The Chedi brand never fails to disappoint. And the Muscat experience does it so much justice. And more. The usual “black pool” (2 of them actually), a gym like really really no other. And… the service. All the way up there. There should be more Chedi in the world! Special to Marebel and Anton who made our breakfast just perfect

Booked this for our 1st time visit to Oman and we stayed here for 12 days. If you are only staying 2-3 days this hotel may be ok - but for longer stays I would not recommend. Positives: Great location if you like genuine Asian food - excellent cheap and mid-price restaurants within a few minutes walking distance - Indian Vegetarian and non-veg restaurants too. Mosque within walking distance Friendly helpful cleaning staff - most of them try their best to make your stay comfortable. Very big room sizes Good Wifi Comfortable beds. Free water bottles on request Fairly easy to get OTaxi within 2-3 minutes each time. Negatives: Mould in the bathroom, water leaks out of the shower onto the main bathroom floor - making a slip hazard No caddy in the shower to hold your soap or shampoo etc, so you have to keep bending down to the floor to get or put your shampoo bottle. Shower pressure was very very low - so no refreshing shower after a long day out. It was enough to wash your body but takes several minutes (water was hot OK). Some of the sockets in the room do not work - so you have to keep unplugging things to use something else. When we asked for an iron, the gave us a barely functional one with steam controls missing and no heat level markings so you are scared to use it in case you get a shock and/or burn your clothes. The 1st ironing board we were given belonged in the bin - I am not exaggerating - the cover to the board was ripped in multiple places, and bits of metal were sticking out - guaranteed to rip your clothes when ironing. The 2nd ironing board was new but the cover did not stay in place - so you spent twice as long constantly re-adjusting the cover than ironing your clothes. The hairdryer had a difference plug than the sockets in the room - luckily I had my own converter. The access card for our room door kept resetting every single day for the 1st 6 days. Every evening we come back, go up to our room and the card does not work - so we have to go back down again to get the card programmed. One on evening, I had to go up and down the lift 4 times - yes 4 times - because the lady on reception seemed to hear the number 3 when I say 2 - I don't know how to confuse room xx2 for xx3 - English is my 1st language and I speak at conferences, and with English speaking colleagues and clients around the word every working day. Even though, the first two times I went down the card actually had a sticker with the room number on it - but she still managed to program the wrong room number twice. On the 3 visit, she gave me a new card - but still programmed the wrong room number. On the 4th visit she finally said 'ah you mean xx2 not xx3' - and then she laughed and shared a private joke with her colleague. I got the feeling she was bored of the job and liked to play games with the hotel guests to cheer herself up. Eventually after 6 days of this, I complained to a male member of staff on the desk and he programmed the card once and it worked fine for the remaining days. The small fridge freezer remained on 24x7 - even on the lowest setting - so you heard the constant buzzing sound all day and night. It even froze and ruined some of our fruit which was in the fridge section and not in the freezer section. The batteries in the safety deposit box had corroded and you could not operate or program it. They gave us some keys for the safe, but they did not work properly - so we were scared to lock anything in the safe - in case you could not unlock it again - funny hah! The shampoo and shower gel bottles were called something like Eco wash - but they were almost always only half full - so you had to use a single bottle of each every time you showered - so we probably used at least 45-50 bottles between us during our stay - what a waste of plastic.