JW Marriott Mumbai Juhu

I had an extremely disappointing stay at this hotel. First, despite booking a twin room, I was given a double bed. This was a major issue as I was traveling with my father, who is unwell, and due to the improper sleeping arrangements, I also fell sick. The hotel was informed about the mistake but failed to resolve it. To make matters worse, I got stuck in my room because the door handle wasn’t working from the inside. When an employee came to assist, he also got trapped with me for 15-20 minutes before we were finally able to get out. This was a serious safety issue, and I expected better maintenance from a reputable hotel. On top of all this, I was in the city for business, and this was my last day to finalize important work before my flight. Unfortunately, due to the hotel’s failures, my entire day was wasted, and I was unable to complete my business commitments. This stay was stressful, inconvenient, and completely unacceptable. I would not recommend this hotel to anyone looking for a smooth and hassle-free experience.

Hotel is good I book rong date hotel not help anyting but trip.com give me 100 coin thank u trop .com

The location of the property is very close to Juhu beach and airport …. Also the staff was very friendly and cooperative they upgraded my room from city view to beach view also the food was very delicious… Saloni at reception helped me in my check in process and make my stay very comfortable