Ramada Limited Mount Sterling

Amazing customer service. The workers were very friendly, and they accommodated to all of our needs.

Decent location and decent service

Rented with the intention of the pool for the kids. Upon arrival the pool was not working even though I confirmed when booking. Room was ran down and didn’t feel clean. Beds were uncomfortable. Manager was not friendly.

Staff was amazing and nice. Other guests however were not amazing or nice. The walls are super thin and noise was ridiculously loud and kept the kids up which in return caused a cranky two yr old. Personally will not stay again at this location if it can be avoided but for the price for those passing through it’s not terrible.

Looks greatly on the outside but the the cleaness of the rooms.... not soo much. Smoke detector dangling from the roof. Very strong ****

Staff was very friendly and responsive, but the facilities were old, outdated, and dirty. pool was out of order which could have saved the trip but then a room without a remote was what where we found ourselves. no fault to the staff as they were very accomodating but this hotel kept me saying one word ... dump

The tv was unplugged and didn’t work after it was plugged in. The tv remote was likewise broken. The clock was unplugged and broken. There was a strange banging noise coming from the wall or ceiling during the night that evidently stopped. Sounded like a broken refigerator next door or in the room above. The night clerk was friendly enough. The day clerk not so much. She was very unprofessional and rude. She made no attempt to apologize for our inconvenience. Will never stay here again.

Would have liked to have been informed that the pool and hot tub were not working. Our room was set up for 1 person when I called done for more towels they only sent 1. Also king room was retro fitted from a double room no plug near bed no night stand on one side and TV so low you could really see it from bed useless you sat up