Residence Inn by Marriott Charleston Mt. Pleasant

Hotel was mostly nice, our room seemed to have the smell of the local seafood restaurant for some reason. It seems to have permeated every possible square inch of the unit. Other than the odd smell, it was a nice stay.

Stayed 5 nights. Breakfast always good, parking always ample, bed always comfortable. Ice maker in room fridge pumped out ice. Location was convenient for trips in and around Charleston, and the price was ok. Definitely someplace I would stay at again.

Very nice suite with full kitchen and dining necessities. Comfortable, quiet and clean. Will definitely recommend this property.

The bed was comfortable, the water pressure in the shower was great. The housekeeping staff were very responsive and respectful. We would definitely stay here again!

Our stay was superb! Breakfast was great. I especially enjoyed the chocolate milk. Staff was courteous when things ran out and would kindly retrieve what was needed. Upon arrival, the room felt spacious, clean, and comfortable. What stood out to me was how nicely our room was refreshed while we were out and about. We walked to a Trader Joe’s a few times which came in handy. Very pleasant stay in Mount Pleasant :)

Excellent hotel. Comfortable, renovated rooms. Magnificent breakfast. Impeccable cleanliness, but the staff was not very friendly.

To start off, we were supposed to have a room separated from the living room by the wall and the door. We paid for this room to have this amenity, and the staff was unwilling to correct the issue. We walked into the bathroom and there was urine on the seat. The shower door was installed incorrectly and would not stay closed during showering. The breakfast was absolutely disgusting. The trays were almost empty, there was literal water in the eggs, you had to hold your plate above the heads of people sitting down just to get out of the kitchen area. Several times staff left the front desk unattended. At 8 o’clock in the morning both coffee machines were completely empty. The pullout couch had stains on the mattress. The residence Inn is supposed to be one of the nicer hotels and we were very disappointed. We could’ve paid a lot less and stayed at a nice place.

The Smell of Despair This property has so much potential. The outside is attractive, the location is amazing, and the kitchens/bathrooms have clearly had a slight makeover. However, our room smelled like a mixture of rotting shrimp and cat urine. The smell was so upsetting and bothersome that it would hit you like a ton of bricks when you enter the room. We tried to cover it up with air fresheners, we aired out the room by leaving the windows open, we checked everywhere for rotting food or missed cleaning needs... and yet, nothing helped. We alerted the front desk staff, who informed us someone would come to our room right away. They never showed up. We alerted them again the following morning and were assured that someone would come "investigate" the smell. Again; no one ever came to the room. We suffered in silence and had to deep clean everything that came into that room, because it all was infested with the smell. We were very disappointed in our stay and would never stay here again because of the smell. I had to throw away all of my CPAP equipment because it was also infected with the smell of despair. I wouldn't risk it if I were considering staying here.

Clean room. Friendly staff. Great breakfast