Hotel Mirò

Dreadful hotel. It has been allowed to degenerate until it is worse than a youth hostel. Imagine your great grandma's house without any updates, repairs or love and you have this place. The beds were old, the springs dug into our backs, the air conditioning in our room didn't work, the pool was empty and green, the shower was so small it was hard to get into, the towels were sheets not towelling, our window was broken and covered by cardboard. there were no light bulbs in our bedside lamps, the furnishings were straight from the 40s and torn and the manager just didn't care. There were coffee and tea making facilities but he wanted ten euros for a small jug of milk! Book somewhere else.

Service in the hotel was terrible, there is no hot water, breakfast was so poor , there is nothing to eat. Elevator in the hotel is not working good. …………………………………………………………………………………………………………………………………………………………………………….NOT RECOMMEND .

I have been there along with my partner for our anniversary and everithing was as expected and described. Delicious food, lovely staff, clean and confortble bedroom. I really advice this hotel , simply great!

Where to start !!!! This was a Caledonian coach trip called “A taste of Italy” Arrived and bathroom wasn’t clean. There was a plug socket hanging off the wall leaving the exposed wires. Admittedly they swapped our room the following day. The fridge in the room didn’t chill anything it COOKED it. There was no temperature control for it. The bed was 2 singles pushed together with the thinnest mattress I have ever had the pleasure of sleeping on or not. On the plus side the air conditioning was pretty good and there was no extra charge. There are 2 goldfish in the foyer in a big vase. It needed cleaning as the fish didn’t look comfortable. The pool area was clean and tidy and we managed to have a few hours chilled out. There is an outside bar that doesn’t really offer much . For a beer moreti it was 4 euros but you can go to the local supermarket and buy bigger bottles of the same for 1 euro 36 cents. They had a variation of spirits and cold soft drinks. For what we paid for the 4 night I suppose it wasn’t the end of the world. We had 3 continental breakfasts that were made up of boiled eggs, stale bread, gristley ham, cheese and some pastries. There was no toaster. Only one of the coffee machines were turned on so everyone was queuing. Dinner was very nice first evening was pasta followed by pork in lemon sauce the second night was lasagna followed by chicken with roast potatoes. The third evening was pasta followed by beef stew with a watermelon slice for dessert. The manager was a lovely lady who went out of her way to help with every issue we had and couldn’t do any more. Then there were 2 other ladies that were management that were absolutely shocking. They were rude and even at one point shouted at us for using the coffee machine at tea time telling us coffee was only for breakfast. The Bar man spent more time drinking and smoking and wasn’t too helpful with his understocked bar. The waiting staff in the restaurant were again very helpful. All in all I wouldn’t advise stopping here but please make your own mind up. I wouldn’t do it through Caledonian ever again but I would love the drivers to drive me and my family in the uk as they were very helpful informative and funny.

A complete nightmare! We accidentally had to change our hotel at the last minute and it was the worst place we could have ended up! The rooms were very dirty. The food was at a very low level. The bread was old and soggy. Our room had dirty pillowcases and one dirty towel stained with lipstick. The floor was dirty and we had to clean it ourselves because "the cleaning staff was not at work". The walls around the beds were stained with questionable stains. I have no words for what we experienced.

Stayed here for 4 nights whilst visiting Rome, Florence and Pisa with Caledonian Travel. Overall the experience was great. The hotel has a pool free to all guests, which was lovely to relax in on our last day. Evening meals were good, and we were asked if we wanted extra portions after too. Breakfast was a slight let down as there were limited options - the juice machine seemed to be broken and the only pastry was a crossaint which was very sweet. Despite this the rooms were great and were clean upon arrival. There aren’t any coffee making facilities in the rooms which I overheard other guests complaining about, but that doesn’t bother me as I don’t drink coffee or tea. Also, when room service came to clean up during the day, only half rolls of toilet paper were left instead of a full, unused one - not sure if this is some sort of initiative to not waste paper (which would be good) or if there was a shortage. Finally I also wanted to mention the staff - on the first night my partner and I were in an awkward situation where the lock on one of the suitcases was stuck so the staff helped us to get it off. When I asked first if they had any tools to help, the staff member didn’t say anything and just gave a confused look, but at the time there were other guests having issues so I don’t really mind. In the end we got the suitcase open. Generally the staff here were very attentive and accommodating to all of our needs.