Seaciels
27 de marzo de 2022
1. The sink was clogged. The staff were loud and boisterous
2. Pamphlets wasn’t updated, we rented a motor bike from the resort, price was supposed to be 350, we were charged 400
3. We booked the island hopping package from the resort agreed time was 8:00am price was 3,700 for 2 pax inclusive of 3 hour tour, photos and snorkeling gear
-on the day of the tour the personnel who received our booking forgot to request a boat for us.
-they were still able to provide a boat but it arrived 10am
-they promised a tour of at least 3 hours, however our trip ended after 2 hours. We were already back at our room disappointed at 12:15 noon
-the tour guide in the boat who took our photos failed to capture decent shots. We didn’t have any picture at all at the turtle viewing point
4. We ordered for our breakfast to be served in the room at 7am however 8am came and passed and no breakfast arrived at all, we decided to head to their restaurant. By the time we arrived there our meal was already on the table just waiting for a staff to take it to our room. So we informed their personnel that we’ll have our breakfast there instead. Disappointing
I guess the heaviest hit for me is that, during the tour we paid so much for such a crappy service, spent so much energy and emotions. Highly encourage other people looking for options to check out other places.
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