Valoraciones de Sheraton Dubrovnik Riviera Hotel

The seaview room is obstruct by the shelter and the bathroom drain is clogged the frontdesk staff could not changed the room immediately, after long denounce change the other room at 1/F non seaview room, and again long denounce change the other room but need change again on next morning, the bad experience on the trip on this sherton hotel and the stafff manner

The room was comfortable, and I enjoyed a nice meal that even came with a free pudding. The staff were great and very friendly.

Sheraton hotel in Dubrovnik is very special and one pcs of paradise

Gorgeous five star hotel, very comfy rooms and beds, great spa and wonderful staff. Really enjoyed the quiet location but it’s still very easy to reach Dubrovnik old town and Cavtat

Staffs are very helpful and caring. We have very early morning flight and need to leave hotel before breakfast starts. The staff offers to prepare breakfast box for us to take to airport. The hotel is relatively new considering the similar age of hotel. It takes only 20 mins Uber to old town which I find it’s completely acceptable. It’s good choice for relax and also not far from airport. We will definitely go back to stay this hotel if we visit here again.

Big hotel and nice breakfast , have private beach.There are some restaurants nearby.

Very lovely hotel beautiful views

Really comfortable hotel located in the quiet side of Dubrovnik. It’s clean and well maintained. The outdoor and indoor swimming pool is very nice and there is a beach right outside the hotel.

杜布羅夫尼克裏維埃拉喜來登維持了一貫的高水準。特別要讚的是10月19日晚值班的前台女生，專業又親切，讓整個入住過程順暢愉快。這是我此行十多家五星酒店中，最令人印象深刻的check-in體驗。 Sheraton Dubrovnik lives up to the brand’s reliable quality. The front desk lady on the night of October 19 was exceptionally professional and welcoming, making check-in effortless. Among over ten five-star hotels I stayed at on this trip, this was by far the best check-in experience.

酒店位置在機場及舊城區中間，較適合自駕遊。 本人因上午抵達機場，但酒店可 EARLY CHECK-IN，免額外費用。 環境清憂，附近不屬於遊客區，所以恬靜。 附近餐廳林立，營業至23：00。

位置在Mlini鎮上，在機場到古城的中間，到兩邊差不多都是十幾歐，酒店價格合適，有泳池和私家海灘，周圍有商場超市，餐館也很多，價格比古城區便宜不少，住的也很舒服，設施完善保養良好，非常推薦。

酒店離老城打車有段距離。離海邊很近。每天打掃衞生衹給一瓶水，這個不像五星級酒店。酒店在機場和老城之間。

杜布羅夫尼克度假，最後三晚不想換酒店，那一定篩選一家最不會犯錯的酒店了，喜來登連鎖就是最佳選擇。 環境： 在杜夫羅夫尼克老城外面的衞星小鎮mlini，環境非常好，海灣內，風浪小，水温高，很適合下水。酒店沿着海灣建造，室外泳池不多，海景房基本都可以看泳池景觀。 衞生： 萬豪酒店的管理還是值得信賴的，酒店裡裡外外都很乾凈，公共區域也經常有服務員隨時隨地服務，專屬海灘浴場也有服務員打理。 設施： 五星級酒店標準不會差，在杜夫羅夫尼克這樣的歐洲旅遊度假勝地，設施必須齊全，放假確實也是匹配這樣的設施。房間40平左右，衞生間很大，雙台盆，雙淋雨設備。有市內泳池和桑拿設備，但是sunua需要付費。 服務： 前台服務還是可以的，還提供了taxiboat等很重要的出行訊息，餐廳服務員始終面帶微笑，感覺很親切。酒店提供免費地下車庫停車，進匝道取卡，出匝道press的help的button即可，很方便也很安全。 總的來説，杜夫羅夫尼克這個地方適合住城外，然後乘坐公共交通進出，即可享受度假的清閑安靜，又可遊覽名勝古蹟，同樣的價格還可以住到更好的酒店。

攜程第一次差評，本來度假心情不錯，住了三天。當天離開到目的地機場後發現忘了外套在酒店，通過攜程客服聯繫酒店確認，明確告知前台房號及衣服特徵，回覆説有一件遺失外套但不確定是否是我的，讓第二天再電聯確認。第二天上午攜程客服繼續電聯兩次，均回覆沒有失物外套，讓下午電聯。下午電聯告知確實有外套，因為昨日前台沒有交接清楚所以不知道（極為無語，沒有交接清楚難道沒有失物招領部門？），然後溝通快遞問題，先是説讓我們快遞到付，我們應允，而後又説得先付款，然後我們要求發送付款方式，説是必須郵件發送給住客，到目前為止三天過去還是沒有收到郵件。不知道是這家萬豪旗下的喜來登管理問題，還是整個當地人效率就是這麼低？國內一個電話1分鐘能搞定的事，單是我和攜程客服前後就電話了不下五次。強烈建議這樣的酒店摘牌，後續找機會也應讓萬豪集團知曉旗下酒店的管理效能。