WoodSpring Suites Missoula

The extended stay room was exactly as promised. No frills. The room was clean and quiet. The bed was comfortable and warm.

I made a non-refundable booking for this hotel through *******. At the time, I searched using the "pet friendly" filter. At the time of the booking and payment, I was required to pay an additional $10 for the pet fee. No problem. Once I got to the hotel and after I checked in, they informed me that they required a "non-refundable" deposit of $50 for the pet. When I mentioned that the booking was already paid for and there was no mention of the "non-refundable" $50 deposit/fee on *******. I was then told that I should have known better than to book through ******* and I should have called the hotel directly or should have booked through the hotel's web page. They took 0 accountability for the information they provided through ******* being incorrect. I also did not authorize them to charge the $50 fee yet they did it anyway. Now I will have to pursue a refund through my credit card company.

No coffee in room…no breakfast foods available. The place was like an upscale hostel!

This hotel is a great place to stay, especially if you plan an extended stay. Clean, everything you need for a long term stay is built in. Highly recommended.

There were only 2 pillows and when I called down for extra, they said that they were all out. There were strands of hair in the bathroom when we first arrived. I liked that the hotel is all secure by key.. and inside of the room was nice and updated.

Good choice for no frills motel designed for extended stays with stovetop and full sized microwave and refrigerator. Room and building very clean and fairly new. Excellent value for price.