Lot 2368, Block 9, Miri Concession Land District, Jalan Merbau, Miri, Sarawak, 98000, MalaysiaVer datos del hotel
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Valoraciones de usuarios
4.6/5
Fabuloso
284 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.7
Instalaciones4.5
Servicio4.6
Limpieza4.7
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Todos los comentarios(284)
Valoraciones positivas(280)
Valoraciones con fotos/vídeo(101)
Personal atento(49)
Desayuno estupendo(15)
En el centro(14)
Estupendo para viajes de negocios(13)
Diseño fantástico(13)
Vistas estupendas(8)
Cama cómoda(8)
Habitación pequeña(5)
Valoraciones negativas(4)
Usuario invitado
Habitación Deluxe con 1 cama doble
Fecha de estancia: mar 2025
Viaje con amigos
1 valoración
5.0/5
Excepcional
Fecha de publicación: 16 abr 2025
The environment was great, comfortable bed and cleanliness of the overall hotel is top rated. Like the filter drinking water tap so much, easy for travelers. Outside noise filtering is great but room to room sound filtering can improve a little.
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Respuesta del alojamiento: Dear Guest,Thank you for your thoughtful feedback. We’re delighted to hear that you enjoyed the comfortable environment, clean facilities, and the convenience of our filtered drinking water tap. As part of our commitment to sustainability, we strive to provide eco-friendly solutions for our guests, and it’s great to know that this initiative made a positive impact on your stay.We also appreciate your suggestion regarding room-to-room sound filtering. Your feedback is invaluable, and we will explore options to improve this aspect for a more restful experience.Thank you again and we look forward to welcome you back soon.Sincerely,Shan RavendranGeneral Manager
Keith
Habitación Deluxe con 1 cama doble
Fecha de estancia: feb 2025
Personas en viajes de negocios
81 valoración
4.5/5
Fabuloso
Fecha de publicación: 14 mar 2025
Close to food place.. easy assessable to food and malls… walking distance.. hotel staff are helpful..
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Respuesta del alojamiento: Dear Keith,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Shan RavendranGeneral Manager
Raj Nad
Habitación Deluxe con 2 camas individuales
Fecha de estancia: nov 2024
Familias
6 valoración
5.0/5
Excepcional
Fecha de publicación: 30 dic 2024
This is the best hotel I have ever stayed in Miri. The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were very comfortable and clean.
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Respuesta del alojamiento: Good morning Raj NadThank you for your wonderful review and kind words about our hotel! We’re thrilled to hear that you found your stay with us to be the best in Miri. It means the world to us that our team made you feel welcome and supported during your visit.Providing a clean and comfortable environment for our guests is our top priority, and we’re delighted that we could exceed your expectations in these areas. Your feedback inspires us to continue delivering exceptional experiences.We hope to have the pleasure of welcoming you back in the future.Sincerely,Shan RavendranGeneral Manager
Muhammad Haziq
Habitación Deluxe con 2 camas individuales
Fecha de estancia: feb 2025
Viaje con amigos
4 valoración
5.0/5
Excepcional
Fecha de publicación: 13 abr 2025
-nice place
-food delicious
-staff good service
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Respuesta del alojamiento: Dear Muhammad Haziq,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Shan RavendranGeneral Manager
Maiyo
Habitación Deluxe con 1 cama doble
Fecha de estancia: oct 2024
Personas en viajes de negocios
127 valoración
5.0/5
Excepcional
Fecha de publicación: 23 nov 2024
One of the best hotel in Miri. Very aesthetic and great service and got ice cream as complimentary for our stay.
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6/16
Respuesta del alojamiento: Dear Maiyo,Thank you for taking the time to sharing your experience with us. We’re thrilled to be considered one of the best hotels in Miri, and it’s fantastic to know you enjoyed our aesthetic ambiance and great service.It’s delightful to hear that the complimentary homemade Gelato added a sweet touch to your stay. We aim to create memorable experiences for our guests, and your kind words motivate us to keep delivering our best.We can’t wait to welcome you back for another enjoyable stay!Sincerely,Shan RavendranGeneral Manager
Nana Sambry
Habitación Deluxe con 1 cama doble
Fecha de estancia: nov 2024
Parejas
6 valoración
5.0/5
Excepcional
Fecha de publicación: 20 dic 2024
Very nice hotel. Easy access to food during night time. Nice parking system. Really love the bathroom design. Very lovely! 🥰
Was given complimentary gelato for our stay here.
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Respuesta del alojamiento: Dear Nana Sambry,Thank you so much for your kind words! We're delighted to hear that you enjoyed the easy access to food, the parking system, and especially the bathroom design. It's wonderful to know you had a lovely experience with the complimentary homemade gelato as well! We truly appreciate your feedback and hope to welcome you back for another enjoyable stay. Sincerely,Shan RavendranGeneral Manager
Izzul Fitrie Khz
Habitación Deluxe con 1 cama doble
Fecha de estancia: mar 2025
Personas en viajes de negocios
12 valoración
5.0/5
Excepcional
Fecha de publicación: 12 abr 2025
Very nice to stay in Miri
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Respuesta del alojamiento: Dear Izzul Fitrie KHZ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Shan RavendranGeneral Manager
Usuario invitado
Habitación Deluxe con 1 cama doble
Fecha de estancia: oct 2024
Parejas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 26 nov 2024
This place is awesome. Everything is marvellous. They deserved more than 5 stars. Will repeat same hotel when we come to Miri again😊❤️🙆🏼♀️
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Respuesta del alojamiento: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Miri City Centre. We are thrilled to hear that your overall stay was excellent. It’s always a pleasure to know when our guests leave with positive experiences. Your kind words motivate our team to continue delivering top-notch hospitality. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shan Ravendran General Manager
Siew Pao
Habitación Privilegio, 1 cama doble
Fecha de estancia: oct 2024
Personas en viajes de negocios
13 valoración
5.0/5
Excepcional
Fecha de publicación: 1 dic 2024
Hotel is clean and staff is friendly and helpful. The hotel around a lot of food n restaurant .
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Respuesta del alojamiento: Dear Valued Guest,Thank you for sharing your positive experience with us. We're delighted to hear that you found our hotel clean, our staff friendly and helpful, and appreciated the convenient location near many restaurants.We appreciate your kind feedback and hope to welcome you back soon.Best regards,
Lam Yen Wong
Habitación Deluxe con 1 cama doble
Fecha de estancia: oct 2024
Personas en viajes de negocios
6 valoración
5.0/5
Excepcional
Fecha de publicación: 14 nov 2024
The room are very clean and the hotel services are excellent. I will come back to this hotel for my next trip to Miri.
Besides, the parking are very convenience too with the auto parking facility.
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Respuesta del alojamiento: Dear Lam Yen Wong,Thank you for sharing your experience with us. We’re thrilled to hear you enjoyed our clean rooms, excellent service, and convenient parking with the auto parking facility. Providing a seamless and enjoyable experience for our guests is always our top priority. Thank you again and qe look forward to welcoming you back to Mercure Miri for your next trip. Sincerely,Shan RavendranGeneral Manager
Usuario anónimo
Habitación Deluxe con 1 cama doble
Fecha de estancia: sep 2024
Personas en viajes de negocios
39 valoración
4.7/5
Fantástico
Fecha de publicación: 26 oct 2024
Good and comfort stay. Thanks for the take away breakfast, slightly improved from the past experience.. good job to the service staff
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Respuesta del alojamiento: Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you had a comfortable and enjoyable stay with us. It’s wonderful to know that you appreciated the takeaway breakfast and noticed improvements from your previous experience – your kind words motivate us to keep enhancing our services. It’s always a pleasure to know when our guests leave with positive experiences. our kind words motivate our team to continue delivering top-notch hospitality. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shan Ravendran General Manager
Location is good but the parking was terrible using a car lift. What more there are no ground parking around the perimeter of the property as it is built on a tight piece of land We were charged RM10 for each car entry to the car lift parking which is ridiculous after subjecting guests to this limited parking facility. As it was raining most of the time during our stay, I got wet when I had to extract a parking ticket from the machine. They could have built an overhead canopy for this. It was misleading as a Mercure managed hotel. We expected better from the Mercure brand. The rooms were tastefully furnished but again small, there were no chairs or seats, If you had to do some writing there were no desk space. Moving around the room was tight, and me and my partner had to avoid each other in the confine of the available tight cracks between the beds and the TV wall. As it was Miri marathon week, prices were jacked up by close to 50% of normal rates. We paid & regretted. Please use our experience for your benefit.
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Respuesta del alojamiento: Dear Toong Huang,Thank you for taking the time to share your constructive feedback with us. We are sorry to hear that your stay experience did not meet your expectations during your recent stay especially on the parking experience and and the room size. Your feedback is important to us, and we will consider your suggestions for improvement.Thank you for sharing your thoughts, and we hope to have the opportunity to serve you better in the future.Sincerely,Shan Ravendran General Manager
Jess Oh Pa
Habitación Deluxe con 1 cama doble
Fecha de estancia: sep 2024
Parejas
32 valoración
5.0/5
Excepcional
Fecha de publicación: 17 oct 2024
We really love everything, starting from the hotel design and it is very clean. The carpark is really something new, that your car will be lifted into the building, should be one of its kind in Miri. Overall, it is a good experience..
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6/8
Respuesta del alojamiento: Dear Jess Oh Pa,We very much appreciate your comments regarding your stay at the Mercure Miri City Centre. We are thrilled to hear that your overall stay was excellent. It’s always a pleasure to know when our guests leave with positive experiences. Your kind words motivate our team to continue delivering top-notch hospitality. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shan Ravendran General Manager
CatherineYong
Habitación Deluxe con 1 cama doble
Fecha de estancia: oct 2024
Personas en viajes de negocios
4 valoración
5.0/5
Excepcional
Fecha de publicación: 1 dic 2024
nice hotel, will book again for next business trip visit, good
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Respuesta del alojamiento: Dear Valued Guest,Thank you for your positive feedback about our hotel. We're delighted that you had a good experience and are planning to book with us again for your future business trips.We look forward to serving you on your next visit.Best regards,
Usuario invitado
Habitación Privilegio, 1 cama doble
Fecha de estancia: feb 2025
Parejas
33 valoración
4.2/5
Muy bueno
Fecha de publicación: 12 abr 2025
Chic hotel in the middle of the town. Bfast was mediocre as only ala carte bfast was served during my stay.