Anissa
11 de marzo de 2024
The pool was heavily chlorinated. We were traveling with several groups of people for a tournament. The kids eyes were burning and they were coughing. Waited at front desk to tell staff. Said they didn’t have anyone there to check water. Asked if someone could be called, said maybe. Asked for towels since no towels were in pool. Staff brought in only 2 towels. There were at least 20 people in pool area. Said there were no clean towels. He then only took about 10 towels to wash that were in dirty bin. No one came to check pool, staff was not concerned. Never even walked in pool area to see. Conditioner was out in our room as well as others room we were traveling with, disappointed. At breakfast if you wanted oatmeal you had to have staff heat up in microwave in back. Others tv was not working in room. Staff stayed in back behind door at front desk. It’s almost like they were checking cameras to see when people came to desk. We would likely not stay here again due to staff and the non concern of the heavy chlorine pool area. Staff didn’t seem like they were excited about their job. They were not visible at front desk at all. They were not positive.
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