Hoteles cerca del Wellnessboot Mill, Mill

Con mucho gusto esperando un día y una noche Hotel Wellness en Mill ... 10 euros más pagado porque es un hotel de 4 estrellas ...,probablemente para el Wellness por el que debes pagar 17.50 por persona ...+ también 5 euros de aparcamiento. Nos sentíamos engañados, incluso por el anuncio del Wellnesshotel con una gran foto de un barco de bienestar que ni siquiera pertenece a él! Nunca me sentí tan engañado. No fue posible cancelar o intercambiar por otro hotel Fletcher. Nunca más para nosotros un hotel Fletcher. Después de varias decepciones de Fletcher, ya estamos completamente terminados. La señora que llamé tampoco hizo ningún esfuerzo para encontrar una solución.bah.

Arrived very late to the hotel, Had a new staff so was not sure off a lot of things. It’s not near the city centre at all. Taxi required to the station.About €20 .Great for walks as it’s secluded and very green. Make sure you have had dinner if you are out and about in town as there might not be any at hotel. We were told as there were hardly anyone who wanted dinner on our last night, the kitchen / chef wasn’t making any dinner. Kids were hungry. Asked if anything at all could be made Pizza was suggested by one of the staff. She then told me it was frozen and would be warmed up😳😳. Hotel needs updating as it’s so dated. On the plus side, rooms were large and spacious.

(in english since its understood by a larger audience). For a 4* hotel beds with deep holes in them are simply not acceptable (see photos) . Especially not when the hotel is advertising with their excellent bed quality and even offers to buy the beds with a brochure placed in the bedroom. What a laugh we had... We discovered late at night once in the bed about the bedstate (we came back from going out) so we didnt want to go to the desk again and change rooms. Wish we did in the end because we both slept very bad and woke up tired with backpains (which I dont have anymore since a long time now). By checking out I was asked about my experience so I gave my opinion. (which I would have done anyway). I was asked why I didnt tell about it straight away so I explained we went out etc and said that these beds are just unacceptable and therefor I ask at least part of our money back. Just be realistic: in a hotel the bed is one of the most important aspects of a stay. She couldnt refund anything she said. I asked for her manager for which she replied that she was the manager. I still had to wait and saw her talking to another employee which I think is real manager (lying) . After she offered an upgrade for my next stay which will ofcourse not take place. Since no refund would take place I told her I will write a review instead. Not for not getting a refund, but for the fact that this unacceptable fact was not compensated by my satisfaction. To be honest I dont see any other way they could have compensated other than making a refund anyway. Good luck with your policies and bad beds. I hope people serve themselves better than choosing your fletcher hotel.

Great hotel central location. We had a room at side of hotel so wasn't that noisy. Staff go out of their way to help you. We only had breakfast in hotel but there was lovely plenty of choice. Rooms very clean. Would stay again. Walk across the road to bars restaurants and shops.