SEUNGTAN
2 de mayo de 2022
This was my second time booking this hotel because the first impression was very good.
I early arrived for my business meeting at around noon so I left my luggage and booked with the extra cost for twin bed since I am with my co-worker.
I came back at 9pm for check in and it took about half an hour for checking in because there was only one person at the front desk who was speaking foreign language with the customers.
I finally got the room key and the room was with double bed, I asked for change the room and the bell boy brought me another card and it was smaller size room and I was so upset. the front desk man called me and he said apologize this situation and no more room is available and want to offer champagne. I felt pretty absurd. The bell boy had to go down again and get another key and I got the upgraded room. the water didn't go and stuck at the shower. I don't think I would ever come back this hotel every again. I literally stayed there from the late check-in at 10:30 to 4:00 for getting my airport...
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