Courtyard Dallas Midlothian at Midlothian Conference Center

Good. Minor oversights. Door at check in was propped open. AC was set at a high temp and the room was very warm. Bathroom supplies were not refilled.

Bathroom needs improvement, otherwise perfect. Everything was excellent but the bathroom was not eco friendly. No electrical outlets, door was too big for the size of the room causing it very difficult to move around it from the commode. (I stubbed my toes several times because of it. Don’t care for the walk-in shower without a vent fan causing the mirrors to fog up. Shower floor was slick. A shower grip mat could fix that.

Very well kept. The staff was friendly at checking and when we were going and coming. Clean overall!

AWFUL Even though paying over a thousand dollars, I felt like I got the “Motel 6” experience! ALL the ice machines were broken down the entire week. I always had to go down to front desk for ice the entire time! Housekeeping every other day and they did not vacuum at all. Air conditioning so high I was freezing. No way to control it other than turning it off which then resulted in suffocating heat. With the exception of the delightful “Andrea” (weekend front desk) staff was aloof, hard to find and unprofessional. Food was awful. Will never stay here again! Especially at those prices.

The property did not live up to my expectations of a Courtyard Marriott. It was more in par with a Super 8. The lobby was fine but the room showed poor caulking skills in the bathroom are. There were no storage in the bathroom so we just hung hotel hair dryer on the doorknob. The bathroom also had no exhaust fan. Carpet needed to be vacuumed. Worst of all, I had to keep trying refrigerator on. Every two hours the button needed to be push on. No bringing home leftovers to store and my ice bags could not be refrozen. That’s definitely low class. The staff, on the other hand was very friendly and courteous. They did their best to accommodate guests. I was also disappointed that there was no breakfast. Each morning had to go out for coffee. Such an inconvenience. Yes there were coffee makers in the room but who wants to use those? You never know if they’ve been cleaned, how fresh the coffee packets are etc. Would I stay there again or recommend this hotel? No! When playing over two hundred a night, I expect better.

Great place and staff Almost perfect. The staff was amazing, friendly, and professional.