Triumph White Sands

Valoraciones de Triumph White Sands

Triumph White Sands

El Corniche Street, 12345 Marsa Matruh, Matrú, EgiptoVer datos del hotel
Triumph White Sands
Triumph White SandsTriumph White SandsTriumph White Sands
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Valoraciones de usuarios

7.9/10
Bueno
58 valoración
Valoraciones verificadas
Ubicación8.3
Instalaciones7.6
Servicio7.0
Limpieza8.5
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Todos los comentarios(58)
Valoraciones positivas(51)
Valoraciones con fotos/vídeo(24)
Limpio y ordenado(9)
Fantásticas vistas al mar(8)
¡Estancia excelente!(7)
Anfitrión amable(7)
Ubicación fantástica(5)
Buena ubicación(5)
Valoraciones negativas(7)
Usuario invitado
Habitación deluxe (cama doble grande), con vistas parciales al mar
Fecha de estancia: abr 2025
Viaje en solitario
9 valoración
9.5/10
Fantástico
Fecha de publicación: 14 may 2025
Excelente relación calidad precio. En primerísima línea de playa y muy amables. Solo pondría un pero al restaurante, mejorable en calidad gastronomica y ambiente del local. Por y lo demás muy recomendable
Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Hesham Seleem
Potato Salad
Habitación deluxe (cama doble extragrande), con vistas a la ciudad
Fecha de estancia: nov 2025
Parejas
30 valoración
7.0/10
Fecha de publicación: 6 dic 2025
When we checked in, the front desk staff informed us that our reservation could not be found in their system. We spent more than ten minutes communicating before another colleague stepped in and helped resolve the issue. After leaving our luggage, we later realized that the front desk had forgotten to return our passports. Fortunately, we were able to retrieve them, otherwise it would have caused serious trouble. I hope the hotel can assign more experienced staff to handle the check-in process in order to improve the overall service.
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Respuesta del alojamiento: Dear our valued Guest,Thank you for your comments about your recent visit at Triumph Whitesands Hotel . We sincerely apologize for the inconvenience you had during the stay and the perception you received from our service, we are taking corrective actions to avoid situations like such. We hope to have the opportunity to serve you again in near future.Sincerely,Hotel ManagerHesham Seleem
Usuario invitado
Habitación deluxe (cama doble grande), con vistas parciales al mar
Fecha de estancia: sep 2025
Viaje en solitario
5 valoración
9.5/10
Fantástico
Fecha de publicación: 2 oct 2025
the sea view is great,and the room is clean
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Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
Chia-Lin Wang
Habitación deluxe (cama doble extragrande), con vistas a la ciudad
Fecha de estancia: ene 2026
Parejas
1 valoración
7.0/10
Fecha de publicación: 21 feb 2026
Hotel staff is quite slow and need more patience. Otherwise overall the hotel is nice
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Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
Rukaia Gashgari
Habitación deluxe (cama doble extragrande), con vistas a la ciudad
Fecha de estancia: nov 2024
Parejas
2 valoración
9.0/10
Fabuloso
Fecha de publicación: 4 dic 2024
Very good hotel and services
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Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Hesham Seleem
Usuario invitado
Habitación deluxe (2 camas), con vistas parciales al mar
Fecha de estancia: may 2026
Viaje con amigos
1 valoración
6.5/10
Fecha de publicación: 20 jun 2026
這次訂的是雙床房,包含早餐和晚餐。整體來説酒店景觀還可以,尤其是中午12點到下午4點左右看海,海景確實很美,適合拍照和放鬆。 但有幾個體驗點比較影響入住感受。首先早餐讓我比較失望,竟然沒有正常的咖啡和牛奶,咖啡衹提供速溶咖啡。如果想喝咖啡機現沖的咖啡,還需要另外付費。作為一家度假酒店來説,這一點我覺得不太能接受。 其次房間隔音比較差,尤其是房門隔音。人在房間裏經常能聽到走廊傳來的聲音,甚至對面房間小孩尖叫的聲音也很明顯。因為是度假酒店,客人的作息和進出時間比較不固定,所以對休息會有一定影響。 另外,今天早上五點多突然聽到外面傳來類似施工一樣“框框砸”的聲音,不清楚具體原因,但對於噪音敏感的人來説,住在這裏確實會比較難受。 沙灘方面,早上去游泳的時候會看到一些垃圾漂過來,岸邊也有點臟,下午情況會好一些。總體來説,如果更看重海景和度假氛圍,可以考慮;但如果對早餐品質、安靜程度和睡眠環境要求比較高,建議謹慎選擇。
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Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Shehab Badawy
Usuario invitado
Habitación deluxe (2 camas), con vistas parciales al mar
Fecha de estancia: mar 2026
Viaje con amigos
1 valoración
9.0/10
Fabuloso
Fecha de publicación: 20 abr 2026
Отель находится в приятном месте, недалеко от центра города, на тихой улочке. Название оправдывает- белый песок, красивая бухта, прекрасный вид, отличный сытный завтрак. Особо отмечу лучший из всех пробованных в Египте фалафель. Очень понравился беговой тренажёр. К сожалению, были не в сезон, спа-процедуры были недоступны, но персонал отеля стеснялся об этом сказать прямо. И воды в номере было маловато. Ужин в отеле понравился, морепродукты на гриле были очень вкусные и соус к ним восхитительный. Если поеду в Марса-Матрух, буду останавливаться в Triumph White sands.
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Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
Wuchuanfangdexiaodingxuechang
Habitación deluxe (cama doble grande), con vistas parciales al mar
Fecha de estancia: sep 2025
Parejas
3 valoración
8.5/10
Muy bueno
Fecha de publicación: 12 nov 2025
1 酒店WiFi比較差,網速慢,進了洗手間就沒信號了 2 酒店停車還需要額外收費150埃磅,這個體驗感比較不好 3 酒店早餐不錯,但不是自助的,建議換成自助的會好點,吃多少打多少 4 可以看日出🌄,這個體驗感不錯 5 酒店衹免費贈送2瓶礦泉水,好歹是4星酒店,完全可以多給點,再要水要收費,這個體驗不好
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6/7
Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
Usuario invitado
Suite tipo boutique (cama doble grande), con vistas parciales al mar
Fecha de estancia: jun 2026
Familias
8 valoración
10/10
Excepcional
Fecha de publicación: 19 jul 2026
الفندق يقع في منطقة ممتازة والخدمة جيدة جدا والطعام ممتاز والجميع متعاونين.
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Usuario invitado
Habitación deluxe (2 camas), con vistas parciales al mar
Fecha de estancia: sep 2025
Parejas
40 valoración
8.5/10
Muy bueno
Fecha de publicación: 7 oct 2025
實際住下來情況尚可,員工接待還是比較熱情,有人説水質不好,那是因為海水凈化後就是這個樣子,沒有特別不好。客房服務是沒有的,打電話三次讓送水用了3小時才送來。早餐不錯,品種挺多。酒店海灘邊可以直接下海,挺方便。
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Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
Candy_chu87
Habitación deluxe (cama doble extragrande), con vistas a la ciudad
Fecha de estancia: ene 2026
Familias
12 valoración
8.5/10
Muy bueno
Fecha de publicación: 3 mar 2026
酒店位置還行,就是酒店只有4層,有海景沒海景也沒多大區別吧~ 早餐不說好不好吃,也就是員工給的太多太豐富了,多到我們不好意思了。 房內的電插都是圓洞的,都無法插入,需要問酒店取他們的那種轉插,然後沒有hairdryer,又是要問酒店另取,媽呀!麻煩死了,就是不停的去問酒店拿。 退房時遇上一個不懂英文的前台接待,雞和鴨講的,搞不明白為什麼都是接待旅客,接待處會放一個英文完全溝通不了的員工。
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Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
Usuario invitado
Suite tipo boutique (2 camas), con vistas parciales al mar
Fecha de estancia: jun 2025
Familias
19 valoración
9.5/10
Fantástico
Fecha de publicación: 19 jul 2025
住的側海景套房,房間非常大,客廳和房間分別有陽台,可以看到海景。水龍頭的水確實有一點黃,洗漱就用了礦泉水,但酒店的服務人員態度都很好,早餐就是普通的埃及式早餐不太吃得慣。靠近餐廳就是海灘,有很多項目可以玩。
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Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Hesham Seleem
Usuario invitado
Habitación deluxe (cama doble extragrande), con vistas a la ciudad
Fecha de estancia: abr 2026
Viaje con amigos
121 valoración
10/10
Excepcional
Fecha de publicación: 28 may 2026
房間乾淨整潔,舒適,服務優秀,服務員特別熱情,酒店地理位置優越,周圍生活便利。下次還選這家酒店入住。
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Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
Usuario invitado
Habitación deluxe (cama doble extragrande), con vistas a la ciudad
Fecha de estancia: ene 2025
Parejas
100 valoración
1.0/10
Fecha de publicación: 20 feb 2025
不是我黑這個酒店洗澡水全是這種顏色有時候還沒有熱水現在還是冬天這個怎麼住人然後退房也退不了也不知道攜程怎麼和它們溝通的剛剛開始水還是黑色的説不可以退房給我們升級了海景房也是這種水想想算了住兩晚然後把我們舊房間的忘記拿的衣服放回新房間而且沒有經過我們同意隨便進別人房間,然後舊房間忘記拿了個耳機1000多然後是被他們保潔拿回家了這個酒店真的差的離譜最後還是我們想報警他們才去幫我們拿回耳機
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Respuesta del alojamiento: Dear Sir , Thank you for your comments about your recent visit at Triumph Whitesands Hotel . We sincerely apologize for the inconvenience you had during the stay and the perception you received from our service, we are taking corrective actions to avoid situations like such. We hope to have the opportunity to serve you again in near future.Mohamed MossadCluster E-Commerce Manager
Usuario invitado
Habitación deluxe (cama doble grande), con vistas parciales al mar
Fecha de estancia: dic 2024
Viaje en solitario
18 valoración
9.0/10
Fabuloso
Fecha de publicación: 29 abr 2025
在馬特魯住了兩晚 都是在這家酒店 春節算是他們的淡季 感覺入住客人也不多 房間適中 有個側偏的陽台 能看見日出海灘 早餐很豐盛 根本吃不完 當然對中國胃來説 可能不是非常適合 但是也是一個不錯的體驗 表揚一下餐廳的小哥 吃完餐回房間發現手機不見了 轉頭回餐廳的桌子沒有找到 本以為可能找不到了 結果餐廳小哥説我是不是在找東西 他從櫃枱裏把手機拿了給我 真的是很感謝
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6/11
Respuesta del alojamiento: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Hesham Seleem