Aparthotel Playa Parc(Playa Parc Apartments)

We stayed at Playa Parc Apartments in Son Parc from Sat 22nd July to Saturday 5th August. On arrival we were immediately taken aback by the very dated apartment that we ended up in. It looked and felt very old. The cupboard door in the kitchen was falling off. There was old broken sun umbrellas on the balcony. The furniture was all very old. We asked if there were any other apartments to move to and to be fair we were moved to another apartment the next day. This apartment at first glance seemed modern and bright. However once we settled in we quickly realised that, a bit like the entire resort, the apartment was in need of an overhaul. Plus there was a bowl that had been used as an ashtray left full of cigarette butts on our balcony upstairs. Also our main request had been for air conditioning and whilst the apartment had air conditioning downstairs it had none upstairs. Hence the bedrooms were absolutely roasting/suffocating during the night and both my children and ourselves had trouble sleeping. We had to open all the balcony doors upstairs at night to let any bit of air in. This then unfortunately allowed for cockroaches etc to also come in. The bathtub needed replacing and hence no amount of cleaning was going to help it. We constantly had insects in the bathtub and sink. There was a wooden round window in the bathroom which was completely falling apart and rotting. There was patio furniture provided on the balcony and a clothes horse but no sun umbrella. The one positive of the resort was that there are numerous swimming pools including one right outside our apartment which was great. However a few of the sunbeds were broken and there were no sun umbrellas. One or two of the staff were very good but apart from them you would get a lot of “I don’t know” from the others so had to constantly wait for those two particular staff members to be working to get anything done. We requested an extra pillow as each bed literally only had one pillow and it took 3 days to finally get it after asking repeatedly. The resort itself is so badly in need of work and feels so neglected. Walking around you came across broken furniture thrown around, rubbish, closed up buildings and restaurants. The bar in the resort that provides the entertainment is fully closed by 11pm. The entertainment stops at 10pm and by 10.30pm you are handed paper cups to put your drink into and the tables are cleared! There is a severe lack of places to eat in the resort. A few of the restaurants once you’d tried them you would not be bothered going back. Bad service, dreadful food. There seems to be an issue with flies in the resort and one of the restaurants that we tried to eat in we ended up leaving our meal uneaten as we were being so attacked by flies. There were nights when it was nearly impossible to get into some of the restaurants/bars to eat. Not because they were full but because they would only accept a certain amount of people in due to staff shor

Booked this very last minute. Room where spacious for 2 adults and 2 kids . Towels changed twice an bed sheets once . Staff where friendly. Can't comment on food as went self catering . All Inclusive food seem to be in sister hotel Sol parc as was all entertainment. To me it's not geared very well for British tourists as most stuff was all in Spanish. I asked to get moved rooms as I was in a room close to slides that entered into very deep end of pool. Which my 1.5yr old granddaughter didn't understand that she couldn't go down the slides . A gate needs to be put in to stop toddlers running to slides. There was a large wall I was worried she was going to fall over . Changing room next day wasn't q problem. Some area around pool and rooms very sliddly when wet. Areas of ground very hot my little 1.5yr got feet badly burnt . Fake grass or something could prevent this. Pool was mostly empty apart from ourselves. Pools at Sister hotel Sol Parc is definitely better for kids. Beach is like a cove very shallow for quite a bit out. The beach is lovely 😍 Had to use towels to walk on going into room as we all slipped going into room & in room with slippy tile floors . I was covered in bites. Something I have never been on any holiday before. Been alot of different places . Area you definitely need a car as was nothing to do around area. Bus timetables very poor. Neither of us have drove on opposite side of the road so car hire was a no no. You have 2 supermarkets & 3 or 4 restaurants that don't open to around 6pm. My 13yr old grandson was bored in evenings I can clearly say I will never be back to Menorca for a holiday.