Hoteles REF en Matsuyama

This is really a lovely hotel, excellent location with spacious rooms. Would be ideal if they served the 2/F drinks all day rather than just afternoon. The hotel was extremely crowded when we stayed over Golden Week with many families visiting, the onsen was very crowded pretty much the entire evening and the lifts also took quite a long time. Understandable given the holiday but they should likely open the stairs for use at least between floors 1-3. Overall hotel probably best for families but couples or solo travelers will likely get annoyed with all the young children running around.