1 Chome-28-16 Asamaonsen, Matsumoto City, Nagano Prefecture, 390-0303, JapanVer datos del hotel
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1 noche
Valoraciones de usuarios
4.6/5
Fabuloso
7 valoración
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Valoraciones reales
Ubicación4.6
Instalaciones4.6
Servicio4.6
Limpieza4.6
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Todos los comentarios(7)
Valoraciones positivas(6)
Valoraciones con fotos/vídeo(4)
Valoraciones negativas(1)
Angie
Habitación superior estilo japonés, con vistas al jardín
Fecha de estancia: oct 2024
Familias
9 valoración
5.0/5
Excepcional
Fecha de publicación: 2 dic 2024
Booked this place near Matsumoto city for my family to have a ryokan experience. It is about 15mins drive from the city and easy to find. There is also a Lawsons across the hotel if you want to get any snacks. But we didn’t need to as there was a welcome tea and snack and more tea and biscuits in the room. We had the family room which fit the 5 of us perfectly. There was the main room which can fit 3 and 2 more in the smaller room. The 2 toilets also made it convenient. Only downside was that we could hear water gushing through the pipes above in the night. We enjoyed the kaiseki dinner and morning breakfast. We were also allowed to reserve a 40min private session on the rooftop onsen. It was relaxing to have a hot soak in the cool night. Overall an enjoyable stay with excellent food and service!
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Usuario invitado
Fecha de estancia: nov 2022
Familias
5.0/5
Excepcional
Fecha de publicación: 26 dic 2022
We have traveled to Japan many times, but this was our first time staying at a ryokan and it was so much more than we anticipated. Every staff member was so friendly, kind, and spoke English. We booked a corner suite with a private onsen. As others have mentioned, the check-in process is very individualized and leisurely. We were asked to sit down, they brought manju and tea, and a staff member (Reimi) explained everything to us. Reimi also escorted us to the suite and provided more information about it and the onsen. Dinner and breakfast were outstanding with multiple courses at each meal. Even though food is served in their dining hall, each party has it's own partitioned eating area (with shoji doors). Our son didn't feel well toward the end of dinner and missed dessert. We were surprised that our server saved his dessert and presented it to him at breakfast. As we checked out, the manager gifted us with temari ball trinkets. If you are visiting Matsumoto, Nagano I would highly recommend staying over night at Hotel Tamanoyu.