MelRose Relais

The place is a jewel.  The communication with the office was great.  The restaurant and pool bar were tremendous.  Pascuale and Yuri were awesome.  They were responsive and helpful.  I would stay there again  without hesitation!

The hotel is located away from city centre and bus is the only connecting public transport. Bus schedule in Sorrento is kinda confusing. Therefore, it is more recommended for those who drive to choose this hotel. Yet, staffs were super friendly and helpful. With the hand offered by staff, we were able to catch the last bus from Napoli to Rome. Huge thanks for that!! Apart from that, the room was spacious and cozy. Except from the remoted location, we highly recommend visitors to choose Melrose Relais.

酒店服務好

Rovatiana was fantastic. She has a great personality for this job. Was very kind. Answered all of our questions and was an excellent concierge. We had planned to drive through Positano and Amalfi the next day. She highly recommended a day boat tour. Fantastic suggestion! Driving is really something there. If you don’t have to, don’t. We were picked up at the hotel and dropped off at the same spot. The restaurant food was very good. We had everything from a burger, to a whole sea bass. Chefs are wanting to satisfy the costumers. Note - while we were waiting for our ride which was outside of the restaurant area on the street, my husband inadvertently dropped his wallet. We had at least 15 minutes so decided to wait in the sunshine up a few stairs. Within a couple minutes, he realized his wallet wasn’t on him. He went back down to the bench we were waiting on and his wallet wasn’t behind the patio cushion against the wall. He picked it up and we were off on our day trip. When we arrived at the harbour to check in, we had to pay the tourist fee in cash. My husband takes out his wallet and all of the cash was gone. We were stunned. It had only been a couple of minutes between us sitting on the bench and going to wait a few feet away in the sun and we saw no one around. Rovatiana is looking into the cameras that are outside and they will view to see who it was. He had between 800 and 900 euro. Was our spending money for our trip. We in no way blame the hotel. Sad that there are th

The property is beautiful. It's a little further from the city center of Sorrento and you definitely need a car to get there. We received video instructions on check in procedures and the hotel reached out way in advance to provide instructions. They were helpful in recommending restaurants since the on-property restaurant was closed on a Wednesday night. The breakfast is included and was really good. We enjoyed the room but would have liked a bigger comforter or another blanket since it got chilly at night.