ALEX Hôtel & Spa

Nos alojamos 3 noches en ALEX y lo pasamos muy bien :) El personal de recepción fue siempre muy amable y servicial, y pudimos reservar espontáneamente el desayuno (que era un poco limitado para los amantes del desayuno, pero no está mal) y un masaje en el spa (¡que fue excelente!).

No recomendaría alojarse en el Hotel Alex si buscas una experiencia "boutique". El personal estuvo bien, pero el servicio nunca fue excepcional: nunca nos llamaron señor ni señora, ni nos hicieron sentir muy bienvenidos, y al día siguiente se olvidaban de nosotros constantemente. La ubicación es bastante concurrida y no es una zona muy agradable; sería mejor alojarse en Vieux Port por comodidad. Pagamos 15 euros por un desayuno "buffet" y fue bastante horrible, con poca comida y que no valía 15 euros. El hotel estaba bien, las habitaciones estaban bien, pero no muy bien decoradas. A los huéspedes se les dan vasos de papel en la habitación en lugar de vasos de cristal. El término "hotel boutique" es bastante engañoso, ya que en realidad es solo un hotel de tres estrellas. No lo recomiendo a quienes busquen una experiencia romántica.

Great location opposite the station.. we received a friendly welcome and were taken to our room in an annexe. Room very clean and had everything we needed. We looked out on an alley way, where we did hear passers by and the early road sweeper. We had great sleeps in a comfy bed and fluffy pillows. The shower was the best hotel one of our holiday (5 hotels). Towels were big, white and absorbent. The room was serviced everyday. The evening staff were chatty.. Free coffee in reception We didn’t take advantage of the Spa or Fitness room and only had breakfast on the last morning. Wish we had known eggs were on offer before we filled up on ham, cheese and croissants. Neither did we use the bar/lounger where there was a selection of drinks and a pool table, but it was well planned and attractive.

Very good location and good facilities. We felt nice safety and relaxed feeling.

Perfect base for an early train. Very comfortable and spacious rooms. Easy check in. We arrived late and had a room in the rear building. Comfortable nights sleep with no exterior noise. Very clean and the room has a kettle with tea/coffee sachets and milk powder. Complimentary customer use coffee machine at reception. Early start for us, so didn't book breakfast or use spa, but would definitely stay again

Good location for train , but bad location for safety.

Great location next to marseilles station. Staff are friendly and helpful.

Very nice hotel,next to the train station,about 10-15min from port.Helpful and friendly staff,amazing breakfast!

We chose the location because it is close to train station.  The hotel definitely serves the purpose.  Room is clean.  Staffs are friendly and helpful.  The breakfast is good and worth it’s value.