Riad Jennah Rouge

Riad Jenna Rouge has become a huge disappoin**ent. I've visited this place for over 7 years, but it's not deserving of a visit ever again. I believe the ownership or at least the mentality has changed. Both Riad Dia, Riad Marrakech Rouge have the same, terrible owner now. It's not about the guests, it's about making money. On several occasions, I've experienced to be given an unfair price or they try to overcharge, and today was the last drop. I called the hostel yesterday and got a confirmation for 3 beds in a dorm for an agreed price, but upon arrival, the receptionist says that it's overbooked, and there are no dorms for us. We are taken to a separate building and told to stay there, but they shamelessly try to charge us more than the agreed price, by almost 40%. I called the owner and gave them a chance to correct their behavior, but they did not care. It was extremely upsetting and unpleasant. The experiences I've had in all of the hostels of this hostel group are overall very disappointing compared to the many other great places you can find in Marrakech or elsewhere in Morocco. Save yourself from this type of behavior and support better places — They are easy to find with a bit of research.

I stayed at this riad during my time in Marrakesh and I loved it. This was a good luck riad for me, as I ran into various people I met all over Morocco and even Egypt. There is a video which shows where the riad is located but the attendant will meet you at the Main Street to direct you. The service from the attendant is unmatched. The attendant when I was there was so sweet and courteous, he would offer us endless tea. The breakfast was yummy and he was accommodating when I had other excursions planned to prepare my breakfast early. I felt very safe as a solo female traveler in this area. The Medina is about a 5-10 min walk. The riad helped organize an excursion to Essauria and it was perfect. I would not doubt in staying here again.

Please be absolut careful! I was travelling alone and they charged me from my credit card twice the same amount for my room. I had contact with them and they don´t give me my money back. I now will contact the marrakech police

Excellent hostel, with both private and bunkbed style rooms, depending on your budget or comfort level. Very kind staff who provide breakfast and are happy to spend time talking with you and providing advice. Be sure to ask if you have any questions about the city or your time in Morocco, as their kindness and openness will help make your time in Morocco all the more fulfilling. Thank you to the staff for the excellent time on Marrakech.

Perfect vibe, everyone was friendly and the hospitality was great. Badr was very helpful with directions and getting around in Marrakech. Felt very safe and would stay again especially because we had our backpacks with expensive cameras and laptops.

The Riad Jennah was hands down the best hostel I’ve stayed at. The included breakfast, the affordable rates, the small size made the hostel feel so homey and welcoming. The hostel manager, Badr, was wonderful and always went above and beyond for us. Would highly recommend!

I am totally frustrated. I did not get the room I am booked . They moved me to a different place.it was not ready for customers. I was placed in a private room with an outside washroom with all guest excess on the top of balcony. Ht

Unici aspetti positivi sono la disponibilità dell'host e la vicinanza della struttura al centro della medina. La stanza matrimoniale superior è posta al piano terra, con finestre che aprono internamente, è buia, maleodorante, sporca. Il bagno privato è vecchio e rotto, vi sono buchi nel cartongesso ovunque da cui non si sa quale animale possa entrare in camera. La stanza e il Riad sono colmi di tappeti e divani/poltrone con tappezzeria macchiata. Le lenzuola strappate. Per due persone sono stati forniti solo un asciugamano piccolo e un telo medio, entrambi consumati e vecchi. Nella camera ogni tanto entra un gatto che gira indisturbato per tutta la struttura e spesso "assaggia" la colazione dei clienti. La colazione potrebbe essere buona, ma i prodotti se non consumati vengono riciclati e proposti ad altri clienti (marmellata, miele, burro). Non siamo viaggiatori con molte pretese, ma sconsiglio vivamente di prenotare questa struttura, considerando anche i prezzi assolutamente non economici.