La Renaissance Hotel & Spa
0 noches
Habitaciones y huéspedes
1 habitación, 2 adultos, 0 niños
Todos los alojamientos en Marrakech

La Renaissance Hotel & Spa

89 Angle Av Mohamed V & Bd Zerktouni, 40000 Marrakech, Región de Marrakech-Safí, Marruecos
Ver mapa
Located in Gueliz, Hotel La Renaissance is a perfect starting point from which to explore Marrakech. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, valet parking, room service are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, separate living room, internet access – wireless, internet access – wireless (complimentary), non smoking rooms. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Marrakech, Hotel La Renaissance will make you feel instantly at home.Mostrar más
Igualamos los precios
hotel overview picture
2.9/5Limpieza: 2.9
Todas las valoraciones (18)
Instalaciones y servicios
Campo de golfPiscina exteriorSpaSala de masajeBarDiscotecaRestauranteCafeteríaServicio guardaequipajeServicio de recepción disponible las 24 h
Todos los servicios
Alrededores
Aeropuerto: Aeropuerto de Marrakech-Menara
(6,3 km)
Tren: Marrakech Train Station
(1,1 km)
Lugares de interés: Museo Yves Saint Laurent
(1,3 km)
Mapa

Habitaciones

Valoraciones de usuarios

Políticas

Instalaciones y servicios

Habitación individual
4

Habitación individual

1 Cama individual
Con ventana
Wifi gratuito
Servicio diario de limpieza
Wifi en las habitaciones
Servicios y prestaciones de la habitación
Comprobar disponibilidad
Suite Junior Individual

Suite Junior Individual

Servicio diario de limpieza
Wifi en las habitaciones
Servicios y prestaciones de la habitación
Comprobar disponibilidad
Suite Junior
2

Suite Junior

Aire acondicionado
Aseo privado
Champú
Armario
Servicios y prestaciones de la habitación
Comprobar disponibilidad
Habitación estándar
9

Habitación estándar

1 Cama doble o 2 Cama individual
Con ventana
Wifi gratuito
Aire acondicionado
Baño privado
Aseo privado
Champú
Servicios y prestaciones de la habitación
Comprobar disponibilidad
Habitación superior (para no fumadores)
7

Habitación superior (para no fumadores)

1 Cama doble o 2 Cama individual
Con ventana
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Aseo privado
Champú
Servicios y prestaciones de la habitación
Comprobar disponibilidad
Suite
1

Suite

Aire acondicionado
Baño privado
Bañera
Minibar
Servicios y prestaciones de la habitación
Comprobar disponibilidad
Suite 1 adulto

Suite 1 adulto

Servicio diario de limpieza
Wifi en las habitaciones
Servicios y prestaciones de la habitación
Comprobar disponibilidad
Habitación individual superior
2

Habitación individual superior

Wifi gratuito
Servicio diario de limpieza
Wifi en las habitaciones
Servicios y prestaciones de la habitación
Comprobar disponibilidad
Ocultar tipos de habitaciones

Valoraciones de usuarios(18)

2,9/5
Valoraciones reales
  • Limpieza2,9
  • Instalaciones2,9
  • Ubicación2,9
  • Servicio2,9
Usuario invitado
13 de diciembre de 2022
Hotel vergonzoso venido a menos. Supongo que tuvo su gloria, pero en diciembre de 2022 daba pena. Una falta de conservación total hasta el punto de abandono. La mayoría de empleados incompetentes, sobre todo en recepción. Habitaciones sucias y abandonadas, por enumerar lo esencial: Inodoro sucio con manchas de orina. Sabanas con pelos. Almohadas sin fundas. ESTO QUE PARA CUALQUIER VIAJERO ES FUNDAMENTAL. Luego puedo enumerar la falta de limpieza y de mantenimiento, pero eso lo puedo comprender por el país y las costumbres. Hotel sin toallas y lo que es peor, cuando las pides te dicen que no tienen o que no hay personal para llevarlas a la habitación. No funcionaba el agua caliente, no había papel higiénico, la tele no funcionaba, y el mobiliario se aguanta con cinta americana. En definitiva BORRARLO DE VUESTRA LISTA. LO PEOR DE TODO ES QUE NINGUN RESPONSABLE SE ATREVIÓ A DAR LA CARA
Usuario invitado
15 de septiembre de 2023
In my memory, Never been to such a bad hotel. I have been asking for two days straight for a towel. Never got it. I have read it was 4 stars, would have been the same if it was 0 stars. Avoid that place at all costs. I have been dumb enough to go there a second time, for a drink, i am not that dumb. The service is so bad it's fun. You could wait 20 minutes for a drink (no alcohol on my drink), the place wasnt even crowded, we were 13 ( i have counted). Crap place.
Traducir
Usuario invitado
11 de septiembre de 2023
As soon as we got to the hotel at 11:00pm, the first thing we were asked was to pay the "hotel tax" no welcome or anything. It took them 2 hours to finally check us into our rooms and when we did, the door handle to get in and out of the room was broken and the bedroom lights weren't working. After getting moved to another room, we noticed the toilet didn't flush and the shower head was broken, the fridge in our room was broken and only got fixed 4 days into our stay. Myself and two other stayed for 7 nights and it was nothing like the pictures they show online. Both mangers night & day were very rude and looked down on anyone who couldn't speak either French or Arabic. On one of the nights we decided to go to the rooftop bar to relax and unwind and was told by the one of the staff members that if we didn't order up to a certain amount then we would be told to leave even if we lived at the hotel. The room card would constantly stop working and we would have to go down to reception and get it sorted every time. The lifts would take at least 3-5 minutes to come once called, the lift call buttons for certain floors didn't work. The breakfast selection was very poor, not worth getting up for imo. On the last day of our stay, the male manager got really aggressive and said we hadn't paid our "hotel tax" and asked us all to bring out confirmation emails and passports to reception. We tried speaking to him and telling him that we paid the day we checked in and he was the one we paid the "hotel tax" too but to no avail. He kept saying "no English in this hotel" trying to imply that we should only speak French/Arabic. We was made to pay the "hotel tax" again before we left. Would stay well clear of this place.
Traducir
Usuario invitado
7 de septiembre de 2023
By far one of the worst hotels I’ve stayed in. The customer service was awful and they were so adamant of getting their “hotel tax” literally before making me or my friends be remotely welcome. On top of that my phone got unfortunately stolen right outside the hotel by 2 theifs on motorbikes. Straight after this happened and as traumatic it was the hotel refused to help in anyway whatsoever, not even willing to share the number for the police there. I will strongly recommend you look elsewhere for a hotel.
Traducir
Usuario invitado
30 de abril de 2023
Terrible hotel, dirty rooms, dark and gloomy. Cold stale food with no taste! The only good thing about this hotel is the room cleaning staff. My advise is to stay well clear, please don't be fooled by the pretty photoshopped pictures it looks nothing like the pictures!
Traducir
Usuario invitado
7 de abril de 2023
I really didn’t enjoy my stay here. First the receptionist tried to charge me upon arrival when I had pre-paid, then the next day the cleaning staff moved all my belongings including putting dirty clothing in my suitcase on top of clean clothes, but also when I couldn’t find my much needed air plugs when woken up at 2am due to outside noise, which I had left on the bedside table, they had been put in my one of my bags!! However the bathroom hadn’t been cleaned nor bin emptied despite used sanitary towels being in there. The toilet flush was temperamental and had water running the entirety of my stay. The bath/shower wouldn’t let out water, so you have to wait hours while it gradually seeps away. The swimming pool is not fit for human use and the food including the pre-paid breakfast is disgusting. The staff don’t speak English as advertised and the spa is closed. Not worth the money or high blood pressure you’ll have while staying here. Only positives are location and view plus the only helpful member of staff called Hamza on front desk who is wasted in this hotel.
Traducir
Usuario invitado
23 de marzo de 2023
We visited the Sky bar as it was recommended by the TUI rep. The hotel was very dated and the lift quite scary. Horrible smell of food. Staff very unwelcoming. Drinks expensive. The roof bar was ok…. Great view but nothing more.
Traducir
Usuario invitado
4 de enero de 2023
Old, dated, dirty hotel. Inadequate staff. We had to ask for clean towels every day. Sometimes not even toilet paper was present in our room. I wouldn’t recommend it. The photos on the internet are from many years ago and they don’t resemble the hotel as it is right now at all.
Traducir
Usuario invitado
27 de diciembre de 2022
DISGUSTING, SHOCKING, VILE, DATED, DEATH TRAP OF A HOTEL!!! I was booked into this hotel for 7 nights but left after 2 nights as I couldn't handle the it anymore. The hotel staff will firstly charge you more than they should for the daily city tax when checking in. I was given a hotel room which had definitely seen better days and probably hasn't been stayed in for a very long time given how much dust had built up whilst the room had been sat empty. Room - Very dated with half of the lights not working. Air conditioning unit not working, once the technician fixed it the air conditioning unit made loud banging sounds every couple of minutes all day and night long, the technician couldn't fix this and left. The door handle for the balcony comes off in your hand as the screws are missing and hasn't ever been repaired, I got stuck on the balcony and couldn't open the door again so I had to shout down to a member of the public to tell the hotel reception to come up into my room and open the balcony door so that I could get back in my room. Cleaners decide to walk in without even knocking, this is an every day thing so make sure you have a towel covering you at all times as you don't know who could walk into your room at any time! Shower head leaking and holder broken so couldn't even have a bath properly. And the most shocking discovery of all is the dampness in my room, I had rising damp on the wall next to my bed, I suffer from asthma so this was a big no no for me unless I wanted to suffer an asthma attack whilst on holiday, the dampness has been there for a while it seems and the hotel is happy to let the old paint just keep falling off and let the damp get worst and worst. I raised all my issues with the hotel manager who apologised and said they will send a technician to resolve these issues. No Technician showed up to resolve the problems in the 2 days I stayed there before leaving 5 nights early to check myself into another hotel. BREAKFAST - The buffet breakfast option at this hotel is not only for paying guests but it is also a buffet breakfast for Insects, flies, Cockroaches and Cats. You see the infestation of insects helping themselves to the excess food fallen in the buffet serving area along with cats coming into the breakfast area from the streets, flies covering the fruit and sweet options during breakfast, and if your lucky then you won't get to see the cockroaches who join you for breakfast but it's not hard to miss the cockroaches because they are hungry and on standby to have any fallen bits of breakfast or leftovers that no one wants. Oh, and expect to be served the same leftover breakfast from the day before the next day, the hotel doesn't let any food go to waste and they do this by serving the same leftover from the day before. All in all, one of the most shocking and worst experiences in my life was staying at this hotel. AVOID, AVOID AVOID LIKE THE PLAGUE!!!
Traducir

Políticas del alojamiento

Hora de entrada y de salida
Hora de entrada: 14:00-00:30 (día siguiente)
Hora de salida: 07:00-12:00.

Horario de recepción: 24 h, todos los días

Políticas sobre admisión de niños
El hotel admite niños.
Los niños de entre 0 y 3 años pueden alojarse gratis si no necesitan cama extra.

Cunas y camas extra
Las políticas sobre cunas y camas extra pueden variar según el tipo de habitación. Consulta la descripción del tipo de habitación para obtener más información.

Desayuno
Tipohalal
EdadCargo
Adulto
Contactar con el hotel
El precio de los desayunos adicionales no se incluye en el importe total de la reserva, y debe abonarse en el alojamiento.

Ver más

Descripción del alojamiento

  • N.º de habitaciones: 28
Located in Gueliz, Hotel La Renaissance is a perfect starting point from which to explore Marrakech. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, valet parking, room service are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, separate living room, internet access – wireless, internet access – wireless (complimentary), non smoking rooms. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Marrakech, Hotel La Renaissance will make you feel instantly at home.

Instalaciones y servicios

Piscina exterior
Bar
Restaurante
Restaurante
Restaurante
No hay información adicional
Ver más

Preguntas frecuentes

¿Cuánto cuesta el alojamiento en La Renaissance Hotel & Spa?

Los precios en La Renaissance Hotel & Spa cambian según las fechas, la política del hotel y otros factores. Para ver los precios, busca las fechas en las que deseas alojarte.

¿Cuáles son los horarios de entrada y salida en La Renaissance Hotel & Spa?

La hora de entrada al hotel es desde las 14:00 y la de salida es antes de las 12:00.

¿La Renaissance Hotel & Spa está cerca de estaciones de transporte público?

La estación más cercana es Marrakech Train Station, a 1,08 km del hotel. Ver en el mapa

¿Cuál es el aeropuerto más cercano al La Renaissance Hotel & Spa?

El aeropuerto más cercano es Aeropuerto de Marrakech-Menara. Se encuentra a 6,3 km del hotel, aproximadamente a 14minutos en taxi.

¿La Renaissance Hotel & Spa ofrece desayuno?

Sí, La Renaissance Hotel & Spa ofrece desayuno.

¿Qué instalaciones y servicios tiene La Renaissance Hotel & Spa?

La Renaissance Hotel & Spa tiene las siguientes instalaciones y servicios: Piscina al aire libre, Campo de golf, Spa.

¿Hay aparcamiento disponible en La Renaissance Hotel & Spa?

No, no hay aparcamiento disponible en La Renaissance Hotel & Spa.

¿La Renaissance Hotel & Spa ofrece servicio de traslado al aeropuerto?

No, La Renaissance Hotel & Spa no ofrece servicio de traslado al aeropuerto.

¿La Renaissance Hotel & Spa tiene piscina?

Sí, el alojamiento «La Renaissance Hotel & Spa» tiene piscina. Tipo de piscina: Piscina al aire libre.

¿La Renaissance Hotel & Spa tiene instalaciones de fitness?

No, La Renaissance Hotel & Spa no tiene instalaciones de fitness.

Información sobre el alojamiento

Aeropuerto más cercanoAeropuerto de Marrakech-Menara
Distancia hasta el aeropuerto6.85KM
Estación de tren más cercanaMarrakech Train Station
Distancia hasta la estación de tren1.08KM
Precio medio desdeEUR99
Número de estrellas del hotel4