Usuario invitado
25 de marzo de 2024
The hotel was beautifully appointed with comfortable modern rooms. Pleasant bar, with good service. Planes landing/taking off at very early morning woke us up every day, so that was a minus. Breakfast was quite spartan, though with good home made pastries, fresh pressed juices. The service in the breakfast hall was slow, and a little ’not with it’; staff did not understand that empty honey pots needed refilling, preferably within 10 minutes…etc. The pool area was clean, sometimes had to wait for sunbed-towels. A nice touch was that the monitor removed towels from unused sunbeds after a time - so no point in ‘reserving’ a sunbed. Rooms were super well cleaned! Bonus to the cleaners. Bellboys were a little over-enthusiastic and were obviously waiting for tips - felt uncomfortable. I ended-up having to go to ATM next to reception to pay my bill, get a 35dirham charge for that, and receiving dirham that I didn’t want, as change, because the hotel’s network wasn’t working. All seemed very ‘not with it’ again. It was an enjoyable stay despite the shortfalls. It would be a really good resort, if they sharpened their efforts!
Traducir