Usuario invitado
8 de septiembre de 2023
I could not recommend this resort more to absolutely anyone that is thinking of staying in Praia de Luz! Firstly and most importantly the staff at this resort have gone above and beyond every single day during our visit. We arrived past midnight due to a delay in our transfer this time got pushed back further and we did not arrive until 1am. The security man could not of been more welcoming and understanding when we arrived. Unfortunately we did not catch his name, but he is an absolute credit to the company by showing us to our room and ensuring we had everything we needed. After being instructed to check in properly the next morning we did so and was greeted by the lovely Joana. We have never experienced such top class service checking into a hotel. Joanna provided us with so many fantastic recommendations for excursions and restaurants and more. We tried out many of the suggestions and found them to all be absolutely amazing and can not thank Joana enough for making our time in Portugal so memorable! We had breakfast included in our stay, the lady who runs this is absolutely wonderful and has a great eye for detail. Unfortunately we did not catch her name, however it is a must visit to start your day with so many options to choose from daily and everything tasting so fresh. On arrival I was provided a voucher for a massage in the spa. After never having the luxury of having a massage I booked in with Margarita. The woman was absolutely magical, I felt at ease straight away with her and can not wait to return to book in for further treatments with her! We stayed for 10 days and only expected the cleaners to maybe change the sheets once or twice, to our surprise almost daily it felt the cleaners had visited to freshen up the place. On two separate occasions we came in to find a bottle of Prosecco that had been left for us. The cleaners are one of the most thorough, hard working and friendliest ladies we have ever encountered on our travels. When it comes to the apartment itself, we booked a one bedroom apartment. When viewing images online it looked basic but reasonably priced for 10 days. When we arrived we were absolutely stunned at what we found, the apartment is absolutely massive with beautiful sea views, 2 balconies, the comfiest king size bed and a large living space with a lovely corner sofa and massive television. To say it was not what we expected would be an understatement we could not quite believe our luck! The location of the resort is absolutely perfect, a 5 minute walk to the beach and lots of bars and restaurants and a 10 minute Uber ride to Lagos which cost around €7.00 so you can’t complain! The pool areas are beautifully kept, we stayed upstairs at the adult pool and found that it was relatively quiet with plenty of sun beds and really felt like you were in your own slice of paradise. All in all our stay at Estrela de Luz has been one of our favourites so far and we will be recommended it to all of our fami
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