Americas Best Value Inn Lubbock East

There were no blankets on the bed. Or in the room. 2 of the 3 outlets were not in working condition. But was an ok place even though as a handicapped person (wheelchair) the room was very small and limited area to move. If you need a place to only lay your head… it is ok.

I was not expecting much for a simple 1-night stop on a long journey, but this America's Best was very good. The room was simple, but very clean, very comfortable, had everything I needed (clean bed, shower, even TV with some of my favorite channels). The breakfast was much better than some motels I've stayed in with a much larger selection of items. It's not a 5-star Michelin motel, but for my purposes, I would give it at least 4 stars-plus.

We had an issue that was totally unacceptable! On the last night of our stay, starting at about 8:45PM, the people staying in the room next to ours started to party. They partied from the back of their pickup truck, which was backed into the parking space right outside our door. The music was loud and intrusive to our sleep, and the revelers were yelling and carrying on at full volume. I called the front desk to complain. Despite very few people staying at their property, he was unaware of the party going on. He said he would investigate and call me back, but he never did. After 15 more minutes of unabated noise, I called him back. He claims he told the group to relocate to the party pavilion on the property and to turn down the music. And then he said that if the noise continued, I should call the police. The noise/party ended after another 30 minutes or so. It is unconscionable that the manager considered it to be MY job to contact the police and not his responsibility. The remainder of the night was uneventful. I think we should be given a refund on the one night since out sleep was disrupted and our safety concerns were elevated.

Clean room and grounds, quiet easy access/parking, dog-friendly areas, wifi and tv worked, nice closet space, comfy bed and towels Pool was winter covered in midMay (104*), Also did not have the jacuzzi tub in the room (we reserved with it). Need proteins at breakfast like scrambled eggs and peanut butter packs for waffles, otherwise its cereal, toast, biscuits, good spread as long as you're there before 8:15 (6-9am) also Google maps calls Slaton Drive 'Ave Q' when directing to driveway, watch for UHaul and go across highway at same spot.

breakfast was exceptional. only downside was that if you arrived after 0725 there was nothing left.

The best thing was the breakfast. Check in was horrible. We arrived at 2 pm hoping we could get in early. We were told to come back at 3 and MAYBE the rooms would be ready. Well, they weren't. We didn't get in until almost 3:45 pm.

Pics and reviews online not close to reality. Rooms smelled really bad and body fluid stains everywhere. Watched drug deal from room next door to ours. Could not stay in room, had to find other accommodation elsewhere, but front desk refused refund. DO NOT BOOK HERE!!!

Our reservation was lost. They had rooms available but where 10X the amount we booked it for. There was not any type of notification that our room was cancelled or anything. We drove hours to get to the hotel to find out that we did not have one. The receptionist was not kind and we had to leave. Unfortunately, we had to go home because there were no rooms available in town and this hotel was not worth over $500.00 a night to stay in.

Thank you for a great 2 day stay! Rooms were super clean and the breakfast was perfect. We will be back!