Kounxoau Rd, Ban Phonehueng, Luang Prabang, Luang Prabang Province, 01160, LaosVer datos del hotel
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Valoraciones de usuarios
4.6/5
Fabuloso
95 valoración
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Valoraciones reales
Ubicación4.7
Instalaciones4.3
Servicio4.6
Limpieza4.5
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Todos los comentarios(95)
Valoraciones positivas(91)
Valoraciones con fotos/vídeo(48)
¡Estancia excelente!(35)
Personal atento(33)
Ubicación fantástica(21)
Limpio y ordenado(16)
Ambiente con clase(13)
Desayuno estupendo(13)
Buena ubicación(10)
Estupendo para viajes de negocios(6)
Valoraciones negativas(4)
Naicha
Habitación Palace para no fumadores(cama extragrande)
Fecha de estancia: abr 2024
Personas que viajan solas
8 valoración
5.0/5
Excepcional
Fecha de publicación: 15 jul 2024
Very nice heritage hotel, nearby Wat Xienthong, one of the famous temple. Hotel upgraded my room to suite room with mekong riverview. Hotel also provide the bicycle for free.
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6/7
Respuesta del alojamiento: Dear Naicha,Thank you for your wonderful review. We are delighted that you enjoyed the heritage aspect of our hotel and our proximity to Wat Xienthong. It's great to hear that the room upgrade and the complimentary bicycles enhanced your stay. We look forward to welcoming you back for another memorable visit.Warm regards,Nguyen Hoang TriResident ManagerVictoria Xiengthong Palace
Chichi
Habitación Palace para no fumadores(cama extragrande)
Fecha de estancia: dic 2023
Familias
9 valoración
5.0/5
Excepcional
Fecha de publicación: 21 feb 2024
A wonderful hotel, close to Wat Xieng Thong, with professional and enthusiastic staff. You can see the Mekong River from the balcony of the room, and the restaurant is also very good. I will stay here again in the next time visiting Luang Prabang.
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6/12
Respuesta del alojamiento: Dear M Chichi,Thank you for your kind words and glowing review of Victoria Xiengthong Palace! We're thrilled to hear that you had a wonderful experience during your stay with us.Our team takes pride in providing professional and enthusiastic service to all our guests, and we're delighted that you found them to be so.We're glad you enjoyed the view of the Mekong River from your room balcony and that you found our restaurant to be excellent.We can't wait to welcome you back on your next visit to Luang Prabang! Until then, safe travels.Warm regards,Nguyen Hoang TriResident ManagerVictoria Xiengthong Palace
Usuario invitado
Xiengthong Villa
Fecha de estancia: nov 2023
Familias
2 valoración
5.0/5
Excepcional
Fecha de publicación: 19 dic 2023
Fantastic location within walking distance to Morning and Night Markets, River front bars and d restaurants. The room is so clean and the staffs are friendly and helpful. I strongly recommend the cooking classes, we had such a great experience cooking and eating the local dishes.
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Respuesta del alojamiento: Dear Valuae Guest, We are thrilled to read your fantastic review about your recent stay at Victoria Xiengthong Palace Hotel and delighted to know that you had such a positive experience with us.Your praise for our fantastic location, within walking distance to the Morning and Night Markets, riverfront bars, and restaurants, is much appreciated. We're glad you found the room exceptionally clean and our staff friendly and helpful.Thank you for recommending our cooking classes! We're delighted to hear that you had a great experience cooking and savoring local dishes. It's always rewarding to know that our guests enjoy the unique experiences we offer.We look forward to the pleasure of welcoming you back to Victoria Xiengthong Palace Hotel for more memorable moments. If you have any future plans or inquiries, feel free to reach out.Warm regards,Nguyen Hoang TriResident Manager
Syed Nadir
Xiengthong Villa
Fecha de estancia: nov 2023
Familias
3 valoración
4.7/5
Fantástico
Fecha de publicación: 6 ene 2024
A very pleasant stay. This is my second time staying at this property and the service and facilities remain top-notch. They are very accommodating and flexible to meet individual needs. Would stay again.
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Respuesta del alojamiento: Dear Syed Nadir,Thank you for choosing to stay with Victoria Xiengthong Palace once again and for taking the time to share your positive experience. We are delighted to hear that your stay was very pleasant, and we appreciate your kind words about our service and facilities.It is always a pleasure to welcome back returning guests, and we are thrilled that you found our team accommodating and flexible in meeting your individual needs. Providing top-notch service is our priority, and we are pleased to have exceeded your expectations.We look forward to welcoming you for your third visit and continuing to provide you with an excellent stay. If there is anything specific you would like during your next stay, please feel free to let us know.Thank you for your loyalty, and we can't wait to host you again.Nguyen Hoang TriResident Manager
Usuario invitado
Habitación Palace para no fumadores(cama extragrande)
Fecha de estancia: nov 2022
Viaje con amigos
3 valoración
5.0/5
Excepcional
Fecha de publicación: 20 dic 2022
We spent 2 nights at Victoria Xieng Thong Palace and loved it. Everything was great. Beautiful place. The room was very clean. The hotel is only a few minutes away from Xieng Thong Temple, and right by the Mekhong River. Service was very good. Everyone was very polite and very eager to help. I would highly recommend staying here !
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Respuesta del alojamiento: Dear Guest,Greetings from Victoria Xiengthong Palace! I hope that you have a great trip back to your home. Thanks for choosing us on your previous trip to Luang Prabang and taking time to share your kind words about our service. Our team is very glad to know that you enjoyed your stay with us.We look forward to your next trip to Victoria Xiengthong Palace.Sirnce regards,Nguyen Hoang TriVictoria Xiengthong Palace
Usuario anónimo
Habitación Doble Palace No fumadores
Fecha de estancia: oct 2022
Personas que viajan solas
19 valoración
4.0/5
Muy bueno
Fecha de publicación: 6 dic 2022
A very good hotel with a sort of historic charm. Rooms are a bit on the dark side but windows open and staff are very kind and helpful! Breakfast is also included!
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Respuesta del alojamiento: Dear Guest,Please accept our thanks for choosing Victoria Xiengthong Palace on your last trip to Luang Prabang and for your valuable feedback on Ctrip. We hope that we can welcome you back soon.Best regards,Nguyen Hoang TriResident Manager
DMຢູ່ລາວ
Xiengthong Villa
Fecha de estancia: may 2024
Parejas
4 valoración
5.0/5
Excepcional
Fecha de publicación: 21 ago 2024
Perfect service !
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Respuesta del alojamiento: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our service. At Victoria Xiengthong Palace, we strive to provide a perfect experience for all our guests, and your kind words mean a lot to us.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Nguyen Hoang TriResident Manager, Victoria Xiengthong Palace
kee mun wan
Victoria Suite
Fecha de estancia: sep 2022
Viaje con amigos
59 valoración
4.2/5
Muy bueno
Fecha de publicación: 21 dic 2022
An unique decorated hotel , although far from major attraction, but the friendly staff always helpful to guide what ever you requested !
Breakfast was not the best , but good enough , the morning breakfast area over looking the mekong river is peacefull and relax !
I will recommend for those who want to have a nice hospitality, choose this hotel !
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Respuesta del alojamiento: Dear Guest,Thank you for taking the time to share your feedback about Victoria Xiengthong Palace.We hope to see you soon!Victoria Xiengthong Palace team!
Usuario invitado
Habitación Doble Palace No fumadores
Fecha de estancia: nov 2022
Familias
1 valoración
4.7/5
Fantástico
Fecha de publicación: 29 dic 2022
So convenient location and perfect for my trip!
Traducir
Respuesta del alojamiento: Dear guest,Thank you for staying at the Victoria Xiengthong Palace and taking the time to provide feedback on the hotel's service.We hope that we can welcome you back soon.Happy New Year!Best regards,Nguyen Hoang TriResident Manager
Dawenci
Habitación Palace para no fumadores(cama extragrande)
Respuesta del alojamiento: Dear Dawenci,Thank you so much for your kind words ! We’re delighted to hear that you had such a pleasant stay at Victoria Xiengthong Palace. It’s wonderful to know that you enjoyed our comfortable rooms, the atmosphere of the hotel, and our delicious dining options. We're also thrilled that our location made your visit to Luang Prabang even more enjoyable.We can't wait to welcome you back on your next trip to Luang Prabang! If there’s anything we can do to make your next stay even more special, please don’t hesitate to let us know.Warm regards,Nguyen Hoang TriResident Manager, Victoria Xiengthong Palace
Tiffanyjiajia
Habitación Palace para no fumadores(cama extragrande)
Fecha de estancia: ago 2024
Familias
4 valoración
4.8/5
Fantástico
Fecha de publicación: 18 sep 2024
第一天到酒店時,前台帥哥看我抱着睡着的小朋友,快速幫我們辦理了入住,還幫我們提行李送我們到房間。可能因為訂了4晚,房間提前做了很温馨的佈置~
酒店曾經是老撾皇室度假的酒店,酒店位置很好,隔一條馬路就是Me Kong River,路邊有個咖啡店,咖啡很好喝~距離佈施的街道也很近,從靠前台這邊門出發,步行一個路口就能到達~網友推薦的good people good food good price,就在從靠酒店前台這邊門出門,右轉步行五分鐘就能到,餐館環境一般,但是價格和味道真不錯,有很多學生也去那吃飯~
酒店住客可以免費借自行車,取車之前工作人員還會幫你認真檢查車況~每棟樓都放置了水桶(圖3),可以自己接飲用水,門廳放了可以沖腳沖鞋的水罐(圖4)。
遇到的前台工作人員都很好,兩個帥哥和一個戴眼鏡的姐姐幫了我們很多。Thanks for all your patience and help. Best wishes.
Traducir
6/10
Respuesta del alojamiento: Dear Tiffanyjiajia,Thank you for sharing such a wonderful and detailed review of your stay at Victoria Xiengthong Palace hotel! We’re thrilled to hear that our team provided you with a warm welcome and attentive service, especially with your little one in tow.It’s great to know you enjoyed our beautiful location by the Mekong River and found the nearby coffee shop and dining options to be delightful. We love that you took advantage of our complimentary bicycles and appreciated the amenities we've set up for our guests.Your kind words about our staff mean a lot to us, and we will ensure to pass along your thanks to everyone you mentioned. It was our pleasure to assist you during your stay.We look forward to welcoming you back for another memorable experience in the future. Best wishes to you and your family!Warm regards,Nguyen Hoang TriResident ManagerVictoria Xiengthong Palace
Respuesta del alojamiento: Dear Valued Guest,Thank you for your lovely review. We're delighted that you enjoyed the complimentary room upgrade and our delicious breakfast each morning. It’s great to hear that you appreciated the peaceful atmosphere and the Alms Giving ceremony right at our doorstep, a truly special and healing experience.We're thrilled that your stay was cost-effective and that our service met your expectations. We look forward to welcoming you back for another memorable stay.Warm regards,Nguyen Hoang TriResident ManagerVictoria Xiengthong Palace
Usuario invitado
Habitación Palace para no fumadores(cama extragrande)
Fecha de estancia: dic 2024
Otro tipo
12 valoración
3.5/5
Fecha de publicación: 13 ene 2025
設施老舊了一點,不過位置還是很棒的
Traducir
Respuesta del alojamiento: Dear Guest,Thank you for your feedback! We're glad you enjoyed our great location, as it truly offers a unique experience in Luang Prabang. While some of our facilities reflect the historical charm of the property, we strive to ensure a comfortable and memorable stay for all our guests. Your comments are valuable to us, and we appreciate your insights.We hope to welcome you back for another stay in the future!Best regards,Nguyen Hoang TriResident ManagerVictoria Xiengthong Palace
Respuesta del alojamiento: Dear Guest,Thank you very much for your kind review! I’m delighted that you enjoyed our riverside location, close proximity to Xiangtong Palace, and found our rooms, garden, and breakfast to your liking. It’s wonderful to know our team’s service made your stay feel even more special.Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable experience at Victoria Xiengthong Palace!Warm regards,Nguyen Hoang TriResident Manager
Respuesta del alojamiento: Dear Guest,Thank you for sharing your experience with us! I’m delighted to hear that you enjoyed our convenient location near the Mekong River and appreciated our service and breakfast. I’m sorry to learn about the network instability in your room, and I’ll make sure our team looks into this to improve connectivity for future guests.We’re grateful for your recommendation and look forward to welcoming you and your friends to Victoria Xiengthong Palace for an even better stay next time!Warm regards,Nguyen Hoang TriResident Manager