Usuario invitado
6 de enero de 2024
We stayed for five nights at Mekong Charm hotel. The location was wonderful, right across the street from the river view. We had a room with a balcony that was very nice. The balcony chairs are a bit uncomfortable and the table much to large, but it is still nice. The bed was comfortable and there was plenty of hot water and bottled water provided. The front desk manager was very kind and always willing to help. Why a 3 star revies and not 4? I struggled with this but we had a couple concerns. One was my shoes were missing the second morning from the area where they want you to leave them. After looking everywhere the desk mgr went and retrieved them from one of the workers. So, if she took my $40 sketcher sandals, could we trust her when cleaning our room? So, we said no housekeeping and we just switched out towels with the desk clerk. We also had our laundry done and it came back clean, but very wet. Not three items were dry. Thankfully we had a balcony and were able to get a clothesline and hang everything up to dry. Pillows are in need of replacement and a king bed needs more than 2 regular sized pillows. Plug-ins, Easter basket and hair dryer handles all need to be cleaned from time to time. For what we paid, we didn’t complain but I did voice my concern about my shoes being taken.
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