Charlotte Guest House

it’s a very cozy place to stay, very comfortable i would say. nevertheless, it’s a guest house, not a hotel rly, so during the stay there weren’t many items or services provided, the service hours were not long as well.

Clean, new bathroom, large room, good location.

The beds were like sleeping on a concrete floor. We had to find alternative accommodation after two nights as we could not sleep.

The room for 3 persons is too small and the heater for the room is not strong enough for winter. There are no help provided even when the staff knows that our family has 2 big luggage to be brought up the stairs.

A litle surprise that the room we had booked were in another building, but it was not far, and the check in was easy as we got good instruction before we arrived. The room was waaaay bigger than expected, but then again made the queen bed seem extra small. Travelling with three girls, on bed and a queen bed was not the greatest choice, but thats on us for not checking the reservation. We did on the other hand ask for another duvet, so that we didn't have to share but that request was not even replied. Along with that request we asked the reception (by email, because of opening hours) what was going to happen with the breakfast we booked (full breakfast via **********) that we understood from the night manager wasn't going to be served. No reply. This was overall a great location, and the rooms were nice. but we paid for breakfast for 3 days that we didn't get....

All good - nice clean room - slept well :-)

Always stay here when I visit London. Easy access to the underground and overground. Lots of great places to eat. Highly recommend

Great value for money, very clean, smooth check-in and check-out. Will come again!