Fraser Suites Queens Gate

Ruido dentro de la pared por la noche cuando el aire acondicionado está encendido. Intentaron arreglarlo, pero el ruido persistía. El personal de limpieza necesita capacitación o supervisión, ya que no trabajan como otros hoteles. No hicieron nada correctamente. No tiraban la basura a menos que uno se quejara. El suelo necesita atención, ya que hace ruido al caminar. ¡Por la noche puede ser muy molesto! Mi habitación 502 daba a la pared del edificio de al lado, pero no puedo abrir la ventana para que entre aire fresco al baño ni al dormitorio.

The room initially arranged for me is not the room type that I booked, the staff told me this room is upgraded and slightly bigger than I booked, problems are the room has no view and it is dark, I requested to stay at the room that I booked and the staff told me is not available, the staff took long to check the room availability and I told them if can’t change I will give very bad comments and after this, they managed to change a very perfect room for me

The location was great, just 100m+ away from Gloucester Rd Station. We had three rooms and one of them even had a washer-dryer - it felt so good to not have to bring home a mountain of laundry. The bed gets five solid stars for comfort. Towels were big and fluffy, and our rooms were a really good size for London. The kitchenette our rooms came with were also very well-equipped for proper cooking (stove, microwave, toaster, pots and pans). Waitrose is just steps away if you’d like to fix your own meals in-room. All in all, a win.

This is a hotel I will happily return to again and again. It truly feels like a home away from home. The location is excellent, the rooms are clean, the beds are comfortable, and the air conditioning works perfectly. The gym is also fantastic and much better equipped than most hotel gyms, and having laundry facilities makes longer stays incredibly convenient. What really makes this place special is the staff. Everyone is warm, friendly, and genuinely helpful. A special thank you to Nira and Amy at the front desk. They were always so welcoming and helpful, and seeing Nira’s cheerful smile each day instantly made us feel at home. This is one of those rare hotels where everything just feels easy and comfortable. We always feel well looked after here, and it’s a place I would highly recommend to anyone. We will definitely be back.

Fraser Suites at Queensgate is a great place to stay for longer periods. Good location near the Gloucester Station on the Picadilly line.  Staff are very helpful, accomadating and friendly. I inadvertently left a bag behind in the room after a change of room, and the housekeeping kept it and got it returned the next morning which was a great relief!! Breakfast was ample though no hot food was on the menu. Lots of eateries nearby and easy to get to. 

We're planning to go to Paris for two days. On the first day, when we checked in, we already spoke with the front desk and they agreed that we could leave our luggage at the hotel for two days, and then after returning from Paris we would come back and pick up our luggage to the airport. But when we were about to leave, a woman wearing a black veil told us: 'No, you can't.' She gave a bunch of reasons that sounded quite convincing. Regarding hotel cleanliness: When we checked in, there was hair and a few uncleaned pieces of bread inside the toaster.

Great location and good service. Some of the rooms are a bit tired and would benefit from a refresh. Rooms are very variable - we were on the main road and traffic noise disturbed us.

Fantastic place to stay for a show at the Royal Albert Hall. Perfect location and great suite - was a shame we were only staying for one night because it would have made the perfect base for exploring further.

Great room size, clean, and in a good location. All the facilities and amenities are very good, such as the microwave and dinnerware. Special thanks to Dipika – she was very helpful and kind.