Usuario invitado
26 de marzo de 2024
On arrival parking was very limited but l luckily we got a space. Attempted to use the check in screen but woman on reception was rude and demanded she checked us in. Then proceeded to tell us she would have to take us to our room as the room card wasn’t working and would have to come back with one for us. Almost an hour later she hadn’t come back and we were essentially stuck in the room. Husband finally went to get it sorted and she admitted she forgot about us. Went for food at the beef eater, I ordered a medium rare steak assuming it would be cooked correctly due to it being a steak/beef establishment. Steak was burnt to a crisp and I couldn’t eat it. Cost me £21 for a steak that wasn’t even cooked correctly. I couldn’t wait for them to cook us another one as we were due to leave. Shower didn’t work, windows didn’t open, heating didn’t work. Next morning there was only 2 staff available for breakfast and it was very busy, nothing restocked. Wouldn’t rush back here which is a shame. Rooms were so small!
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