Usuario invitado
10 de febrero de 2024
From the moment we arrived at the Marriott Park Lane, we knew we were in for a treat. We were greeted early in the morning by Carmela at the front desk. She was a delight, couldn't have been more helpful, then led us to the Executive Lounge to wait for our room to be ready. Every day that we saw Carmela after our initial meeting, she made a point of asking if things were going well and if we needed anything. Our room was lovely, comfortable, and had everything we needed for our week's stay. Extra pillows and towels were brought minutes after we requested them. The bed was extremely comfortable, and the bathroom was constantly well stocked and gorgeous, with a walk in shower large enough for a group! The food in the Executive Lounge was outstanding. There were many breakfast selections, the afternoon "tea" was lovely, and the dinner selections were different every night, always with several to choose from. The presentation of the food was always lovely, the lounge was beautiful and never crowded, and the service from Silvana, Vrinda, and Marta was always extremely polite. The people at the concierge desk were very helpful - Antony and all the others whose names I forgot to ask, were always available to answer questions. The Marble Arch tube station was on the same block as the hotel, which made it very easy to get around the city. Selfridges and John Lewis and many other stores on Oxford Street were just a short walk away, and the buses were available on Oxford Street constantly. We hopped on and off the buses and the tube using the week's Oyster cards which we purchased at the tube station at Heathrow. We enjoy traveling by the tube, which is so very well marked, making it easy to get around the city. We highly recommend the Marriott Park Lane - it was a great place to spend a lovely week in London - and we didn't even have any rain the entire week!
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