City Apartments Kings Cross

We have not enjoyed our stay, tv channels would not tune in. WiFi would not work. Only 3 lumpy pillows for 4 family members. Sofa bed so hard it was almost a possible to sleep on. Bugs found crawling around. Dirty stains on sofa bed. Apartment looks very tired. Marks stained table top. Dirty dusty iron. Holes in bathroom wall, filled with toilet paper. Stayed up trying to secure better accommodation. Found a travel lodge, booked it and vacated straight away. We informed the host and he hasn’t even bothered to reply!

The instructions to enter the property were clear and it was easy to "check in". The room itself was fine and fairly clean. Kitchen utensils needed a wash before being used. There was no advertised possibility to change linens or towels during the stay. The "kitchen" was generally too small to prepare anything except microwave meals, and not equipped for it. It was more a hotel room than a studio apartment really. Road outside was very noisy throughout the night.

Mainly I do not understand the picture used, definitely misleading. Please simply show that it is a small bedroom otherwise entering the room is really disappointing. Also the check-in instructions were not at all received, and fortunately my daughter had a local phone to reach the guy who had sent me one message on my international mobile but he never answered to my messages. We found out how to enter the building once in front of the wrong building! The address is wrongly written in your reservation page, please avoid this unnecessary hassle by writing "1 Swinton Street" instead of "2 Swinton Street" which is across the street, and neither has signs of City Apartments Kings so definitely good courtesy to write proper check-in instructions and address.

Good place to sleep 💤 reception 5 Star ⭐️ the Guy Joseph is very helpful and kind. I liked it. God bless you all 🙏 Carlos

The apartment was very tiny for four adults. Andwhen I booked it said in the description that it was up to for up to six people. Therw was a good comminication on whats app. Everything worked easy. One of the bedsofas was old and very uncomfortable and the fabrics was very dirty so that ought to be exchanged. Modern small bathroom and kitchen equipment.

Need to improve cleaning conditions but the place was well located and close to St PANCRAS Station

Bathroom really small with very small sink. No hot water in sink and a bit unpredictable in the shower. One was a luke warm shower half way through! Water started hot but didn’t stay that way! About 10 min walk from King’s Cross. The person who checked in was friendly and helpful.

Really great hotel. The room was really a small apartment. Great for visiting London. Clean and thoughtfully arranged. I'll be recommending this place. Thank you!