Usuario invitado
3 de noviembre de 2023
Having paid for half board for 6 nights in a “4 star hotel” we had high hopes for the hotel. When we checked in, we didn’t pay the extra 20 euros a night for the sea view room, and we’re given a room with a side view of the sea, overlooking an alleyway. The room was okay, but the cleanliness wasn’t what you expect from a 4*. Crumbs and dust under the beds, lamps at the side of the bed were thick with dust etc. There were no bottles of water in the fridge etc which you expect when abroad. The pastries/fruit & cold options at breakfast were lovely, however the hot options weren’t fantastic unless you like watery scrambled eggs and hotdog sausages & chicken goujons or chips for breakfast. The evening meal we tried the first night, then ate out every night after that. There were very limited options, pasta which never tastes nice when stood about being kept warm, fish and pizza, but we were in Spain and didn’t want basic English takeaway options really, we expected better of the evening meal options. We had an issue part way through the holiday (which was no fault of the hotels) of the guests next door to our room banging on our door at 3am and trying to get in. When we left the room in the morning they’d been sick all over our door. We were moved to a sea view room free of charge, which wasn’t much cleaner than the first room, with peoples greasy footprints still on the balcony glass, and muddy footprints on the wall. You’d expect housekeeping to be wiping these off in a 4* hotel. Rooftop pool was amazing and amazing views, and the location couldn’t have been much better. Overall it was okay, but we expected better from the hotel. Not sure how it’s classed as 4*
Traducir