Hangzhou Wonderland Hotel

We stay here quite often mainly because of the excellent location on Qingshanhu. The room standard (Superior) is good - spacious, comfortable, nice view (floor 5). However, it was disappointing that the dinner buffet was closed. The hotel Chinese restaurant was good. Bar service was poor.

This hotel is perfect for a getaway from the city!The environment is green, so tranquil & relaxing 🌿I booked a room with mountain view and upgraded with a view on the lake. The room was clean and spacious. The bath tub is huge and they also provide bath salt. The TV also offers English channels and TVOD. The bed was comfy and bed sheets felt fresh :) The breakfast buffet is nice. It has many options. You can also order room service for meals. The menu is available in the room in English and Chinese. Prices are quite reasonable. There’s also a cycling trail around the lake which is accessible from the hotel. One of the receptionists also speaks English and she’s very friendly & helpful! I had a great experience at this hotel and defo recommend it! 👍🏼

The hotel was lovely, service was excellent. The room is very big and comfortable. Lovely view from the balcony. Breakfast has lots of choice and is delicious. Hotel facilities are great; swimming pool and activities are fun. It’s a very nice hotel and I would definitely stay again and recommend this hotel to friends. Really enjoyed my stay and the manager was very very helpful

The hotel is set in an amazing location next to Qingshan Lake and the scenery is beautiful. Every thing about the hotel was great apart from one incident in the evening that we stayed there. It was my first time meeting my girlfriend's mum so I decided to take them to this hotel as it has great reviews online and Qingshan Lake is an amzing place. My girlfriend's mum loves to play cards so after dinner we played in the hotel bar which was empty like most hotel bars in China. After buying a bottle of beer that was 4 times more expensive than a supermarket, we played about 3 or 4 hands but then one of the ladies who worked there came over and said we needed to stop playing. I asked why but she had no answer other we couldn't play and should go back to our rooms. Shortly after this her superior arrived and had the same message but again no reason why. I agreed we would leave because it was quite awkward but I asked to be refunded for the beer I had just bought. The manager gave me 38yuan on cash is difficult to spend these days in China, she didn't even make eye contact with me as she slammed it down on the table where we were sat. It was a little bit disappointing because this hotel is definately worth a visit.

Good room, excellent location, good buffet breakfast, excellent helpful service.

This hotel is right on the lake front and you can easily join the cycle path from the hotel. The staff were helpful although as breakfast was only served in the room they did fail on one occasion to take into account my dietary requirements. I was also disappointed that many of the hotels leisure facilities were closed during my stay. That said the room was excellent and I had a pleasant misty view from my balcony and the hotel and a selection of decent eateries

服務100分，給我們免費升級了[湖景標間]，心曠神怡 還有游泳池、桌球室、健身房，一應俱全 酒店的早餐也還OK，景觀位很不錯 唯一不太好的就是年代比較久遠，很多設施都很老，空調很響,晚上睡覺櫃子會不時滋滋響,洗手液的瓶子、燒水壺等都好舊，是時候換新了，不然對不起五星級

酒店還是很不錯的，老牌酒店，有年份韻味，服務很熱情，能夠這個季節青山湖的風景很漂亮，鳥語花香，微風習習，白鷺振翅，湖邊多垂釣愛好者，看着也有參與的沖動，在青山湖畔揮汗奔跑，披着朝霞，所有煩惱都拋到了身後。生機勃勃的青山湖畔，在這裏，加油吧，少年！

十多年但凡去臨安出差都住中都青山湖酒店的，都挺好的。也沒什麼多的想法，上週末的入住後，收到點評要求，特意過來留個言：週日急沖沖退房後，返程路上，接到酒店電話，保潔阿姨，發現我遺忘了一衹價值不菲的小包，現金，銀行卡，物品…妥善給我安排了，甚至連我綁手機充電線的一根小小皮筋，都用酒店小紙袋，給我包好……，酒店管理，員工素質，令人舒適，無以當面感謝，但我相信，酒店絕對贏得客户的忠誠度，謝謝！