Valoraciones de Hotel St. Ellis

this is our second stay in this hotel, the staff are more nicer this time in front desk, I ask extra key so that I can leave the room while my companion is sleeping and she give me extra no argument, the parking lot is safe although its limited, they renovated the the hotel so kind of a mess but they tried to make everyone safe and provided they need. the bed is firm and pillow is soft, the safe didn't work but they fix it quickly, the bathroom need improvement. strong wifi, strong water pressure and hit water somehow a funny smell in the bathroom just need to continue exhaust on. its quite we both sleep well. this location is perfect in center legaspi walking distance to ayala mall. the food seems very limited this time but good enough few variety to get it full, had a soup, fruits, and omelet station.

I read a few reviews about this Hotel and it was in my opinion a little misleading. I travel a lot and there wasn’t a place where my expectations got crushed so badly. Pros: the bed was very comfortable and a proper king sized bed. Staff is really helpful, friendly and accommodating. They even organized a driver for us to take us around which made our vacation tour-wise pretty great. Has a room safe. Which should be a standard in any hotel anyway. A/C is good. Near ayala mall. 5 mins walk away. 20 mins walk away from SM Legazpi. I would take a taxi though (8 mins). I can’t give an opinion about the pool because we didn’t use it. Cons: the rooms were kinda outdated and need a proper cleaning. Bathroom should have been cleaner. The smell in the bathroom was horrible. It had a really strong sewer smell. The mini fridge in the rooms were functioning but i gotta say it was disgusting. Food and drinks are stored there. They should clean it. Scrub it if they have to. The windows couldn’t be properly closed. You could feel the heat from outside when standing near the window. Thank God the a/c was functioning well. Breakfast was a little meager. And hygiene should be the top priority. One morning we saw mini cockroaches crawling over the bread and hiding behind each slice of toast. The cook doing the omelletes should be more attentive. I ordered omelets for 3 people. And he always did just one portion. I was waiting for 15 mins because he always did another guests order before mine. I had to order them separately each time. By the time mine was done. The others were finished with their food. It was so freaking annoying. And the portions were so tiny. That’s why him taking so long to make them didn’t make sense.

有送機服務喲。早飯很好吃。雖然酒店給了我們沒有窗的四樓，當時懶得換了。但是這個季節剛好多雨！得以睡一個好覺。每天都有清潔，送兩瓶水。自助早飯真的符合我的胃口。在島上就靠這頓自助早飯了。炒粉是我的最愛，還有煎蛋，各種煎蛋。蛋餅。檸檬水也好喝。水果每天的也不一樣。早上六點就有早飯了。Wi-Fi 超快。24小時熱水是我最開心的。前台小姐姐真好看。酒店就可以馬殺雞呀。一個小時550P

The Welcome drink was nice touch and the mints , but it’s not a 4 star they have made a mistake . They told us it’s a 3 star . For a 3 star it’s okay . But I paid for a 4 star .

Stayed here for 3 nights while we toured Bicol. For the first night it appeared that housekeeping simply but the bed covers back on and placed new towels but did not. Really clean the room. Small roach in the sink spotted. The public areas, breakfast buffet are fine but the rooms need some fixing up or renovation. The shower head had an uneven spray pattern and at times mixed by itself between hot and cold. Massage services are good, done in your room, schedule at front reception. Friday evenings have a buffet and dancing. Can take a tricycle to the SM mall a short distance away.

The hotel has no hot water.. I’ve been here a number of times and the sheets always have some sort of smell the other time it smelled like smoke and this time is smelled like it wasn’t washed properly had a faint smell of a dirty dish rag if that makes any sense? It smelled sour? The sink filled up when u left the tap on and had a smell of sewer.. the breakfast was better than I expected tho had a decent selection of food(Filipino food). Staff were accommodating and polite.. but hey you get what you pay for. Not THAT bad. A 2-3/5 rating..

This hotel is disappointing. It is dirty, dusty and with molds that is in urgent need of renovation or atleast a repaint. The bathrooms are with old and rusty bathroom fixtures and dirty tiles & grout. The hallway are stuffy. The lift can only accomodate 4 pax and is also being used by service staff. The worst part is that this hotel has an awful acoustics. The sound system for parties are so loud that guests staying one floor below the event venue hall won’t be able to sleep, it is as if you are in the party too (that loud). The breakfast is disappointing with a very few food options. What is only nice is that the lobby is well decorated and the staff are friendly. The location is good as well as it is walking distance to a few malls nearby.

excellent property, services and location

不錯，酒店環境還不錯，值得推薦

The bathroom was stinky and had to request someone to come and refresh it. Rowdy guests after 11p.

Stayed here for 1 night before we fly back to Manila. Location is mostly near important establishments. There are only a few choices for the breakfast, but they were good! They have complementary shuttles to and from the airport. Highly recommend this plave

Receptionist were nice, and love the food!!

Our room smelled musty and the window was kind a broken, so you heard everything from the street outside. The breakfast buffet was ridiculous, as the hot dishes were cold and the buffet was not replenished at any time. The only thing which was good were the freshly made eggs.

The parking lot is a plus for this hotel.