Guinate Club Apartamentos

My family recently visited the Guinate Club. We are comprised of 2 adults, a teenager and 3 under 11. We stayed in apt 134. The apt itself was massively spacious. The 2bedrooms are very big. The complex is lovely, it’s small but has everything you need. The pool bar is lovely and not too over priced. Cardiac hill is probably the most direct route to take but after nearly giving us a cardiac arrest one day , we Found an alternative route to go and stuck with it. Sofa bed sleeps two - the main couch and the pull out. While not a big deal the sofa bed wasn’t made up but no extra linen or pillows were left bar the spare duvet they had in the wardrobe. That could definitely be improved on. The drains in the bathroom stink. We left the window open to try combat that, I think we got use to the smell. There probably isn’t much that the staff can do about it. Two crickets were in our room but the complex leave bug spray under the sink. I sprayed the likely places and curtains and didn’t hear them again. If you have mobility issues the complex might not be for you solely with the amount of uphill/downhill that you will do to go to the ***** or old town. We will come back to stay again, it’s a lovely complex and all the staff were lovely.

We got our holiday at a bargain price, so with that in mind have no huge complaints, however if the hotel wanted to get a better rating from us there are a few things they could really easily improve. The toilets in the apartment had a sign saying you couldn't flush paper down them, and to use the bin provided, which is honestly a bit revolting... The bin had a broken lid so you had to lift it with your hands each time you used it (and there was no hand soap in the dispenser!) - They would have absolutely been aware it was broken, and could have replaced it for less than a fiver. We arrived on Monday morning and by Wednesday I had to ask for the bin to be emptied as the whole apartment smelled dreadful. If you're expected to put used toilet paper in a bin, it needs emptying every. single. day. Without question. More so in 24 degree heat! Being self catering, I'd have happily emptied it myself daily if they'd provided spare bin bags and a note of where I could empty it to. I'm not sure if this is a Lanzarote thing, as we've not been before... The bathroom was central in the apartment with no window, and was damp. you could see the damp in the plaster around all the walls, and it smelled after being shut up for the day. No quick fix for this, but be aware if it's going to bother you! In the apartment there was only a long list of 'dont's' provided - I would have loved a friendlier welcome note with information regarding the pool bar menu and opening times, telling us there was a laundry room, or where we could dispose of rubbish ourselves (we found out on the last day by chance!). The kitchenette was basic, but ok. The fridge door didn't really close properly and as other reviews have said that's not really acceptable. I appreciate it was self catering, but a cheap, disposable dishcloth, some washing up liquid (or a sign telling you there was a bottle in the laundry room you could help yourself to a squirt of), and handsoap in the bathroom would have been a lovely touch. When flying from the UK, you don't take these things with you, and don't want to buy full bottles when you're only staying five nights. The sofa bed was horrific, and we were relying on it as the 'third bedroom' they advertised as we have Boy / Girl teenagers that we wouldn't have expected to share a room. We couldn't even sit on it as a sofa, it was that uncomfortable, and our poor Son had to sleep on it for a full week! It was grubby, lumpy, and had seen far better days. There was no bedding provided for it either, we had to find a sheet from elsewhere late at night once we realised. Vlad, who runs the bar, was amazing, we really enjoyed his company. Danny the maintenance guy was so friendly and chatty too. The receptionists (we saw three while we were there) weren't particularly friendly, we had to force eye contact to get a good morning out of them as we left, and they didn't really acknowledge us on our return each day. When we asked about recomendations for restaur