Meruorah Komodo Labuan Bajo

Valoraciones de Meruorah Komodo Labuan Bajo

Meruorah Komodo Labuan Bajo

Kawasan Marina, Jl. Soekarno Hatta, Labuan Bajo, West Manggarai Regency, East Nusa Tenggara, 86711, IndonesiaVer datos del hotel
Meruorah Komodo Labuan Bajo
Meruorah Komodo Labuan BajoMeruorah Komodo Labuan BajoMeruorah Komodo Labuan Bajo
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Valoraciones de usuarios

4.5/5
Fabuloso
233 valoración
Valoraciones reales
Ubicación4.7
Instalaciones4.3
Servicio4.4
Limpieza4.6
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Todos los comentarios(233)
Valoraciones positivas(223)
Valoraciones con fotos/vídeo(106)
Fantásticas vistas al mar(39)
Demasiado ruidoso(34)
Conveniente para ir de compras(16)
Piscina estupenda(9)
En el centro(9)
Comida buenísima(8)
Bien comunicado(8)
Estupendo para viajes de negocios(6)
Valoraciones negativas(10)
Álvaro
La habitación con vista al mar Horizon
Fecha de estancia: ago 2024
Parejas
2 valoración
4.7/5
Fantástico
Fecha de publicación: 6 sep 2024
Excelente ubicación y habitaciones espaciosas. El servicio es un poco caótico en el restaurante.
Respuesta del alojamiento: Dear Alvaro,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your feedback and for highlighting our excellent location and spacious rooms. We’re glad you had a pleasant stay with us. However, we sincerely apologize that the service in the restaurant did not meet your expectations. Your experience is important to us, and we are addressing the issues you mentioned to ensure smoother, more organized service for our guests. We are continuously working to improve our operations to provide the best possible experience. We hope you’ll give us another opportunity to welcome you back and enjoy an even more seamless and enjoyable stay in the future. Thank you once again for your feedback!Kind Regards,Meruorah Komodo Labuan Bajo
HSBC88
Habitación especial para dos personas, con vistas al mar
Fecha de estancia: sep 2023
Personas en viajes de negocios
9 valoración
5.0/5
Excepcional
Fecha de publicación: 12 oct 2023
Super vista n ubicación logística. En los alrededores hay un buen restaurante como Taman Laut. A lo largo de la calle hay muchos puestos de vendedores ambulantes. También hay Starbucks y KFC.
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Respuesta del alojamiento: Estimado huésped, ¡Saludos soleados desde Meruorah Komodo Labuan Bajo! ¡Gracias por sus comentarios positivos! Nos alegra saber que disfrutó de las magníficas vistas y la conveniente ubicación de nuestro hotel. Es genial saber que encontró el área circundante conveniente para cenar con varios puestos ambulantes. ¡Esperamos darle la bienvenida nuevamente para otra estadía placentera en el futuro! Atentamente, Meruorah Komodo Labuan Bajo
Usuario anónimo
Habitación especial para dos personas, con vistas al mar
Fecha de estancia: ago 2023
Parejas
2 valoración
3.5/5
Fecha de publicación: 17 sep 2023
Excelente ubicación, buen servicio de hospitalidad; aún necesita mejoras, la habitación, especialmente la entrada y el área del baño, tiene un olor desagradable persistente.
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Respuesta del alojamiento: Dear Valued Guest,Sunny Greetings from Meruorah Komodo Labuan BajoThank you for taking the time to share your feedback with us. We're delighted to hear that you found our location appealing. However, we're truly sorry to learn that your experience with our hospitality service did not meet your expectations, and that you encountered issues with a lingering foul smell in your room, particularly in the entrance and toilet area.Please accept our sincere apologies for any inconvenience caused. We take your comments seriously and will immediately address these concerns with our housekeeping and maintenance teams to ensure that such issues are promptly resolved. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.We hope that you'll consider giving us another opportunity to exceed your expectations in the future. If you have any further feedback or concerns, please don't hesitate to reach out to us directly. Thank you again for bringing this to our attention.Kind Regards,Meruorah Komodo Labuan Bajo
Usuario invitado
Habitación especial (2 camas), con vistas a la montaña
Fecha de estancia: jun 2023
Viaje con amigos
2 valoración
5.0/5
Excepcional
Fecha de publicación: 16 jul 2023
Increíble en todos los sentidos. El personal es muy amable y servicial. La ubicación es magnífica. ¡Vistas para morirse!
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Respuesta del alojamiento: Dear Valued Guest,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your glowing review! We're thrilled to hear that you had an amazing experience with us. It's fantastic to know that our staff made your stay memorable with their friendliness and helpfulness. We're also pleased that you enjoyed our superb location and the breathtaking views. We can't wait to welcome you back for another unforgettable stay in the future!Kind Regards,Meruorah Komodo Labuan Bajo
R. Baak
Habitación especial para dos personas, con vistas a la montaña
Fecha de estancia: may 2023
Parejas
2 valoración
5.0/5
Excepcional
Fecha de publicación: 20 jun 2023
El hotel está perfectamente situado en Labuan Bajo, muy cerca del puerto y del mercado nocturno (si te gusta eso). El hotel es muy moderno, limpio y bien decorado. El personal es realmente servicial y hace todo lo posible para que su estancia sea lo más cómoda posible. La piscina es muy bonita, con una gran vista panorámica, no hay ninguna protección contra el sol dentro o directamente al lado de la piscina, por lo que haría algo de calor. ¡Definitivamente recomendaría alojarse aquí!
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Respuesta del alojamiento: Dear R. Baak,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your fantastic review! We're thrilled to hear that you enjoyed our hotel's prime location in Labuan Bajo, close to the harbor and the night market. It's wonderful to know that you found our hotel modern, clean, and nicely decorated, and that our staff went above and beyond to ensure your comfort during your stay.We're glad you enjoyed the panoramic view from our pool, although we apologize for any discomfort caused by the lack of shade. Your recommendation means a lot to us, and we can't wait to welcome you back for another enjoyable stay!Kind Regards,Meruorah Komodo Labuan Bajo
Usuario invitado
Habitación especial para dos personas, con vistas a la montaña
Fecha de estancia: jul 2023
Parejas
4 valoración
2.2/5
Fecha de publicación: 13 ago 2023
¡¡¡NO TE QUEDES AQUÍ!!! 1) La 'vista característica de la colina' es una vista de dos enormes antenas parabólicas y nada más 2) El traslado al aeropuerto se anuncia en su sitio como gratuito, pero hay que pagarlo. 3) faltan bebidas disponibles 4) ¿La señalización sugiere una cafetería en el local pero no hay ninguna? 5) mala conexión wifi 6) Puede que haya traído chinches de aquí. ¡Esperaba mucho más de un hotel de 5 estrellas!
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Respuesta del alojamiento: Dear Valued Guest,Sunny Greetings from Meruorah Komodo Labuan Bajo!We apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we take it seriously as we strive to improve our services. We apologize for any confusion regarding the room and the airport transfer fees. Regarding the lack of available drinks and the signage issue, we'll address these matters immediately to ensure they are rectified. Additionally, we'll investigate the WiFi connectivity and pest control to ensure our guests' comfort and satisfaction. We regret that we fell short of your expectations, and we appreciate your patience and understanding as we work to make necessary improvements. If there's anything else we can do to make it right, please don't hesitate to reach out.Kind Regards,Meruorah Komodo Labuan Bajo
Usuario invitado
Habitación especial (2 camas), con vistas a la montaña
Fecha de estancia: jun 2023
Viaje con amigos
2 valoración
5.0/5
Excepcional
Fecha de publicación: 31 jul 2023
excelente ubicación. Fácilmente el mejor alojamiento en el centro de la ciudad, servicio profesional. las habitaciones están limpias. Las vistas al mar son impresionantes. pero no ofrece traslados de cortesía al aeropuerto.
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Respuesta del alojamiento: Dear Valued Guest,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your feedback! We're thrilled to hear that you enjoyed our excellent location in the town center, professional service, and stunning sea views. We appreciate your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please don't hesitate to let us know. We hope to have the opportunity to welcome you back to our hotel in the future.Kind Regards,Meruorah Komodo Labuan Bajo
Armine
Habitación especial para dos personas
Fecha de estancia: dic 2024
Viaje con amigos
2 valoración
5.0/5
Excepcional
Fecha de publicación: 6 feb 2025
Hotel is definitely worth it. The view is great, staff is friendly and helpful, food is tasty)
Traducir
Respuesta del alojamiento: Dear Armine,Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Meruorah Komodo Labuan Bajo. It’s fantastic to know that you enjoyed the stunning views, the friendly and helpful staff, and the tasty food.We truly appreciate your feedback and look forward to welcoming you back for another memorable stay!Warm regards,Meruorah Komodo Labuan Bajo
Usuario anónimo
Habitación especial para dos personas, con vistas al mar
Fecha de estancia: nov 2024
Viaje con amigos
6 valoración
5.0/5
Excepcional
Fecha de publicación: 2 ene 2025
Room is clean and staff is very friendly as well but overall it doesn’t feel like a 5-star hotel
Traducir
Respuesta del alojamiento: Dear Valued Guest,Sunny greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your feedback. We are pleased to hear that you found your room clean and that our staff was friendly. However, we regret that your experience did not fully meet the expectations of a 5-star hotel. Your comments are valuable to us, and we will take them into consideration as we continuously work to enhance our services and facilities. We hope to have the opportunity to welcome you back and provide you with a truly exceptional experience in the future. Thank you for choosing to stay with us.Kind regards,Meruorah Komodo Labuan Bajo
Usuario invitado
Habitación especial (2 camas), con vistas al mar
Fecha de estancia: nov 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 20 dic 2024
Amazing place, stunning view, the staff were very helpful and friendly. Strongly recommended.
Traducir
Respuesta del alojamiento: Dear Valued Guest, Sunny greetings from Meruorah Komodo Labuan Bajo! Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the stunning view and found our staff to be helpful and friendly. Your recommendation means a lot to us, and we hope to welcome you back for another amazing stay in the future. Kind regards, Meruorah Komodo Labuan Bajo
Adibah K
Habitación especial (2 camas), con vistas al mar
Fecha de estancia: sep 2024
Viaje con amigos
2 valoración
4.5/5
Fabuloso
Fecha de publicación: 9 nov 2024
location was excellent, right next to the marina. also plenty of nearby amenities and shops to browse. my only complain would be for the hotel to please provide bath robes for your guest ;) excellent view of sunset from our room. i didn't really capture photos of the room
Traducir
Respuesta del alojamiento: Dear Adibah K,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your experience with us! We’re so pleased to hear that our location near the marina, along with the nearby shops and amenities, made your stay convenient and enjoyable. It’s wonderful that you could take in the beautiful sunset view right from your room—Labuan Bajo truly has some stunning sights!We appreciate your suggestion regarding bathrobes, and we’ll certainly take it into consideration to enhance our guest amenities. Hopefully, on your next visit, you’ll have even more reasons to relax and enjoy. Thank you again, and we look forward to welcoming you back for another memorable stay!Kind Regards,Meruorah Komodo Labuan Bajo
Henris
Habitación especial para dos personas, con vistas al mar
Fecha de estancia: sep 2024
Familias
11 valoración
3.7/5
Fecha de publicación: 4 oct 2024
Awesome location and stunning views. Unfortunately the service is not at the level of a 5-star establishment and not in line with the pricing. It took several attempts to get our minibar fridge fixed. 30 minutes wait for a bucket of ice. Air conditioning set to central control several times so we could not operate it any more from our room. Airport pickup not on time.
Traducir
Respuesta del alojamiento: Dear Henris,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the awesome location and stunning views of our hotel. However, we sincerely apologize for the service issues you experienced during your stay.It's disappointing to learn that the response time for your minibar fridge repair and ice service did not meet your expectations. We strive to provide prompt and efficient service, and your experience does not reflect our standards. We also apologize for the inconvenience caused by the air conditioning controls and the airport pickup delay.Your comments are invaluable, and we will address these concerns with our team to ensure improvements are made. Thank you for bringing these matters to our attention, and we hope you will consider giving us another chance to provide you with the exceptional service and experience you deserve.Kind Regards,Meruorah Komodo Labuan Bajo
Jack Yee
Habitación especial (2 camas), con vistas a la montaña
Fecha de estancia: sep 2024
Viaje con amigos
9 valoración
4.5/5
Fabuloso
Fecha de publicación: 26 oct 2024
Room is quite nice but water pressure in the shower is kind of weak. Good breakfast =)
Traducir
Respuesta del alojamiento: Dear Jack yee,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed the room’s ambiance and had a satisfying breakfast – it’s great to know that our breakfast offerings made a positive impression on your stay. We apologize for the water pressure issue in the shower and understand how this can impact your overall comfort. Your feedback is invaluable, and we’ve passed your comments to our maintenance team to ensure improvements are made.Providing a comfortable and enjoyable stay for our guests is our priority, and we appreciate your insights as they help us refine our services. We hope to have the pleasure of welcoming you back, where we can offer an even better experience in every way. Thank you again for choosing to stay with us!Kind Regards,Meruorah Komodo Labuan Bajo
Crystalpuiyan95
Habitación especial para dos personas, con vistas al mar
Fecha de estancia: ago 2024
Parejas
2 valoración
5.0/5
Excepcional
Fecha de publicación: 22 sep 2024
The most beautiful hotel in Labuan bajo. Able to catch the sunset from my room balcony, woke up and feeling like I’m at Santorini 🥰
Traducir
Respuesta del alojamiento: Dear Crystalpuiyan95, Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your beautiful review! We’re delighted to hear that you found our hotel to be the most beautiful in Labuan Bajo. The sunsets from our rooms are indeed breathtaking, and we’re thrilled that you felt like you were in Santorini during your stay!We aim to create a relaxing and picturesque experience for all our guests, and it sounds like you truly enjoyed your time with us. We can’t wait to welcome you back for more unforgettable moments!Kind Regards,Meruorah Komodo Labuan Bajo
Usuario anónimo
Habitación especial para dos personas, con vistas a la montaña
Fecha de estancia: ago 2024
Parejas
2 valoración
5.0/5
Excepcional
Fecha de publicación: 26 nov 2024
Lovely staff and great hospitality, they offered welcome drinks and wet towels. Space is ample but we had some difficulty locating the elevators without staff assistance. During breakfast we were asked for our general feedback of the hotel as well - they probably take any suggestions quite seriously. Large selection of food accompanied with the harbour view. The lobby is an open space concept which was beautiful. Room was sufficiently clean and thankfully still looked new. Only gripe is the nearby mosque will start prayers around dawn and it lasts for 10 minutes or so - it’s loud enough to jolt you awake. Gets really busy and crowded on weekends. Overall a comfortable stay for the price point.
Traducir
Respuesta del alojamiento: Dear Valued Guest,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to share your detailed feedback! We're thrilled to hear that you enjoyed the warm hospitality of our team, along with the thoughtful touches like the welcome drinks and wet towels upon your arrival. It’s great to know you appreciated the ample space, harbor views during breakfast, and the beautifully designed open-space lobby.We’re glad the cleanliness and newness of your room met your expectations, and we appreciate your recognition of our efforts to take guest suggestions seriously. It’s important to us that every guest feels heard, and feedback during breakfast is one of the ways we strive to improve continuously.We do apologize for the challenge you faced in locating the elevators initially, and we’ll ensure better signage or guidance to make this easier for future guests. Regarding the nearby mosque, as we are located in the city center, the prayer call is part of the local charm, but we understand it may be disruptive for some. For such situations, we offer earplugs, and our sea-view rooms may provide a quieter experience.We also appreciate your note about the weekend crowds, as it reflects the popularity of our property. It’s heartening to know you found your stay comfortable and well-aligned with the price point. Thank you again for your insights, and we hope to welcome you back for another enjoyable visit soon! Safe travels!Kind Regards,Meruorah Komodo Labuan Bajo