Orchid House Baja & Beach Club

Unknowingly, we came on the heels of a wedding weekend. Based on conversation at bar we surmised it was the owners wedding who was still on site! We anticipated this stay our entire 5 day drive from CA. The place looks stunning and the social media creates a highly desirable destination. Perhaps we hit the exact wrong time to visit! The beautiful, intimate 8 room hotel on the bluffs claiming a 5 star experience seemed a perfect destination for our 25th anniversary! We arrived to a lobby full of bags, swimsuit clad nappers on the lobby furniture a pool at full capacity , luckily just two seats open at bar where we were told to wait for our room. Outdoor furniture stained and dirty, beer bottles, glasses and lunch services plates laying all over. Happy hour, 2 food items on menu. Marginal food but quick delivery.Bartender was good and cheerful! Waited 1.5 hours before inquiring to be told our room had been ready for an hour and they forgot us. Let in room, no bags, no tour, no thank you for waiting! Rain shower a trickle, towels tattered on edges, iron not working, wifi not working, sonos unable to connect! Management not helpful, presumably too tired from wedding weekend to extend service to new guest! Thomas and Antonio at least tried to tell us this was not normal but no one their senior seemed to care. We left for dinner expecting more disappointing experiences had we stayed on site! Left first thing am trying to put disappointment behind us. Two emails to management went unanswered. A post on social media removed as I expect this will be! We have a home two hours away from La Paz and were so hoping to have found our home away from home as advertised! Instead we found a mess of an experience where we felt like a total afterthought if that! We expected so much better especially with owner/senior manager on site! Or at least a response to emails. We hope you learn from this review but to date we see no sign you care! Sincerely, Guests looking for other hotel recommendations in La Paz

Where do I begin ...The photos I saw online drew me to this location but offer only a fraction of the experience you will have in person when visiting Orchid House. The staff greets you personally and meets all of your needs with anticipation. They were all polite , friendly and professional guiding our stay only to enhance for the better with personalized recommendations . Every detail at the hotel has been customized to make you feel at home . Different seating areas offering privacy and comfort with accommodations of fresh towels or warm blankets to enjoy the amazing sunsets. Carefully curated music to enjoy by the pool and refreshing cocktails as you please . In addition to the beauty of Orchid House itself , the food is not to be overlooked. There is no reason to leave as every meal is so worthwhile crafted by the chef. I would recommend locals to take the opportunity to enjoy a meal in this amazing setting. The private beach access with paddle boarding to experience in the crystal clear water and soft sand to sink your toes in Is all we needed to take a break from our day to day and reset for the year ahead . We cannot wait to return and share this place with our friends a family . Not to be missed .

The property is just the best in La Paz, the manager is on top of everything the frontdesk lady Is so welcoming. There is only 8 rooms so you feel like you have the whole place just for you, so private and nice it's like a dream you def wanna repeat, I'm coming back for sure, it's a new property and they have so many plans for it, I can't wait to see it