Blue Moon Resort

有史以來住過最垃圾的酒店。一家大型民宿，卻有臉稱自己為resort。 管理者胡攪蠻纏，滿口渾話，不解決問題，衹推脱責任，也算是給我開了眼界。 晚上八點鐘入住，告訴我們房間還在打掃，但同時説退房時間是早上十點半。先不論這是否合理，中間的九個半小時工作人員是在做什麼呢？八點鐘辦了入住，十點鐘才進到房間，進去一股濃濃的空氣清新劑的味道，我不理解，但大為震驚。 安保接近為零，酒店外面的村民可以隨意進出。凌晨五點半的時候，有人嘗試破門而入，急促的推拉門鎖的聲音把我們吵醒，大聲呵斥了許多聲才讓嘗試破門而入的人離開。於是我們立即打電話到前台，無果。隨後在窗户前大聲呼喚安保人員，無果。聯繫平台讓平台人員幫助聯繫酒店，平台人員表示聯繫不上。凌晨六點再次打電話到前台，無果。因此從五點半到八點半我們都呆在房間裏，不敢睡覺，也不敢出門，直到天完全亮了才出去。 餐食一堆垃圾，不多加評判。 隨後中午酒店管理人員來了，氣勢洶洶，先不聽我們説什麼，直接告訴我們這裏安防嚴密，於是我説今天早上你們。前台才告訴我你們一共只有兩個安保人員，其中一個還是守門的。她説她們有六個人，分別巡邏幾個不同的區域。我説我一路上一個人都沒看到，那你帶我去找一下他們在哪裡，她説安保人員可能去吃午飯，可能去上廁所，可能在商店買東西，看不到很正常。管理人員説是狗在撓門，我説我的指甲撓你們的木門都有很明顯的印跡，如果狗撓了為什麼一點印子都沒有呢？而且狗會做出推拉門鎖破門而入的行為嗎？她説可以的，因為他們家狗很聰明，並且印跡可能有，也可能沒有。我説我要看監控錄像，她説剛好我們那裡的壞了。但是其實我們那裡連攝像頭都沒有。 真噁心啊。

We originally planned to stay at Blue Moon Resort for three nights, but we enjoyed it so much that we extended our stay for an extra night when our onward travel plans changed. From the moment we arrived, we were greeted by warm, friendly, and hardworking staff who made us feel welcome. Check-in was simple, and we were given a tour of the hotel before being shown to our room, which was a nice touch. We booked a private pool room, which was clean, spacious, and very quiet—perfect for a relaxing getaway. The pool area was surrounded by several large palm trees, adding to the tropical atmosphere. It was great floating in the pool, watching the palm trees above gently sway in the wind. The room had all the facilities we needed, including a minibar, Netflix on the TV, and an Alexa station, making it feel very modern and comfortable. Housekeeping did a great job, with the room cleaned daily to a high standard. There were only two minor drawbacks: 1. The wardrobe only had four hangers, which wasn’t enough for both of us. 2. The shower temperature fluctuated frequently, switching between very hot and cold every 30 seconds or so. The food at the hotel was excellent. The restaurant, which overlooks the main swimming pool and the ocean, provided a great dining setting. One evening, there was a meat and seafood BBQ buffet with a live band and singer. Breakfast was also really good. It was à la carte, and I enjoyed the vegetarian option, which included fresh avocado, stir-fried vegetables, and fresh pineapple juice. Pastries and a fruit platter were also provided as standard. The hotel grounds are expansive, well-maintained, and incredibly peaceful. With only a few guests around, it never felt crowded, making it the perfect place to unwind. One of our favourite spots was the jetty, where we spent time relaxing on the loungers and swimming in the sea. The water was warm, shallow, and calm, ideal for a refreshing swim. We also took short walks along the mostly rocky beach, where we visited a Maasai community shop on the beach and purchased some souvenirs. A few other things to note: Payments: When checking out, the hotel had issues with their card machine, and after multiple attempts, they eventually sent me a payment link to settle the bill online. It’s best to bring enough cash (in USD) to avoid any issues. Massage: My wife had a full-body massage, which was reasonably priced and very relaxing. Hotel pets: The resort has dogs and cats wandering around, all of which were friendly and tame. However, there was also a monkey on a lead. He seemed eager to explore but was confined, which didn’t feel right.

Thanks to Blue Moon Resort Management and staff for making us enjoy our stay at this resort a beautiful environment of silence, We booked the luxury villa, and they gave us the Pool 2 villa: the room is great and spacious.a large bathroom, beautiful decoration, the pool was cleaned every day, a very safe environment. the staff are good specially DIANA she doing the best, very friendly, always happy and ready to serve you. I recommend to meet DIANA for good service and quality.