HUALUXE Kunming

Valoraciones de HUALUXE Kunming

HUALUXE Kunming

No.5 Hongta West Road, Xishan District, Kunming, Yunnan, ChinaVer datos del hotel
HUALUXE Kunming
HUALUXE KunmingHUALUXE KunmingHUALUXE Kunming
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Valoraciones de usuarios

4.7/5
Excepcional
4102 valoración
Valoraciones reales
Ubicación4.7
Instalaciones4.6
Servicio4.7
Limpieza4.7
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Valoraciones positivas(4026)
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Aguas termales/Spa fabuloso(507)
Desayuno estupendo(307)
Estupendo para niños(265)
Personal de recepción amable(206)
Vistas al jardín(193)
Buena merienda/té de la tarde(44)
Instalaciones para niños(31)
Valoraciones negativas(75)
Rick Stopel
2 Camas Dobles Estándar
Fecha de estancia: dic 2024
Familias
1 valoración
4.7/5
Fantástico
Fecha de publicación: 8 dic 2024
Stayed at hualuxe for 2 nights with my family. Location is fantastic if you like greenery and close to the city. Excellent facilities. Everything can be done. My wife did a yoga session and kids enjoyed kids club. Staff is very helpful is assisting our needs. In particular Ms Poppy Cai helped us with taxi bookings and bookings. Only issue we had is a very unstable WiFi connection in the room so hence 4 star. Didn't really ask the staff to look into it so can't blame them.
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Usuario anónimo
2 Camas Dobles Estándar
Fecha de estancia: nov 2024
Familias
2 valoración
4.7/5
Fantástico
Fecha de publicación: 8 dic 2024
Exceptional stay at HUALUXE Kunming! Friendly staff, especially Concierge Boris Zhang, who has advised us regarding our itinerary around Kunming. The photo session arranged by the hotel was a highlight of our trip. Highly recommended for a luxurious and memorable stay in Kunming!" Note : location wise is near to Dianchi lake and Yunnan nationalities village. During weekend may have some to traffic jam around the hotel entrance.
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Usuario anónimo
Cama King Size Estándar Privada con Hot Spring
Fecha de estancia: nov 2024
Familias
2 valoración
5.0/5
Excepcional
Fecha de publicación: 19 nov 2024
服务:good 环境:good 卫生:good 设施:good Overall experience is impressive, would come back again.
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NamoAmituofo
2 Camas Dobles Estándar
Fecha de estancia: jul 2024
Parejas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 22 jul 2024
The location of this hotel is excellent, very close to tourist attractions near Dianchi lake and Xishan (West mountain). Hotel staff are friendly and keen to assist. Rooms are very clean and comfortable. There are a few hot spring pools available for hotel guests to enjoy. And swimming pool, etc. I am quite happy with the stay at this hotel. Highly recommended!
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Haochang S
Estándar con cama extragrande
Fecha de estancia: jul 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 17 jul 2024
Very family friendly hotel, great service, beautiful scenarios and delicious breakfast. My kid enjoyed their swimming pools and garden area so much and kept mentioning them after we left. I should also mention that the photography package came along with the hotel reservation was such an excellent deal. Our photographer 梨子 from 恒壹旅拍 was super professional and patient with kids. We are really satisfied with the experience and enjoyed the beautiful photos we got to take home with.
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joyce
1 cama doble extragrande estándar con vistas a las montañas
Fecha de estancia: oct 2024
Parejas
3 valoración
4.5/5
Fabuloso
Fecha de publicación: 11 nov 2024
Service staff at the executive floor, Fairy, was fantastic. Room was clean and spacious. Hot spring pools outdoor can be hotter and less chlorinated.
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Melpin
1 cama doble extragrande estándar con vistas a las montañas
Fecha de estancia: abr 2024
Familias
3 valoración
4.5/5
Fabuloso
Fecha de publicación: 4 may 2024
Great hotel if you are looking for a place with a great view and close to the ethnic village. Service from Kaia was great! She addressed all the questions we had and helped us with our luggages and needed amenities. It’s a family-place with a number of children, hence if you are looking for a more adult-friendly place with some quietness this may not be the place for you
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Kai Xiang Goh
Estándar con cama extragrande
Fecha de estancia: dic 2023
Personas que viajan solas
3 valoración
4.2/5
Muy bueno
Fecha de publicación: 5 dic 2023
Everything is good, but food (in-room dining) is atrocious. My 2nd meal consist of mostly chilli and bones; barely any meat. Employee was sincerely apologetic after I feedbacked.
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Usuario invitado
1 cama doble extragrande estándar con vistas a las montañas
Fecha de estancia: dic 2023
Parejas
4 valoración
4.2/5
Muy bueno
Fecha de publicación: 30 dic 2023
We arrived at 8:30pm and the front desk was short staffed (only one person for such a big hotel). Need to wait to be served. Location is great. And our room is modern, spacious, and nice. Food is average though.
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George
2 Camas Dobles Estándar
Fecha de estancia: oct 2024
Familias
9 valoración
4.0/5
Muy bueno
Fecha de publicación: 1 nov 2024
Good location.
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Coldsnowflake
Estándar con cama extragrande
Fecha de estancia: jun 2023
Parejas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 22 jun 2023
Great view and have a relaxing vibe in the hotel. Family or Couples are recommended.
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Respuesta del alojamiento: Dear Guest, Thank you for choosing HUALUXE Kunming and sharing your wonderful feedback with us. We are delighted to hear that you enjoyed the view and the relaxing vibe of our hotel. We strive to provide a comfortable and memorable stay for our guests, whether they are traveling with family or with their loved ones. We appreciate your kind words and your recommendation. We look forward to welcoming you back soon. Hansen Han GM
Xrz5d
Estándar con cama extragrande
Fecha de estancia: jun 2023
Personas que viajan solas
29 valoración
4.2/5
Muy bueno
Fecha de publicación: 14 jul 2023
Good hotel in Kunming. Close to the lake, but a little far from downtown.
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Cory
1 cama doble extragrande estándar con vistas a las montañas
Fecha de estancia: jul 2022
Personas que viajan solas
2 valoración
5.0/5
Excepcional
Fecha de publicación: 17 jul 2022
I loved my stay at Hualuxe. I was able to talk to them through wechat before coming to confirm Covid-19 testing policies. The service was great, he hotel was clean, and the grounds are beautiful! The staff was very helpful and assisted me in booking a car to visit the Stone Forest. The location is far from the city. I loved being close to the lake and walked there a few times. Overall, it was a great stay!
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Respuesta del alojamiento: Dear guest, thank you for taking the time to tell us about your experience at HUALUXE Kunming. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing HUALUXE Kunming. General Manager,Hansen Han
Maggie
2 Camas Dobles Estándar
Fecha de estancia: jul 2022
Familias
14 valoración
4.7/5
Fantástico
Fecha de publicación: 11 jul 2022
Very accommodating and great amenities. Loved the buffet breakfast and the hot pools. Wish the big pool would have been heated, very chilly.
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Respuesta del alojamiento: Thank you for taking the time to tell us about your experience at HUALUXE Kunming. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing HUALUXE Kunming. General Manager,Hansen Han
Usuario invitado
Estándar con cama extragrande
Fecha de estancia: dic 2022
Familias
31 valoración
4.7/5
Fantástico
Fecha de publicación: 28 dic 2022
The experience was great. The breakfasts were very complete, perhaps lacking a little more pastries. The room was very comfortable and easy to access. The exterior surroundings of the rooms are beautiful. The service coordinated by Cathy was very friendly and the attention was in English, which is appreciated by those of us who do not speak Chinese yet.
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