JEN Kunming by Shangri-La

Valoraciones de JEN Kunming by Shangri-La

JEN Kunming by Shangri-La

No.88-1 Dongfeng East Road, Panlong District, Kunming, Yunnan, China, Panlong District, Kunming, Yunnan, ChinaVer datos del hotel
JEN Kunming by Shangri-La
JEN Kunming by Shangri-LaJEN Kunming by Shangri-LaJEN Kunming by Shangri-La
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Valoraciones de usuarios

9.3/10
Muy bien
1485 valoración
Valoraciones reales
Ubicación9.3
Instalaciones9.1
Servicio9.2
Limpieza9.5
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Todos los comentarios(1485)
Valoraciones positivas(1439)
Valoraciones con fotos/vídeo(449)
Desayuno estupendo(231)
Bien comunicado(199)
Cerca del metro(117)
Personal de recepción amable(92)
Diseño fantástico(84)
Gimnasio estupendo(82)
Habitación pequeña(51)
Valoraciones negativas(46)
H&A
Habitación Deluxe con cama grande
Fecha de estancia: mar. 2025
Parejas
8 valoración
10/10
Excepcional
Fecha de publicación: 2 may. 2025
Excelente hotel con un desayuno insuperable de máxima calidad y variedad. Buena atención y buenos detalles del personal. La vista desde la habitación muy buena. Piscina cubierta perfecta. Si tuviera que resaltar algún aspecto negativo sería únicamente que la calefacción era insuficiente y la nevera enfriaba solo ligeramente. Los aspectos positivos superan ampliamente esos 2 pequeños detalles negativos. Si vuelvo a Kunming volveré a reservar este hotel.
Respuesta del alojamiento: Dear Valued Guest, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service and facilities. All of us at JEN Kunming By Shangri-La, aim for the highest service standards and we do invest substantial time and efforts to foster the skills of our service associates and our products to meet and hopefully at times exceed our guests' expectations. We truly appreciate your support and look forward to welcoming you back to JEN Kunming By Shangri-La!Best regards,
Usuario invitado
Habitación Superior de 2 camas
Fecha de estancia: mar. 2025
Viaje con amigos
10 valoración
8.5/10
Muy bueno
Fecha de publicación: 12 abr. 2025
Enjoyable stay at Hotel Jen , staff are friendly, room is cozy, breakfast is great too!
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Respuesta del alojamiento: 尊敬的賓客,您好,感謝您入住昆明JEN酒店!您的肯定和支持就是我們進步的動力,同時感謝您對我們寶貴評價,我們會更加努力的提高服務質量,期待您的再次光臨。
Usuario anónimo
Habitación superior con cama grande
Fecha de estancia: feb. 2025
Parejas
4 valoración
10/10
Excepcional
Fecha de publicación: 7 mar. 2025
Very clean and comfortable hotel and their service is superb! Especially the hotel manager, Kristin, very friendly and helpful, and welcome us with gifts even though we arrive during midnight. Our room was well decorated as it’s our honeymoon trip☺️ Very satisfied with our stay here and would highly recommend it to everyone!
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Respuesta del alojamiento: Dear Valued Guest, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service and facilities.All of us at JEN Kunming By Shangri-La, aim to delight and provide all our guests with the highest standards in service and hospitality. We are delighted to learn that our colleagues have shown Shangri-La hospitality from start to finish. We will pass on your appreciation to our staff and are sure he will be very happy. We will continue to work hard to make every guest's experience at JEN Hotel Kunming a caring and comfortable one.We truly appreciate your support and look forward to having another chance of welcoming you back soon to JEN Kunming by Shangri-La.Best regards
howehoo
Habitación superior con cama grande
Fecha de estancia: dic. 2024
Personas que viajan solas
25 valoración
9.5/10
Fantástico
Fecha de publicación: 10 ene. 2025
Very great location just exit from tuodong metro station exit D, very conveniently take metro from airport to hotel. Only the bed of the hotel too hard. Abit not comfort the bed. Others are OK. Pool and gym very nice.
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Respuesta del alojamiento: Dear Guest,Thank you for choosing JEN Kunming!Situated in the heart of the city's CBD and conveniently linked to Metro Line 3, our hotel offers an unparalleled location. From here, you can easily set out on a leisurely walk or take the metro to explore the vibrant and colorful Spring City.We understand that every guest has high standards for their accommodation experience, including bedding arrangements and choices. At our hotel, we use customized mattresses co-developed with Simmons by the Shangri-La Group, designed to offer you an exceptional sleeping experience.Additionally, we appreciate your positive feedback regarding our swimming pool and gym. Shangri-La is committed to genuine hospitality, aiming to make our guests feel at home with convenient facilities and warm services. Your satisfaction is our greatest motivation, and we eagerly anticipate your next visit.Warm regards
Usuario invitado
Habitación Superior de 2 camas
Fecha de estancia: may. 2025
Parejas
4 valoración
9.0/10
Fabuloso
Fecha de publicación: 12 jun. 2025
It is a short stay so not using a lot of hotel facilities. Only used the hotel swimming pool which is good. Breakfast choices are full of varieties with Western and Chinese styles. I was most impressed by the service of hotel. As I had issues checking in our flight, Sally, the front desk manager, helped me a lot by calling the airline. She also helped me to get a cab as the cab driver had gone to a wrong entrance. The service of hotel is very good.
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Respuesta del alojamiento: Dear Valued Guest, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service and facilities.All of us at JEN Kunming By Shangri-La, aim to delight and provide all our guests with the highest standards in service and hospitality. We are delighted to learn that our colleagues have shown Shangri-La hospitality from start to finish. We will pass on your appreciation to our staff and are sure he will be very happy. We will continue to work hard to make every guest's experience at JEN Hotel Kunming a caring and comfortable one.We truly appreciate your support and look forward to having another chance of welcoming you back soon to JEN Kunming by Shangri-La.Best regards,
Kai Yee
Habitación Superior de 2 camas
Fecha de estancia: abr. 2025
Parejas
3 valoración
10/10
Excepcional
Fecha de publicación: 31 may. 2025
Great Location. Less than three minutes to Metro. Service qualities of front desk fantastic. Special mention Sherry Zhang, Sally Yang and Kerry Chan. Very helpful and caring. Make our stay very comfortable. Will certainly stay at this hotel again.
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Respuesta del alojamiento: Dear Valued Guest, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service and facilities.All of us at JEN Kunming By Shangri-La, aim to delight and provide all our guests with the highest standards in service and hospitality. We are delighted to learn that our colleagues have shown Shangri-La hospitality from start to finish. We will pass on your appreciation to our staff and are sure he will be very happy. We will continue to work hard to make every guest's experience at JEN Hotel Kunming a caring and comfortable one.We truly appreciate your support and look forward to having another chance of welcoming you back soon to JEN Kunming by Shangri-La.Best regards,
Tarmin tan
Habitación superior con cama grande
Fecha de estancia: abr. 2025
Viaje con amigos
14 valoración
8.0/10
Muy bueno
Fecha de publicación: 27 may. 2025
Hotel is quite new and the location is very good in the city Centre. The room is very small. Breakfast is very good
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Respuesta del alojamiento: Dear Valued Guest, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service and facilities. All of us at JEN Kunming By Shangri-La, aim for the highest service standards and we do invest substantial time and efforts to foster the skills of our service associates and our products to meet and hopefully at times exceed our guests' expectations. We truly appreciate your support and look forward to welcoming you back to JEN Kunming By Shangri-La!Best regards,
Usuario invitado
Habitación Superior de 2 camas
Fecha de estancia: abr. 2025
Viaje con amigos
1 valoración
10/10
Excepcional
Fecha de publicación: 19 may. 2025
Clean and comfortable environment. Receptionist in good service and patience, especially Kerry, Miya and Bella. The helper (I forgot to ask the name) fast reaction and helpful to assist on baggage handling.
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Respuesta del alojamiento: Dear Valued Guest, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service and facilities.All of us at JEN Kunming By Shangri-La, aim to delight and provide all our guests with the highest standards in service and hospitality. We are delighted to learn that our colleagues have shown Shangri-La hospitality from start to finish. We will pass on your appreciation to our staff and are sure he will be very happy. We will continue to work hard to make every guest's experience at JEN Hotel Kunming a caring and comfortable one.We truly appreciate your support and look forward to having another chance of welcoming you back soon to JEN Kunming by Shangri-La.Best regards,
Onlyhuman
Habitación Superior de 2 camas
Fecha de estancia: sep. 2024
Parejas
5 valoración
10/10
Excepcional
Fecha de publicación: 16 ene. 2025
Love everything in here Most of the staffs can speak English and really have a good service mind. The welcome cookies were so delicious when take them with hot tea. The water machine in the room is really smart and environmental friendly. The breakfast is very great, cooked fresh.
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Respuesta del alojamiento: Dear Guest,Thank you for your wonderful review! We're delighted to hear that you loved everything about your stay at JEN Kunming. We're proud of our staff's English proficiency and excellent service mindset. We're glad you enjoyed the welcome cookies with your hot tea and appreciated the smart, eco-friendly water machine in your room. Our freshly cooked breakfast is a highlight, and we're thrilled you enjoyed it.Looking forward to welcoming you again soon!Best regards,
Usuario invitado
Habitación superior con cama grande
Fecha de estancia: mar. 2025
Parejas
18 valoración
10/10
Excepcional
Fecha de publicación: 5 may. 2025
Great hotel, fantastic bar with signature alcohol-free drinks, everything easily reachable due to metro station directly at the hotel.
Traducir
Respuesta del alojamiento: Dear Valued Guest, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service and facilities. All of us at JEN Kunming By Shangri-La, aim for the highest service standards and we do invest substantial time and efforts to foster the skills of our service associates and our products to meet and hopefully at times exceed our guests' expectations. We truly appreciate your support and look forward to welcoming you back to JEN Kunming By Shangri-La!Best regards,
Jee Lan Luans
Habitación Superior de 2 camas
Fecha de estancia: mar. 2025
Parejas
2 valoración
9.0/10
Fabuloso
Fecha de publicación: 31 may. 2025
Enjoyed the stay. Room was very clean and newly renovated. Comfortable stay, will definitely come again and recommend my friends.
Traducir
Respuesta del alojamiento: Dear Valued Guest, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service and facilities.All of us at JEN Kunming By Shangri-La, aim to delight and provide all our guests with the highest standards in service and hospitality. We are delighted to learn that our colleagues have shown Shangri-La hospitality from start to finish. We will pass on your appreciation to our staff and are sure he will be very happy. We will continue to work hard to make every guest's experience at JEN Hotel Kunming a caring and comfortable one.We truly appreciate your support and look forward to having another chance of welcoming you back soon to JEN Kunming by Shangri-La.Best regards,
Usuario invitado
Habitación superior con cama grande
Fecha de estancia: mar. 2025
Parejas
2 valoración
9.5/10
Fantástico
Fecha de publicación: 22 abr. 2025
New facilities, clean & tidy. Staff are helpful. Room only suitable for couples, as the toilet, shower room and basin are separated.
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Respuesta del alojamiento: Dear Valued Guest, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service and facilities. All of us at JEN Kunming By Shangri-La, aim for the highest service standards and we do invest substantial time and efforts to foster the skills of our service associates and our products to meet and hopefully at times exceed our guests' expectations. We truly appreciate your support and look forward to welcoming you back to JEN Kunming By Shangri-La!Best regards
Usuario invitado
Habitación superior con cama grande
Fecha de estancia: mar. 2025
Parejas
1 valoración
10/10
Excepcional
Fecha de publicación: 18 abr. 2025
Faultless room, clean facilities and imaginative swimming pool decor. Staff are helpful and cheerful especially the staff at the gym and pool. Cathy Zhang and Cassie Zhu are exceptional mentions. Room cleaned beyond my satisfaction. Breakfast is variegated in taste and quality. At a great price. I have only one complaint. The internet is not accessible if you do not have a China mobile number
Traducir
Respuesta del alojamiento: Dear Valued Guest, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service and facilities.All of us at JEN Kunming By Shangri-La, aim to delight and provide all our guests with the highest standards in service and hospitality. We are delighted to learn that our colleagues have shown Shangri-La hospitality from start to finish. We will pass on your appreciation to our staff and are sure he will be very happy. We will continue to work hard to make every guest's experience at JEN Hotel Kunming a caring and comfortable one.We truly appreciate your support and look forward to having another chance of welcoming you back soon to JEN Kunming by Shangri-La.Best regards
Usuario invitado
Habitación Superior de 2 camas
Fecha de estancia: mar. 2025
Viaje con amigos
4 valoración
10/10
Excepcional
Fecha de publicación: 14 abr. 2025
The best location and just next to metro station. Their breakfast buffet was so good and is a must to try it out . Love the mattress and it was a comfortable .ad the services I so god . 不愧是香格里拉酒店.
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Respuesta del alojamiento: 尊敬的賓客,您好,感謝您入住昆明JEN酒店!酒店打破不同功能場所的邊界,商務、休閑、美食、社交等空間相互穿插、交織,希望客人可在不同場景中自由切換,既能在這裏放鬆休憩、沉浸式探索目的地,也能高效社交、暢意連接世界。為您帶來智能、舒適的完美入住體驗,盡享輕鬆、愜意、高效的商務/出遊之旅,真誠期待您的再次光臨。
Lin Choong
Habitación superior con cama grande
Fecha de estancia: mar. 2025
Parejas
3 valoración
10/10
Excepcional
Fecha de publicación: 8 abr. 2025
The hotel is new and well located. The breakfast is good as usual by Shangri La standard. A special mention goes out to the Malik and Steven at the front counter on 8th evening and Zoe Lei and Yuri Zhang at the Gym who are very helpful to let us refresh before our early morning flight home.
Traducir
Respuesta del alojamiento: Dear Valued Guest, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service and facilities.All of us at JEN Kunming By Shangri-La, aim to delight and provide all our guests with the highest standards in service and hospitality. We are delighted to learn that our colleagues have shown Shangri-La hospitality from start to finish. We will pass on your appreciation to our staff and are sure he will be very happy. We will continue to work hard to make every guest's experience at JEN Hotel Kunming a caring and comfortable one.We truly appreciate your support and look forward to having another chance of welcoming you back soon to JEN Kunming by Shangri-La.