Somerset Kuala Lumpur

Valoraciones de Somerset Kuala Lumpur

Somerset Kuala Lumpur

187, Jalan Ampang, Taman U Thant, 50450 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50450, MalaysiaVer datos del hotel
Somerset Kuala Lumpur
Somerset Kuala LumpurSomerset Kuala LumpurSomerset Kuala Lumpur
Encuentra habitaciones disponibles para tus fechas de viaje
Igualamos los precios
1 noche

Valoraciones de usuarios

4.4/5
Muy bueno
192 valoración
Valoraciones reales
Ubicación4.3
Instalaciones4.4
Servicio4.4
Limpieza4.6
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Todos los comentarios(192)
Valoraciones positivas(189)
Valoraciones con fotos/vídeo(49)
Habitaciones estupendas(32)
Propietario amable(31)
Ubicación fantástica(27)
Buena relación calidad-precio(10)
Estupendo para familias(8)
Piscina estupenda(8)
Conveniente para ir de compras(8)
Habitaciones grandes(7)
Valoraciones negativas(3)
Syahrul Fahmi
Apartamento deluxe, 1 dormitorio
Fecha de estancia: oct 2024
Familias
58 valoración
4.2/5
Muy bueno
Fecha de publicación: 1 dic 2024
Near klcc at jln ampang. 7 minutes drive. Got parking but charged at Rm10 per entry.😅 Pool closed at 11pm. Gym 24hr open. No buffet breakfast. Packed breakfast only. Alomst same for 2 days😆
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Respuesta del alojamiento: Dear Syahrul Fahmi,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service
NAT|KRMY
Apartamento deluxe, 1 dormitorio
Fecha de estancia: oct 2024
Parejas
116 valoración
5.0/5
Excepcional
Fecha de publicación: 8 dic 2024
Very welcoming n smooth check in n out.. The hotel is calm, clean n spacious.. Definitely will stay here again..
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Respuesta del alojamiento: Dear Valued Guest,Thank you for your wonderful feedback! We're delighted to hear that you had a smooth and welcoming check-in and check-out experience. It's great to know you found the hotel calm, clean, and spacious. We can’t wait to welcome you back for another stay in the future!Warmest regards,Emma RazaliResidence Manager
Usuario anónimo
Apartamento deluxe, 1 dormitorio
Fecha de estancia: ago 2024
Viaje con amigos
28 valoración
5.0/5
Excepcional
Fecha de publicación: 8 oct 2024
The best and my fav hotel. Nearest supermarket and very recommend to others to book at this hotel 👌👌
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Respuesta del alojamiento: Dear Valued Guest,Thank you so much for your kind words! We're thrilled to be your favorite hotel, and we're glad you found the nearby supermarket convenient. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay!Warmest regards,Emma RazaliResidence Manager
Aretie
Estudio premium
Fecha de estancia: oct 2024
Parejas
31 valoración
4.0/5
Muy bueno
Fecha de publicación: 16 ene 2025
Everything okay. Sorry photo not related.
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Respuesta del alojamiento: Dear Aretie,Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Usuario invitado
Apartamento ejecutivo, 1 dormitorio
Fecha de estancia: jul 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 11 ago 2024
The staff at Somerset was extremely accommodating and helpful. We were early before check in at 3pm but they were all so hospitable and brought us to the lounge to freshen up and a coffee. I wished only that they have a proper restaurant for buffet breakfast (like the rest of other Somerset locations) instead of packing in prepackaged breakfast. Other than this , everything else was perfect.
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Respuesta del alojamiento: Dear Valued Guest, We are extremely delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our colleagues are dedicated to ensure your stay with us is seamless and impeccable and each creating a memory. In the meantime, we cannot wait for your next return to Somerset Kuala Lumpur and we look forward to creating another memorable stay. Warmest Regards,Atira Lyani ROSLI | Manager, Guest Service
Valeriiiia
Apartamento deluxe, 1 dormitorio
Fecha de estancia: oct 2024
Parejas
10 valoración
5.0/5
Excepcional
Fecha de publicación: 27 nov 2024
Hotel apartment is pretty good 👍
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Respuesta del alojamiento: Dear Valeriiiia,Thank you for your positive feedback! We’re glad to hear you enjoyed your stay at our serviced residence. Your satisfaction motivates us to continue providing excellent service. We hope to welcome you back soon for another great experience!Warmest regards,Emma RazaliResidence Manager
G Dexter
Apartamento deluxe, 1 dormitorio
Fecha de estancia: oct 2024
Personas en viajes de negocios
6 valoración
5.0/5
Excepcional
Fecha de publicación: 27 nov 2024
Feel like home ❤️
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Respuesta del alojamiento: Dear G Dexter,Thank you for your heartwarming feedback! We’re delighted to know that your stay with us felt like home. Making our guests feel comfortable and at ease is always our goal. We look forward to welcoming you back for more memorable experiences! Warmest regards,Emma RazaliResidence Manager
Chee Wee
Apartamento premium, 2 dormitorio(s)
Fecha de estancia: nov 2024
Familias
4 valoración
3.7/5
Fecha de publicación: 1 ene 2025
The hotel is not very close to the action(KLCC/Bt Bintang area). No convenient stores nearby nor do they have a restaurant in the premise. Staff were friendly and our room was clean and well-kept. Guess, the hotel was designed to cater to patients and their families of the  Orthopedic hospital at another part of the building.
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Respuesta del alojamiento: Dear Chee Wee,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service
Isdzartee
Estudio premium
Fecha de estancia: abr 2024
Viaje con amigos
22 valoración
4.7/5
Fantástico
Fecha de publicación: 6 may 2024
Definitely will return to this hotel when I go back to KL. I got upgraded and the room is really nice. Price is so valuable and worth it compared to other 5 stars that charge triple the price or bnb. Its quiet at night too and not so crowded so you feel more private and comfortable.
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6/7
Respuesta del alojamiento: Dear Isdzartee,Greetings from Somerset Kuala Lumpur!Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon.Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
Mikko O
Estudio premium
Fecha de estancia: sep 2024
Personas en viajes de negocios
4 valoración
3.7/5
Fecha de publicación: 11 oct 2024
The Hotel was already seen better days. Breakfast was not my taste. Location for me was good. Hotel staff was reduced minimum, but who were left were very nice. Rooms were little outdated but big and clean and silent. I might go again.
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Respuesta del alojamiento: Dear Mikko,Thank you for your honest feedback. We're glad to hear that you appreciated our location, the spacious and clean rooms, and the friendliness of our staff. We understand your concerns regarding the condition of the hotel and the breakfast offerings. Your input is valuable to us, and we'll use it to make improvements where possible. We're committed to providing the best experience for our guests and hope to welcome you back for an even better stay in the future. Safe travels!Warmest regards,Emma RazaliResidence Manager
Usuario invitado
Apartamento deluxe, 1 dormitorio
Fecha de estancia: oct 2024
Familias
3 valoración
4.7/5
Fantástico
Fecha de publicación: 10 nov 2024
This hotel boasts exceptional cleanliness and provides all the necessary amenities.
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Respuesta del alojamiento: Dear Valued Guest,Thank you for your wonderful feedback! We’re thrilled to know you enjoyed the cleanliness and found all the amenities you needed. Providing a comfortable and well-equipped stay is our top priority. We look forward to welcoming you back soon!Warmest regards,Emma RazaliResidence Manager
Usuario anónimo
Apartamento deluxe, 1 dormitorio
Fecha de estancia: ene 2024
Familias
5 valoración
5.0/5
Excepcional
Fecha de publicación: 27 feb 2024
I'm really satisfied with the room. Just the pool needs extra cleaning. There were black molds on the tiles. I think they need to brush the molds. About the breakfast was a bit funny because they use the take-away concept. But overall it is satisfying.
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Respuesta del alojamiento: Dear Valued Guest,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service
BB Daddy
Estudio premium
Fecha de estancia: ene 2024
Personas que viajan solas
44 valoración
4.2/5
Muy bueno
Fecha de publicación: 19 mar 2024
Great service rendered by staff. Courteous and helpful. Breakfast is a selection of bento and fruits. Room is large with comfortable bedding and nice view. TV channels were great. Only issue would probably be the location. But frequent shuttle service to places of interest, make up for this issue. Great stay!
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Respuesta del alojamiento: Dear BB Daddy,Thank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur.Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience with our rooms. We will share the compliment with the team for continuous improvements.We will definitely look forward to welcoming you back for another seamless experience soon!Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
Usuario anónimo
Estudio premium
Fecha de estancia: ene 2024
Parejas
2 valoración
4.2/5
Muy bueno
Fecha de publicación: 13 feb 2024
All about this hotel is good conditions and they give we check in early. I enjoy it. Sorry, the picture is irrelevant.
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Respuesta del alojamiento: Dear Valued Guest,Thank you for taking the time to provide us with a review of your recent stay at Somerset Kuala Lumpur.My team and I are gratified to receive your positive comments in regards to the overall experience of your apartment.We look forward to another opportunity of welcoming you back for a flawless stay in the near future.Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
Suliana Sulaiman
Apartamento deluxe, 1 dormitorio
Fecha de estancia: jul 2024
Familias
14 valoración
4.5/5
Fabuloso
Fecha de publicación: 6 ago 2024
I stayed here many times and one of the best place for families where you can stay in Kuala Lumpur. Location near by grab to KLCC and Intermark Mall. 2 great swimming pools only plus points need to check/to top up as and when shower gel/shampoo at swimming pool female toilet. Will return again
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Respuesta del alojamiento: Dear Suliana Sulaiman, Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon.Warmest Regards,Atira Lyani ROSLI | Manager, Guest Service