Valoraciones de Gold3 Boutique Hotel

Respuesta del alojamiento: Dear Tin moksin,We’re absolutely thrilled to hear that you enjoyed your stay with us and found our location so convenient for exploring Bukit Bintang’s best spots – from Pavilion to Lot 10 and all the delicious eateries nearby! It’s wonderful to know that our central location and comfortable rooms have made us your go-to hotel for your city stays.While our cozy rooms are designed with the essentials for a good night’s rest, we truly appreciate your understanding of their compact nature. We’re honored to be your preferred choice for comfortable and convenient stays in the heart of the city!Thank you for being such a loyal guest – we can’t wait to welcome you back for many more restful stays. Don’t hesitate to reach out if there’s anything we can do to make your future visits even more enjoyable!Warm regards,Gold3 Boutique Hotel

Respuesta del alojamiento: Dear Kang Elly,Thank you for sharing your positive experience with us. We are delighted to know that you enjoyed our prime location, clean room as well as the facilities.At Gold3 Boutique Hotel, we strive to create memorable stays for every guest, and your feedback reassures us that we are on the right path. It was a pleasure to host you and we look forward to welcoming you back to Gold3.Warm regards,Gold3 Boutique Hotel

Respuesta del alojamiento: Thank you for your feedback. We're glad you found our location convenient. We understand that room size and amenities play a role in your experience, and we appreciate your input. We apologize for the WiFi connectivity issues and will look into improving this for a better stay in the future. Hope to welcome you again!

Respuesta del alojamiento: Thank you so much for your kind review. We are delighted to hear that you found our prime location in the heart of Bukit Bintang convenient and it works well for you. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! However, we apologize for any inconvenience you experienced with the room size. Due to our prime location, we have limited space for bigger rooms. We understand the importance of a comfortable space for a night's sleep and we are glad that you had a great stay despite the room size. We appreciate your recommended to others and we look forward to see you again soon!

Respuesta del alojamiento: Dear Guest User,Thank you for staying with us at Gold3 Boutique Hotel and for taking the time to share your feedback.We’re happy to hear that you enjoyed your experience, especially our locaiton in the middle of the city center. At Gold3, we focus on offering clean, cozy stays right in the heart of Bukit Bintang — with convenience and great value in mind.It means a lot to us when guests notice the little touches that make our hotel feel like a smart choice for city explorers. Your feedback and your loyalty encourages our team to keep doing our best to provide a simple, comfortable, and pleasant stay.We hope to welcome you again on your next visit to Kuala Lumpur!Warm regards,Gold3 Boutique Hotel

Respuesta del alojamiento: Dear Guest User,Thank you for taking the time to share your experience with us. We truly appreciate your honest feedback, as it helps us understand how we can better serve our guests.We’re delighted to hear that you enjoyed our prime location—just steps away from Fahrenheit and the vibrant shopping areas of Bukit Bintang! It’s wonderful to know that this convenience added value to your stay.At the same time, we sincerely apologize for the shortcomings you encountered. We understand that our windowless room felt too compact for your comfort, and we regret the absence of a bathroom floor mat, which should always be provided for your convenience. Your comments have been shared with our housekeeping and management teams to ensure these standards are consistently met.For future stays, we’d love to recommend our more spacious room categories, such as our Superior Triple or Family Suite, which offer more space and natural light. Please feel free to reach out to us directly when booking—we’d be happy to assist you in selecting the perfect room for your needs.Thank you again for your valuable feedback. We hope to welcome you back soon for an even more comfortable and enjoyable experience!Warm regards,Gold3 Boutique Hotel

Respuesta del alojamiento: Thank you so much for sharing your positive review. We are pleased to hear that you found our hotel to be your favorite hotel with its prime location in the middle of the city center. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!

Respuesta del alojamiento: Dear Anonymous User,Thank you for choosing to stay with us and for taking the time to share your thoughtful feedback. We’re delighted to hear you found our location near Pavilion convenient and appreciated the exceptional service from our front desk staff—your kind words will be shared with them!We sincerely apologize for the frustrations you experienced regarding room space and the clarity of our fee policies. Your feedback about the RM10 nightly tourism tax and the initial front desk interaction is invaluable—we’ll immediately review how we communicate these charges in our app and ensure all staff deliver consistent, patient explanations.It was a pleasure hosting you, and we hope to welcome you back for a smoother experience.Warm regards,Gold3 Boutique Hotel

Respuesta del alojamiento: Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with us and that our staff made your stay even more memorable. We're also glad that you enjoyed our convenient location. We can't wait to welcome you back to your favorite hotel again soon!

Respuesta del alojamiento: Thank you so much for your kind review. We are thrilled to hear that you enjoyed the convenience of our location in the middle of city center. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!

Respuesta del alojamiento: Dear Guest User,Thank you for taking the time to share your review with us! We’re delighted to hear that you enjoyed our prime location, friendly staff, and clean rooms—it’s wonderful to know these aspects made your stay pleasant.We sincerely apologize for the inconvenience caused by the noisy air conditioner and the non-functional hairdryer. Your feedback has been shared with our maintenance team for immediate attention to ensure these issues are resolved for future guests.Your kind words about planning to rebook with us truly mean the world to us! To make your next stay even more comfortable, we’ll ensure a hairdryer is ready in your room—just let us know in advance.Looking forward to welcoming you back on your next trip to KL!Warm regards,Gold3 Boutique Hotel

Respuesta del alojamiento: Dear Rozarifaie,Thank you for sharing your recent stay experience with us. We are thrilled to hear that you found our location in the middle of the city center convenient and it works well for you.However, we are disappointed to hear that our usual high standards of cleanliness were not upheld during your stay. Please accept our sincerest apologies for this lapse in quality.Rest assured, we’ve already reviewed your feedback with our housekeeping team to ensure improvements are made. We hope to welcome you back soon and provide the fresh and comfortable environment that we pride ourselves on.Warm regards,Gold3 Boutique Hotel

Respuesta del alojamiento: Thank you for sharing your feedback with us. We are pleased to hear that you found our location perfect and convenient. However, we sincerely apologize for the inconveniences you experienced with the standard room size and the lack of a fridge, as well as the issue with the air conditioning in the upgraded room. This is certainly not the experience we want for our guests, and we truly regret any discomfort caused during your stay. Your comments are invaluable to us, and we will address these matters immediately to improve our facilities and ensure a more comfortable experience for future guests. We hope you will give us another opportunity to welcome you back and provide you with a much better stay. Thank you for bringing these issues to our attention, and we appreciate your understanding.