Best Western Hotel Anno 1937

Average hotel with small creaky rooms, I guess this is normal for an old building…breakfast was average at best. The staff was not too friendly. The room furnishings were average. The best I can say about my experience was average, except for the price, it was a little high.

The room was big and clean but the bathroom is only separated from the bedroom with a curtain. That's okay for solo travelers but I would not recommend for anything else. I was heavily disappointed by the breakfast. I find it hard to believe that the hotel is a 4 star hotel because the breakfast was more suitable for a hotel with 2 or 3 stars. The bread was primarily bake off, no real butter, one of the days there was no more scrambled egg at 9 am (breakfast closes at 9.30) and the only sweet stuff was Nutella or jam. Next time I would try one of the other hotels in the town.

The hotel that claims to be the best, Best western in Europe, no need to ask, the gent at check in will tell you all about it. Breakfast is between 7.30-930am, do not arrive a minute early or a minute late or you will not be feed. Breakfast was the least of my concerns once I was given the key to by Cupboard-room. I know how poor Harry Potter felt living under the stairs. 7 of us checked in, I was the only one confined to the smallest hotel room in Europe. Of course I questioned the cupboard allocation but was told the agent had indeed booked the cupboard not a hotel room. The gent on reception has a lovely passive aggressive personally that’s prefect for working in a hotel-cupboard storage. One afternoon we had a beer out the front of one of the other rooms on a small table and chairs, we where informed this was actually illegal as the outside courtyard is part of the restaurant. Even though the room opens to this small courtyard. The printer in the hotel was available to guests. The breakfast was average, fair from Europe’s best. If you run a hotel renting out cupboard space it’s best to make it clear. I asked to change room and was told that was not possible. With 7 rooms booked you’d think they could make sure we all had similar accommodation. If your staying gear please check the room you have booked.

Owner operated. Good value. . Well run Hotel. Highly recommend it!

I booked my room over the phone and they scammed me by giving me an expensive room. I was not asked and nothing got clarified. I arrived at approximately 02:00 and didn't have the energy to go out and discuss. The room was nothing special and neither was the staff.

The room and the hotel was cosy, but that is more or less the only positive thing. The service at the front desk was missing service focus and was more focused on processes than happy customers. Normally I live at the hotel next door instead but this time we wanted to try something other, but we will probably not be going back. The breakfast was having a feeling of taken in and out of the fridge for a couple of days. We payed €140 for the room, I would say it is more like a €80-90 hotel experience.

Location is very central. The walls are a bit thin. We hear muffled voices from the other rooms, as well as footsteps. The rooms are not air-conditioned, so it might not be that comfortable during summer.

The hotel room was very clean, and the bathrooms were nice .Better than the comparable hotels nearby. I liked the balcony too. Staff was very nice.

We stayed here for one night, I don’t understand how this place is valued as 4 stars, it’s at highest 3. The toilet had a funky smell, dirty ventilations filled with dusts, the warm water took some time to get. The room had black mark stains on wooden floor, towels smelled like old cupboards. The receptionist was very polite. If we knew the rooms conditions where this ”high valued” we would have choosen another hotel.