Belle Epoque Residence

¡El apartotel Belle Epoque es la base perfecta para explorar Cracovia! Me alojé en el apartamento 3, que es un apartamento superior de 1 dormitorio. Tenía una cocina bien equipada con utensilios, ollas, lavavajillas y nevera y nos habían proporcionado lavavajillas, una esponja, un paño de cocina, pastillas para lavavajillas y té/café/azúcar. El baño tiene una ducha grande y se proporcionan jabón de manos y gel de ducha, así como toallas de mano y de baño. Había un sofá cama doble en el salón y dos camas individuales en el dormitorio. Había mucha ropa de cama extra si era necesario. El bloque de apartamentos está a menos de 10 minutos a pie de Stare Miasto y es muy fácil llegar al centro de la ciudad. Hay una pequeña tienda justo al lado de la entrada del apartamento que vende todo lo necesario. Todos los operadores turísticos lo recogerán en este edificio, por lo que no es necesario viajar a otro lugar para recogerlo en excursiones de un día, etc. Mis dos únicas críticas serían que las camas eran muy firmes y no dormí particularmente bien, siendo el segundo problema. que el apartamento no fue limpiado mientras estuvimos allí y que no había trapeador ni escoba para limpiar los pisos que se habían vuelto bastante sucios al final de nuestra estadía.

Apartment was very nice, very spacious, clean, comfortable great value for money only issues were reception was not monitored all the time in the 4 days we were there we only seen staff when we checked in, checked out and on the morning of the first day I undertand some accommodation places don’t have reception 24:7 but I was just worrying as I wanted to book a taxi for coming home as I had to email them hoping for a reply before we left but managed to see staff on check out. We found the room cold there was no heating it wouldn’t go past 21 degrees in the room but luckily there was 2 duvets in the room we had to use. This meant it was freezing cold when getting out of the shower which wasn’t enjoyable. It is stated as close to main square but for us it seemed further than advertised still a good location but we were expecting to be closer to the main square. It advertises as having a fitness centre when it only has 2 exercise bikes so it would of been better if there was more cardio equipment

Brilliant hotel in a brilliant city! Lovely staff, brilliant room and a relaxing sauna. Great view looking over the city of Krakow. Gym with machines which is nice but only complaint is dumbbells only go up to 4kg. Overall I recommend this place for families visiting Krakow. 5 stars.

Beautiful apartment with a short walk to the main square however our room was directly above the shop. Between the hours of 6am and 11pm the door banged constantly. Sleep beyond 6am was pretty much impossible. Also during a 5 day break there wasn’t any housekeeping whatsoever.

Cannot fault the rooms, they are absolutely lovely and well equipped especially for the reasonable price. However two major points for us: the reception desk is advertised as being open 24 hrs a day, however this completely isn’t the case and it was shut by 3pm on some days even, which was frustrating as we could not get assistance with our enquiries at times you would expect any reasonable hotel to be staffed. Secondly we asked if they were able to store luggage on our final day and were told they could, however this storage was just in the corridor by the reception desk- so completely not secure especially since often no one was sat at the desk. The safe in our room was also broken for the entirety of our stay. We were told this would be fixed early in our stay but this never occurred.

Really nice apartment. Very spacious, lots of storage and lovely bathroom. Huge shower! Great location and not too far from Krakow main square. Reception is not 24 hours and check in was not made clear. We arrived very late at night to one of the guests letting us into the building and nobody at reception. Perhaps clear check in instructions should be provided beforehand if you arrive out of staffed hours. Soundproofing in the rooms is terrible! I was awake for hours one evening because of somebody being really loud in the early hours of the morning. This is the only thing that would put me off returning. You could hear everything. All in all, was a great stay and I would consider returning as it is is in such a great location.

We absolutely adored our stay at Belle Epoque, the apartment was beautiful - the high ceilings were just stunning, we felt like we were somewhere far more expensive than what we actually paid! The reception staff were really lovely and helpful, and it was the perfect distance away from Old Town. We would 100% go back and recommend to anyone wanting to explore Krakow.

Excellent stay. Staff very friendly. Location was great - 10 minute walk into old town or can grab an e-scooter or taxi / bolt. Will definitely be back. Room had extra towels and pillows, plenty of facilities. Response from hotel with any questions was very quick and professional.